Worst customer service experience at Lululemom. I really wish I had gotten the name of the…read moreassociate at the register, she had long red hair. From the beginning, her attitude came across as unfriendly and like she really didn't want to help us. We went to check out, and after she had only scanned about two items, we wanted to use the military/first responder discount. We initially started the transaction under my mom's lululemon account, but we didn't have the first responder information with us. My sister is also eligible, so we asked if we could use her discount instead since the items being purchased were for those who qualified. My sister didn't already have a lululemon account, so the associate would have needed to cancel the transaction and create one for her. She told us she couldn't apply the discount because she had already started scanning. Since it was only two items, we asked if she could cancel it and start over. You could immediately tell she was annoyed that she had to do this and create an account for my sister. She gave us dirty looks, rolled her eyes a couple of times, and made us feel like we were inconveniencing her simply by asking for help. At that point, it wasn't even about the discount anymore, it was about how we were being treated. We felt like we were being treated definitely not the way we would expect to be treated while shopping there. In the middle of the transaction, we finally asked her to cancel everything because it had become so uncomfortable. You could clearly tell she didn't want to help us and that, to her, we were more of an inconvenience. My sister typically shops at Vuori but was planning on purchasing several lululemon items that day. The purchase was about $600+ on clothing/backpack, but the experience was uncomfortable enough that we chose to leave without purchasing anything. With so many competing brands these days, customer service makes a huge difference. We weren't asking for special treatment, we were simply trying to properly use a discount available to eligible military and first responders. Creating an account and restarting a transaction after only two items had been scanned shouldn't result in customers being made to feel like a burden. It's disappointing that we walked away from a $600+ purchase because of how we were treated. A little patience, kindness, and willingness to help would have completely changed the experience.

Located at Downtown Disney in Anaheim across from Din Tai Fung restaurant. This used to be the old…read moreESPN building. It's a nice spacious store. Magic Key discounts does not apply here. Overall nice store, clean, and have a good amount of clothing for Men and Women.

Miss this store in Los Altos! Darling clothes and accessories! Owner was always helpful and had an…read moreexcellent eye for mixed aged clothing.

I love this store and the people who work there, I wonder where they moved at, I use to buy…read morebeautiful dresses and shoes with beautiful designs and unique,

I stopped by this location as we don't have too many retails Timberland stand alone stores in SoCal…read moreanymore and was pleasantly surprised by the selection, merchandising of inventory and deals when I visited. They were doing a buy one get one 50% off deal when I was there and it was applicable to a majority of the items in the store (except for their classics of course). I was able to get some boots and sneakers for a good deal. Michael was helpful and super friendly, really appreciate quality service from a store and would definitely come back here again for any of my Timberland needs! These are located at the Outlets at Orange so parking is available in this area although it will tend to get crowded so definitely allow time to go early or on weekdays to beat the crowds.

Fantastic experience at the Timberland store in Orange…read more I came in looking to purchase a pair of Timberlands, and right away the reps working at this location were all very helpful and welcoming. Zaira and Michael both provided excellent customer service. They were quick with their service, responsive, and genuinely helpful throughout my visit. The reps made the process smooth and easy without feeling rushed. The store itself was very clean and well organized, with a great selection of shoes to choose from. Overall, a fantastic shopping experience thanks to Zaira, Michael, and the team. Highly recommend this location!

I had an unpleasant visit years back and I stopped shopping here for quite some time. We would…read morespend 500$ every few weeks and we supported the shop and they have quality clothing. The staff refused to exchange or refund a pair of shorts even though we shopped there often which I thought was pretty ridiculous at the time even with receipt on hand. After the years went by I had finally returned and didn't let that one bad visit stop me from purchasing from their shop again. Since then I haven't had any issues and I still continue to shop here. They do have quality clothing, their pro club shirts are nice quality and they have all the Levi colors and sizes I usually wear. The dickies are always stocked up and their jackets are nice as well. I also buy my hats from them once in a while. The hat selection is not huge but they do have some decent style hats from time to time. Since the last visit I have decided to change my review from 1 star back up to 4 star. The staff is friendly, They do not have the biggest selection but they do carry a wide variety of modern style clothing and it's perfect for work gear and t shirts. The prices are decent as well.

