I was very disappointed with my recent visit. The bread was old and had an unpleasant smell, the fish sticks tasted stale, and the pork was undercooked. On top of that, my unsweetened iced tea was actually sweet. Overall, the food quality was far below expectations -- I hope management takes this feedback seriously and does something about. We love Luby's! read more

First off, some of the food was okay but was subpar. Their fried chicken? I would rather have Church's or Jollibee. The worst part is how they have a discount for veterans, but you don't see this anywhere clear, and I didn't see it until I was done eating and halfway to my car. I walked back in and asked about getting this discount refunded to me, and the cashier told me they couldn't. When I asked to see the manager, she just rudely pointed to a sign that was so far up hardly anyone would immediately notice that says discounts like that need to be said before payment is taken. At that point, I just dropped my receipt on the floor and left. Look, I get it. Maybe too many people asked for this after the fact, but one, the 25% discount needs to be more obvious, and two, same goes with the warning to give notice of discount beforehand. The worst thing is I ate there once before the last time I was in the area, and likely didn't know of the veterans discount. Whatever. They don't have to worry about me ever coming back because the food is subpar, like most places like this are nowadays, and I live elsewhere that once had a Luby's but no longer does, and I don't think anyone misses it either. read more

Well, I see an average of 3 1/2 stars. That's exactly where I am. Lets start with this, I love Buffets! And Luby's is one that goes way back. I have fond memories of the variety and all the goodies! Because, we do not have a Luby's locally, we stopped by this one while traveling. We stopped in the day after Christmas and I thought it might be busy, but we were able to go straight up to the food line. There were some familiar dishes, but to me, it looked like there were fewer choices than the last time that I visited. Maybe it was just my imagination. We went on down the line, making our choices as we went. The employess were all pleasant which was really nice. My favorite was the liver and onions, mashed potatoes and fried okra. Unfortunately, I hit the bottom of the pan on the liver and onions. I was just given liver because the onions were gone. I sure wish that they would have offered to bring onions when the next batch came out, but they didn't. The food was lukewarm at best. The liver was pretty good but would have been better had I received the next batch. The okra and potatoes were good, but again, only lukewarm. My wife had the fish almandine. Unfortunately she said it was fishy, but did say it was usually better. So yes, I will be back. I think we just hit it on the wrong day or time. I do like Luby's and unfortunately, they are becoming hard to find, so I think I will see them as an out of the ordinary treat whenever I find one. Maybe next time I'll have my onions! Thanks crew, we'll do it again! read more

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So I'm gonna start by saying I hope folks really will keep going to Luby's in El Paso. There are only really two other places to get midwestern or country home style American food here and that's Golden Corral, a buffet and Cheddars a cafe. Luby's is the last of a dying Breed, the Cafeterias. The family Sunday after church place of mine and many others childhood. I think I must be part Square Fish, Mac and Cheese with corn and Strawberry Shortcake because that was my "go-to" for years as a child. Today as an adult, I love the carved roast beef, the fried and baked chicken and the baked fish. And I never miss the Cheese Enchiladas here. They are made Tex-Mex style with lots of meat sauce and yellow cheese. Inside and melting all over the top. So good. Yea things changed a lot after the pandemic, we lost 2 locations. And lots of faves off the menu. Goodbye Friday Gumbo. See ya Sunday King Ranch Chicken. And they still have salads, but no longer do the the big huge bowls of 3 types of greens greet you at the start of the line, with a smiling lady ready to serve them into a bowl for you, with up to 9 different kinds of toppings like crushed boiled eggs. Diced tomatoes and cucumbers. Real bacon bits, croutons, fried onions, grated cheese, grilled chicken or diced Ham, and several homemade salad dressings. That you could sub on any combo plate for $1.99 . No today you just have a small to-go container with greens and two tomato wedges. And a selection or premade salad dressing pouches. All the prepared salads have been reduced to 2-3 options that rotate daily, in little sundae cups. You have to hope you come on pea salad or carrot salad day now. It's not there every day anymore. But the line is still well stocked with old faves like square fish, that super expensive bone in pork chop is nearly $17.50 now. They do still have the Luann platter but it's nearly $10 plus drink, still, not too bad for lunch not in a hurry or fast food joint. I DO love the ambiance, the nostalgia. Hearing real silverware scratching against real plates. Dishes crashing and clanging in the kitchen. Ahh but paper napkins now. Gone are the green cloth ones...I like The low hum of multiple conversations. People carrying trays for older people. Laughter of the children as they eat jello.. I had Baked Mayonnaise fish today, with Mac and cheese, spinach and green beans. And a roll. With some tea. $18 and change before tip. It was all delicious, all my food was very warm. My roll even melted my butter. Kids eat FREE HERE on Wednesdays and SATURDAYS!!! One free meal with every adult meal... that's a good deal for a Wednesday night or Saturday afternoon after soccer or football games... is this 5 STAR dining??? No, but it's real food .... And it's homey... keep Luby's in your eating out rotation. read more

