Amazing experience! Super friendly, super efficient staff got me in and out in less than 90 minutes…read morewith no appointment and at a very reasonable rate. I won't go anywhere else in the future.

Another excellent experience at Joe's Garage. These are my go to guys for auto repair. The large,…read moreexperienced crew did a great job replacing a remote wiring part, or chew toy for my local rodents .... Everything was done on time. Problem was quickly diagnosed, and part promptly ordered. They were ready for me at the time of my part replacement appointment. I was in and out in 30 minutes. The repair cost was very reasonable for the work involved. A great value all in all. My family uses Joe's Garage for their auto maintenance needs. You should too! I* highly recommend Joe's Garage for your alto mechanic needs. *Resident of Eugene for 60 years

Dave and his team are amazing. My dad has lived in eugene for decades and has taken different…read morevehicles in to various mechanics, but as soon as he found Dave he has never taken his cars anywhere else. He's the best in town. Honest, thorough, and reliable. Usually quicker than I expect, too. Nothing bad to say about East Amazon Auto!

So so so rude on the phone don't bother. Genuinely talked to me like I was dumb. Didn't even get an…read moreestimate

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

Been coming here for years! Mike's shop is vetted with honest and competent professionals. Always a…read morefair price for services! Clear communication and relevant recommendations to keep vehicles in tip top shape! I definitely recommend them and will keep coming back.

The best team ever. They are upfront with what's wrong with your car and don't overcharge.read more

Motor for my driver side window went out. They were able to get me in after about a week lead time…read more Able to fix the underlying issue after a 1 day turn around. Hooray! Unfortunately they forgot to screw the window control panel back in for the driver side door. Popped out after trying to pull the window back up while driving. Surprise! Rearview mirror wiring harness was also loose. Grease on the seat. I get shops are dirty, but maybe wipe up after? I fixed all these issues after the fact, but triple-test everything as soon as you get your car.

I called to ask for pricing based on a diagnostic scan. They asked for the code and when I didn't…read morehave it, called me f**king useless. Avoid at all costs.

I'm new to town and went with my gut by what the Yelp reviews said about Bob James Auto Repair -…read moreand glad I did. When I arrived, I was promptly greeted. I was only there for an oil change and was happy to see their prices were very fair. I also felt they weren't trying to jip me or try to up-sell me with anything I didn't need. I also really appreciated the location because I could take a nice walk in the Rose Garden park next door while I waited. You can tell Bob takes pride into this business.

My son brought his car here to find out what repairs it needed as it's an older vehicle. In their…read moredefense the things they listed as needing repairs were correct but the price they were charging for the repairs was outrageous! After looking over the estimate my husband told him to get a second opinion. He took it out to Springfield to a different mechanic. Same repairs for less than half the price. I feel that this place preys on students and people in a bind.

Layne at Sun Automotive was incredibly helpful in getting my daughter's car repaired from out of…read morestate. She thoroughly explained the estimate and shared the owner feels a responsibility to help students. Our conversation made me feel confident bringing my car there to be serviced. Thank you so much!

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

So they have a good reputation with the folks they do standard maintenance and repair work for, so…read moreI won't go below 3 stars, but I've tried two times to do business with them and the result is that they are simply not an option. 1. They "do not work on cars older than 2005". This is frankly stupid. It's completely arbitrary as the technology on say, a 2003 cayenne turbo is the same as a 2006 cayenne turbo. This is the case for nearly every generation of German car from that era. Also, many German car enthusiasts have a mix of older and newer cars. Guess you don't need the business! 2. They do "not do modifications". So, a blanket statement indicating no ability to think outside the box or leverage widely known and adopted techniques outside of the service manual. Again, dumb. I realize these are their choices and that's fine, but I also know that a ton of enthusiasts like myself won't want to waste their time on a shop that simply wants to make money on people who really aren't THAT into their cars.

They are always honest and explain work needing to be done. Most importantly is the i recommended a…read morefriend and he was impressed by the level of integrity. Thanks guys, see you soon.