We came in today for my husband and son. They are both big and tall and this is one of the places…read morewe like to come. Nice, big selection cool clothes. They always find something....store always looks nice and organized. Cashiers are friendly. Not sure of the prices. If we like it we buy it, since it's always hard to find nice things in their sizes. See ya next time!!!

I highly recommend coming here I loved the way Dannara &. Martha helped out. As soon as they saw…read moremy daughter and I, they didn't hesitate to offer help. They got a few options on the short we were looking for. And always carried a smile on their face. We felt very welcomed. I would like more managers at other stores to hire beautiful young ladies like them.

Had to make a review for the wonderful service and experience I had at this location recently. Had…read morea warm full welcome as soon as I walked in, was looking for an outfit and employee Carlos made sure I found everything I needed. Super happy I decided to shop at guess. Amazing service and even better specials!!!

Cheryl, Katie & Nancy always greet me when I enter the store. It's always well stocked, clean &…read moreorganized. Love how they all go above & beyond to help us w/ getting a dressing room ready. I love browsing & shopping at this location. It's exceptional how the customer service is! Definitely recommend this store! So many beautiful clothes fit everyone! These employees make the Torrid brand look incredible. They are the heart of the company. Their expertise, they are the best!

When you search on the web for plus size two stores will come up Torrid and the competitors like 3…read more stores down Lane Bryant. Unfortunately, I went to the competitors first not knowing anything about this shopping category. Me, a girl that wears leggings and T-shirts everywhere I go. So I'm here to tell you that Lane Bryant is for the older respectable woman torrid is for the stylish younger hip vibes. I found much more stuff that I liked in the store and I had a really great time with the sales girl. I give this a five star experience and I will continue to shop here throughout the year.

Visited Citadel Lululemon and had a wonderful time there…read more Not sure why reviews are so low stars. I expected outlet prices and outlet prices they were. Store staff even went out of their way to answer all my millions of questions and found a size or two for me. You usually would not expect this kind of service at an outlet. I was truly impressed. Selection was huge: colors, sizes, etc Will come again!

I visited Lululemon outlet store and had a wonderful experience. I used a gift card to purchase a…read morepair of workout pants for $59 -- a great deal -- and was fortunate to find my size. Please know that there are no returns so please buy knowing that. I want to give special recognition to Katelin, who helped me and checked me out. She was incredibly helpful and had an infectious positive attitude. She even noticed I was a Lakers fan don't know how struck up a great conversation -- that kind of natural small talk is a true gift. While I was waiting in line, she proactively recommended a buy-one-get-one promotion on a workout bra to another customer -- going above and beyond without being asked. That kind of genuine, attentive customer service is rare these days. Katelin, you will go far in life. Keep that positivity!

what did i come in here for!?! idk. but i always walk out with something. im a loyal lulu girlie…read more i purchased the never lost crossbody phone strap - paracord. i love that you can use it two ways. it is helpful for when i am on walks with apollo. the value is competitive with other athleisure brands. def pricey, but i think its worth it. the store is usually stocked with their most popular items, you can always place an order for shipping in store. friendly staff!

Let me preface this by saying I love Lululemon leggings. I used to wonder what the hype was about…read moreuntil I caved and bought a very expensive pair and NoMG, they are great, high quality performance leggings. That being said, the young salespeople at this location are so incredibly rude. I just purchased an item there and prior to checking out I asked a question about an item and the young lady at the register looked at me so condescendingly and gave me aggressive one word responses. If I didn't drink the Kool-Aid and love the product so much I would never go back based on horrible service alone. Ugh. Service alone is 1 star, bumped up to 2 for the amazeballs leggings.