Worst customer service experience at Lululemom. I really wish I had gotten the name of the associate at the register, she had long red hair. From the beginning, her attitude came across as unfriendly and like she really didn't want to help us. We went to check out, and after she had only scanned about two items, we wanted to use the military/first responder discount. We initially started the transaction under my mom's lululemon account, but we didn't have the first responder information with us. My sister is also eligible, so we asked if we could use her discount instead since the items being purchased were for those who qualified. My sister didn't already have a lululemon account, so the associate would have needed to cancel the transaction and create one for her. She told us she couldn't apply the discount because she had already started scanning. Since it was only two items, we asked if she could cancel it and start over. You could immediately tell she was annoyed that she had to do this and create an account for my sister. She gave us dirty looks, rolled her eyes a couple of times, and made us feel like we were inconveniencing her simply by asking for help. At that point, it wasn't even about the discount anymore, it was about how we were being treated. We felt like we were being treated definitely not the way we would expect to be treated while shopping there. In the middle of the transaction, we finally asked her to cancel everything because it had become so uncomfortable. You could clearly tell she didn't want to help us and that, to her, we were more of an inconvenience. My sister typically shops at Vuori but was planning on purchasing several lululemon items that day. The purchase was about $600+ on clothing/backpack, but the experience was uncomfortable enough that we chose to leave without purchasing anything. With so many competing brands these days, customer service makes a huge difference. We weren't asking for special treatment, we were simply trying to properly use a discount available to eligible military and first responders. Creating an account and restarting a transaction after only two items had been scanned shouldn't result in customers being made to feel like a burden. It's disappointing that we walked away from a $600+ purchase because of how we were treated. A little patience, kindness, and willingness to help would have completely changed the experience. read more

Located at Downtown Disney in Anaheim across from Din Tai Fung restaurant. This used to be the old ESPN building. It's a nice spacious store. Magic Key discounts does not apply here. Overall nice store, clean, and have a good amount of clothing for Men and Women. read more

See all

Stopped by Lululemon at Downtown Disney and the space itself is absolutely beautiful -- huge, bright, and such a lovely layout. The staff was friendly and welcoming without being pushy, which I always appreciate. The selection was good, but for how large the store is, I honestly expected a much wider inventory. I was especially hoping for a more robust sale section, which felt a bit limited. Overall, still a great stop if you're already at Downtown Disney, but I went in expecting to be a little more wowed by the variety. Lastly Lululemon is kinda pricey, but worth it for the quality. read more

See all

Located across from Din Tai Fung & Star Wars Trading Post, it's to the left when you enter security from the Disneyland hotel side. The store is newer so it's quite clean and organized. There's a variety of options of their athletic collections from cute sets, leggings, sports bra, to bags and wallets. The price ranges depending on what you're looking to purchase. Whether you're looking to get something for yourself or a gift for friends, it's a lovely new spacious location. The associates here are quite friendly and helpful as well! read more

See all

We wandered in after spending the morning in the parks, and we are so glad we did, as this location is immaculate! The employees genuinely seem happy to be at work and they have a fantastic selection of all the favorites! My husband is quite happy with his new pants and exclaims they're the comfiest pants he owns. Very great trip and Erick was wonderful to work with! read more

See all

Walked in on the second day of opening - beautifully merchandised and also friendly service! Lots of glittery and fun items to wear at Disney that I haven't seen at other locations. Friendly service although prices what you expect at lululemon. They were doing a GWP for $200 at grand open but it was just a little pin... Parking at Downtown Disney? Validation rates available but prevailing rates apply! read more

See all

Lululemon officially arrived at Downtown Disney and it can be found closer towards the end heading toward the Disneyland Hotel. It is rather large with a collection of its signature athletic wear for both Men and Women, and has a small selection of bags, wallets, and etc. No lines early morning and even in the afternoon, which was super convenient. It is just opened a couple of weeks ago! Friendly associates and the store appeared organized. read more

I didn't know that this store is here. Who would've known that they build this place here inside DTDisney. This place is huge and brand new. Items are still the same price a bit pricey. Service is very friendly and helpful. read more

Wow a Lululemon at downtown Disney! That's nice that there is a new one, this location is pretty spacious and has big mirrors in the dressing room area and happy employees that are more than welcomed to explain things for you. You can get your pants hemmed here. And also recycle your old gear here as well too but call to verify because they do take tops and bottoms here but most locations only take pants. Make sure to get your parking validated so the parking goes to $10 flat and not the $66 max rate. read more

Came in today with my husband and Keiana is the absolute best! Her customer service skills are outstanding and she is very knowledgeable when it comes to the quality of the clothing you are paying for! We've never received such great customer service shopping at lulu and I just would like to give her a huge shoutout for her kindness today! Keep doing what you're doing because you are absolutely amazing at your job! read more

Tiffany you are amazing! She Helped me find the perfect shirt and pants combo The manager on duty today 1/4/26 at 4:30pm was amazing (didn't catch her name) as well as Olivia who helped us check out and process all of our Christmas returns A large selection of different items not just define jackets which I appreciate Would definitely recommend if you're a local like me Or even just to stop by to look around while your walking downtown Disney read more

SAMANTHA YOU BEAUTIFUL ANGEL! Thank you for being so helpful and making our day even better after a rainy Disneyland. Every time I wear my bag I will think of you! read more

did not feel welcomed. associates gave dirty looks and did not greet or asked if we needed assistance. unfortunately not a good experience read more

My mom absolutely loves this place because it's a bit closer to our home and she loves how this place is convenient for it, despite the prices. She wishes the clothes could be on sale so that she can enjoy it better. read more

It was my last day at Disneyland when I spotted this store and decided to go in and just browse around. So happy I stopped at this location for my first time in a lululemon. I wish I had gotten the girls name because she was so helpful the whole time. As soon as I tried on the first outfit I told the girl "I get it now" lol Just browsing turned into purchasing a few things and now I'm on the app looking at more! Amazing customer service :) read more

I love this store! Alondra was so helpful this morning with my fashion emergency! Thank you!

I'm a regular customer at Lululemon. I walked into the store at Disneyland which was not at all crowded. There were four or five customers, and about the same number of staff members on the floor. Not a single staff member greeted me or smiled at me. I made a circuit of the entire store. I was dressed in Lululemon gear, so it's clear that I'm a customer of the brand. The experience was unlike what happens when I walk into any other Lululemon store, where I am greeted warmly at the door and have staff members interact with me throughout my visit. I'll continue to shop at Lululemon, but never at this location. read more

Kyle was very conversational and had wonderful customer service. Thank you for working christmas and making our experience great!