Luby's - Halfway thru lunch. Yummy! - American Near Me - El Paso, Texas

Lubys is just a classic Cafe that I love to go to when I'm in Texas. Food hasn't changed in forever, and that's a good thing to me. Only issue was with the online ordering. When you order online, the website provides a status of your order. My status was updated from order received, to order being prepared, to order ready. When I saw that my order was ready, I walked over to the to-go counter stupidly expecting that my order would be ready. No one was working behind that counter, so when I finally found someone, she pulled the receipt from the register and apparently my order had NOT been prepared or even acknowledged. So, my 2:39pm pick up turned into 2:55pm pickup. So, including the 15 minutes from ordering, it took 31 minutes when I could have just gone through the line in 10 minutes. So, what's the lesson here? I'm an idiot for thinking that when the website says my "order is ready" that my order would actually be ready. So, save yourself the time and just go through the line. Who the hell needs technology??? Food is still amazing though. read more

Luby's - Don't believe the status of your online order! Double check early or just go through the line - American Near Me - El Paso, Texas

I had the baked fish, lentils, okra and corn bread ! with a Rootbeer it was all very good . This was at the Lubys off Hawkins read more

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Just visited this location and there was a man asking for someone to buy him food. I offered and he told me that the manager wasn't going to allow him to eat there. I went ahead and bought the gentleman lunch. Mind you it's 110° outside. I stayed with the gentleman to ensure they would let him eat his meal in the restaurant in a cool place so he could enjoy it. No one should be treated like that. Even if he was panhandling or not, all he wanted was a meal. No money. Just a meal. He Should be allowed to eat his meal like everyone else whether or not he pays for it or someone else does. read more

Luby's is a great mid- week meal. Join their email club to get discounts and specials. Everything I've eaten here is good, consistent and available to-go! Their email club is great! I just wish it would apply to take out as well! read more

Luby's - LuAnn plate, plenty of good food-- enjoying! - American Near Me - El Paso, Texas

I would add a photo but unfortunately I ate it all already. I will however add a photo of the dessert I'm taking home and will update y'all on it. The food has a nice selection, there something for EVERYONE. The food is not highly seasoned which is great if you have stomach or health conditions. It's still very flavorful with the herbs and marinades etc that they use. They have a variety of desserts and healthy and unhealthy options. Fish, chicken, meat, salad, different breads. It's so spacious and nice view. Plenty of seating and restrooms are clean. read more

Luby's - a piece of cake in a styrofoam container - American Near Me - El Paso, Texas

Food is average at best and overpriced for the meal. There is no service, although you'll be asked to tip the busboy. Ask far as ambiance, I've been in cafeterias that were cleaner and more welcoming. Two stars only because I didn't have to wait to eat. read more

I love this place it always warms my heart and makes me feel at home! What's not to like or love they have all kinds of choices and some of the best pieces of deserts to go with any meal! Please don't ever close your location read more

This place fucks up your order and does nothing to make it right. Why would someone pay for something they didn't order?

Super spreader even just created for the people of El Paso . Waited for hours to be told that my pre paid meal that had a time reservation will not be given to me . Congrats Lubys you have blood on your hands now . read more

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Yes, 4 stars! Here's why. I come here weekly. The kids actually love this place. I'm assuming it's the home cooked food feeling. What I like is the food is always consistent. You can seriously order anything your pallet so desires. If you feel like turkey, they got it. Feel like chop steak, they got it. Liver, yes they sometimes have it. Wanna play it safe, fried fish or chicken, yup they got it. They have so many sides. They have a good little dessert choice. Carrot cake is yummy!!!!! Have kids? Your kids meals come with a free jello! The sweet tea is on point! The con: it's usually packed. Also, it's a older crowd. Usually seniors come here. At first it makes you feel out of place but after you come a few times, you get to appreciate the place. I now just sit and thank the greatest one that I'm alive and youthful. It makes me look forward to getting older. Overall: you want a home cooked meal and you're far from home, yea come here.... read more

