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    Red Apparel

    4.4 (13 reviews)
    Open 4:00 pm - 8:00 PM

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    Photo of Deb D.
    3
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    3 years ago

    Miss this store in Los Altos! Darling clothes and accessories! Owner was always helpful and had an excellent eye for mixed aged clothing.

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    2 years ago

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    Photo of Eric L.
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    5 years ago

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    Photo of Mary C.
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    12 years ago

    Helpful 2
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    15 years ago

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    6 years ago

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    6 years ago

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    17 years ago

    Helpful 3
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    Photo of Teri T.
    38
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    18 years ago

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    10 years ago

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    14 years ago

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    15 years ago

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    18 years ago

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    Ask the Community - Red Apparel

    Review Highlights - Red Apparel

    I work about a block away from the Garden Walk and hardly ever go over there except for the occasional happy hour or retirement party lunch.

    Mentioned in 2 reviews

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    Fashion Q - Exterior signage

    Fashion Q

    2.9(54 reviews)
    2.7 mi
    $$

    There's a rumor that this store is closing and Din Tai Fung will be replacing it. I haven't been…read moresince Dec. so I wonder if they've started to close things or marked down the prices. I'm really sad because I've found so many clothes here and it's so affordable. This is honestly my favorite store so i'm going to be really sad. I have to come visit sometime soon before they completely shut things down.

    I am writing to formally express concerns regarding my experience while employed at Fashion Q…read more From the beginning of my employment, there were issues related to payroll and workplace practices. My first paycheck was provided two days late due to an oversight, as it was forgotten. Approximately one month later, all employees' paychecks were delayed by one day without any advance notice; staff were only informed on the day the checks were expected. Additionally, holiday hours were not distributed evenly among employees, which created confusion and concerns regarding fairness. While I understand and respect the company's policy regarding cell phone use on the sales floor, break policies were not consistently followed. During five-hour shifts, only one ten-minute break was provided, and the standard thirty-minute break was not offered. While it is possible that employees could request this break, doing so appeared to cause stress or discouragement, which made employees hesitant to speak up. In terms of management, most managers were generally kind; however, there were instances where communication felt rude or unprofessional. Furthermore, employees were strongly discouraged from speaking with coworkers during shifts. It was communicated, implicitly or explicitly, that doing so could result in reduced hours, including being scheduled for only one four-hour shift in a week as a form of punishment. To add, the environment looks very dirty. I am sharing these concerns to bring attention to workplace practices that affected morale, communication, and employee well-being. I believe to be the only employee who would speak up about these issues. I hope this feedback can be used to improve the work environment and ensure fair and consistent treatment of employees going forward. Thank you for your time and consideration.

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    Me

    Closet 21

    Closet 21

    2.7(42 reviews)
    3.2 mi
    $$

    The Asian store manager is extremely rude. I had a $10 with some change store credit and I bought a…read morenecklace that was $7.99 and in a really rude way she said, "Can you grab something else the necklace is $7.99 and you have $10 store credit" OK SO WHAT! I didn't know what else to grab because I was in a rush. What's the problem with giving me $2.19 store credit? When I told her I didn't know what to grab she said, "Well, do you want store credit"? Well no shit!! It's not like she can give me my money back. She threw my receipt and I had to pick it up from the floor. She didn't even apologize. I feel bad for the young girls working here because they seem really scared of her. She needs to be taught on how to treat customers because you can't be running a retail store when you have poor customer service skills.

    Never returning to this store again. I bought a few things a couple weeks ago and it turned out…read morethey didn't fit but I stupidly took the tags off before I checked. I immediately called and a woman told me that I could still exchange it as long as I have the tags. Okay cool. I go to return and a different lady said no. I was so upset because I could have just cut my losses if the first woman said no to begin with. Then I come back and buy a few more things. This time I tried them on before taking the tags off. One didn't fit so I took it back to exchange it. The didn't have a size bigger so opted for a different dress. They told me it's final sale. How can their policy be a final sale when I can't even try on the clothes??? I returned the first dress because it was too small and now this one is final sale?? It's one thing if I can try them on first but I can't. I will never EVER shop here again. They have the WORST customer service and policies.

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    Closet 21
    Closet 21
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    Red Apparel - womenscloth - Updated May 2026

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