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My first time at a Luby's and it was great. The cafeteria style had so many choices that I couldn't decide. I just went with the fried chicken. I opted for the dark meat and it was cooked just right, juicy and tender. Not bad for under $11 with all the fixings I chose. read more

Luby's - American Near Me - El Paso, Texas

Everyone at the Luby's on Hawkins, El Paso Tx, KEEP UP THE GREAT WORK! Great service and they always treat you like family! Huge shout out to the Manager, Santos! Thank you! read more

I've eaten here a lot and it is amazing I think this is still one of the best restaurants in El paso

I'm sad to report this is the only Luby's still operating in El Paso. The food quality is still outstanding and served fresh. You'll never get a cold or soggy meal here. We went on a Sunday and although it was fairly busy, the usual entrees were still available. In the past they would run out of my favorites often. This buffet seems safe. All patrons remain masked in the serving line, so less contamination to the food. Our server was very attentive. Highly recommend the fried fish, liver, roast beef and they have excellent desserts. read more

It's described as a cafeteria and that's probably the most appropriate description rather than a buffet since the food is served to you. There are different options, but the most popular is the Luann: an entree, two sides, and a roll for $7.99. There are also a lot of add-on options like soups, salads, desserts, and of course, additional entrees or sides. I opted for Baked Tilapia with Fried Okra and Roasted Red Potatoes. Also, a small salad and a bowl of Green Chile Chicken Soup. Ruben got Chicken Fried Steak with Brown Gravy. The only thing I truly enjoyed was the soup; it was delicious. Everything else was really just worth a shrug. There's nothing special about this place, but if you want an inexpensive, quick meal, it's not horrible. Service was fantastic. read more

First time trying this for thanksgiving, I ordered my thanksgiving food, I went to pick it up at my scheduled time...I never got my food, they cancelled my ordered, it was a chaos. The manager didn't address the situation, and left people in the cold without knowing. Worst management ever. read more

The staff are told to serve very small portions, and they are small portions. The food was cold. Had to return it to be heated up. If you are really hungry, don't come here. Very expensive for what you get read more

Delicious food, tastes homemade. We love coming here when we're in town. I got the liver (yes, liver), mac n cheese, okra, and a roll. All so good! Husband got chicken, broccoli, mac n cheese. Mom got fish, mashed potatoes, corn bread, loved it. Also got a flan for dessert. Total $32 Very friendly service. It's cafeteria style so you grab a tray and tell them your selection as you go through the line, then pay, then sit. They have servers for refills or to get a box, etc. read more

First time experiencing this restaurant and it's not good. When I first came in I didn't know what to do. In addition the employees didn't show us anything nor show us what to do. The food is expensive and poorly made. I would not come here ever again read more

Sunday 4/3/22 at 1:30 pm Our party went in for lunch. Not one person greeted us and we had no one attend us during our whole visit. Other times we've had someone bring us refills, take our trays, but this time nothing. What pathetic customer service. What restaurant even does that? Smh read more

Breakfast buffet! We went kind of early for lunch on Saturday, I was not looking forward because of my previous bad experiences. As I was snooping around I saw breakfast items at 11:35 am! Praise Baby Jesus! The man told me it was a breakfast buffet Saturday and Sundays from 8am to 12pm though their website says 11:00! But whatever, I was not going to miss this great offer of 7.99 not including the drink! I had the Migas, eggs and chorizo, barbacoa, sausage, potatoes, menudo, grits, and a cinnamon roll! They also had pancakes, bacon, waffles, other sweet bread, and regular eggs! Everything was delicious, even the menudo, grits which I added sugar free syrup, and the yummy barbacoa. Since I got there late I was able to ask for an extra plate of eggs and chorizo before they closed. Would I come again? Of course and it's affordable than the other breakfast buffets. The other 2 Mexican restaurants charge more than 14.99 for basically the same stuff! Thanks for this breakfast buffet! read more

Great deal 20 bucks and you get an amazing selection of food. Great atmosphere, clean tables excellent staff and a great way to start off a Sunday I ordered chicken n biscuits with sausage gravy and huevo con chorizo plus enchiladas and barbacoa and what Sunday breakfast would be complete without crispy bacon and a bowl of menudo with buttered toast. And yes I am gonna neef to walk this meal off. read more

Luby's - American Near Me - El Paso, Texas

Stopped by Luby's on my way out of town, staff and manager really made me and my family feel welcomed. The food was delicious and environment was excellent!!!! read more

I worked at a Luby's before and I can tell you from first hand experience that the place is very clean and everything is made from scratch. Even their mayo. Fresh baked bread and desserts daily. You can even eat healthy at Luby's. Lots of options to choose from, too. Plus, you know it doesn't have any additives or preservatives in it. Reasonable prices, too. There are people and families here of all ages. Not just "old people". Besides, " old people" are awesome! You could learn a lot from talking to them. I love Luby's!! read more

Luby's - Great food! - American Near Me - El Paso, Texas

I come here all the time for lunch, and the food is delicious. The portions are well served and the food is always hot. They have a variety of entrees and sides, plus the desserts are amazing. The fried cheesecake is my all time favorite. The staff is very friendly, and take good care of you. I would 100% recommend lubys! read more

I love it here, home cooking on the go. I've been coming here my whole life, never disappointed with the quality of the food. My favorites are the Chicken Tetrazzini (weekly special), fried fish, & last but not least their delicious macaroni & cheese. There's something for everyone, including desserts. The strawberry shortcake is so good too. Talk about comfort food, I would recommend this place to anyone. read more

Tired to call several times to place a holiday order. They literally hung up the phone on me. Called back and was waiting 10 mins on hold and gave up. This is what happens when people just come to work to collect a paycheck and don't care about customer service read more

I ordered their Thanksgiving dinner because I didn't feel like cooking just for two people. First, to pick up it was a complete mess. They forgot to give me the mash potatoes (also my fault because I didn't notice because I was already irritated by the bad service). The turkey was bland, no flavor at all. Not even the brown gravy saved it, because it wasn't good either. The candies yams were basically the canned ones, even canned ones have more flavor. They gave me the wrong bread, I ordered white and gave me wheat but it was really good, that was probably the best part and the ham was decent. Those the things are the only reason why I give them two stars. I would never get their thanksgiving food again, I regret paying $70.00 for it. read more

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Thank you almost ruining my thanksgiving. I had ordered a thanksgiving turkey package weeks in advance paid for it for. Today was a total disaster never again will I order from this place read more

Today officially marks the first time I've had good cafeteria food, as well as the first time I've had good mass-produced eggs. Two things that previously seemed to be mutually exclusive in the food world found here together? Mind officially blown. Everything that I tried was good and of high quality, with good flavor. Definitely not the typical outcome of AYCE breakfast places (every Saturday and Sunday morning from 8 - 12). The Belgian waffles were the perfect balance of crispy but soft, the over easy eggs were cooked expertly, and the red enchiladas were flavorful and had great consistency. This far surpassed my expectations of a place I stumbled upon randomly while waiting for my car to be detailed down the street. As icing on the cake, it only cost me $6.49! Definitely a great start to my day. read more

I came on Thursday for my thanksgiving package and despite the crowd, employees were having a great, helpful attitude, food was tasty, and prices are definitely decent and worthy. All the effort and hard work is appreciated. read more

First-time in years now I remember why. Way to $$$. Food good though. Husband went to restroom someone was smoking in the stall. Whoa....

Excellent food. Many choices, from comfort to healthy food galore. Excellent service, just a little pricy for a big family.

Went here for breakfast on a Saturday. They have plenty of options, French toast, pancakes, different style eggs, grits, oatmeal, custom made omelets and plenty of other options. Probably the best breakfast buffet in town. Everything is hot and fresh, staff is courteous and helpful. They can accommodate big parties, I had my wife's birthday breakfast here once. Never disappoints. read more

My husband's office used Luby's to cater in their Thanksgiving lunch and it was delicious!! I haven't eaten inside of a Luby's in over 20 years, but now I might have to make my way into one. There was an offering of turkey, gravy, stuffing, yams, mashed potatoes, and rolls. The only thing I wish was that they had provided more gravy. read more

We decided to go to Lubys for Thanksgiving due to recent knee surgery and just not really wanting to cook. We got there at 11:15 a.m. The line was very long, which we expected. They advertised on line, sent email and in the restaurant, a stuffed turkey leg. Looked good in ALL the pictures. One problem...they didn't have them and the serving line knew nothing about it. Even after pointing out the sign that was above their heads. Oh well. Settled for paperthin "turkey", dressing, mac & cheese, cauliflower, and mashed potatoes with canned cranberry sauce and a spinach salad. Sadly, EVERYTHING was cold and had no flavor whatsoever, except for maybe the spinach salad. $48 for 3 of us....RIDICULOUS!!! I dont mind waiting over an hour to be served but Lubys should be embarrased!!! I might have expected cold bland food at the end of the day but not shortly after opening. The only positive not was the runner at our table. I'm done with Lubys. Should've gone to CB across town. read more