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    Lowe's Home Improvement

    2.4 (204 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

    Lowe's Home Improvement Photos

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    Reviews With Photos

    This is our umbrella and if it's damaged too then "Hell  hath NO Fury like a woman scorned!"
    Lisa D.

    Well they still haven't shown up today Monday 3:00pm. Spoke to manager at store Jocelyn and told her our umbrella that I should NOT have accepted (my bad) doesn't have the solar panel so it won't work. They said it will be April 28th!!! Do not shop at Lowe's!!

    Tool chest on sale with no tags on the bottom part.
    Raymond P.

    Absolutely horrible customer service. Saw a rolling tool chest that was marked on sale. Went to checkout and was told that's the price for the top part. No tags or price was marked for the bottom. Manager was extremely rude and off putting. Didn't even apologize or trying to rectify the situation. After arguing with him they then put a price tag on the bottom half. Misleading and rude. I'll take my business to homedepot from now on.

    Brett B.

    I collaborated with Brian Staight in the Millworks Department for a door installation project (Project #811057708). Lowe's sent a representative to my home to measure and select the appropriate door for the entryway from my patio to the garage. The total cost of the project was just over $2,000, which included the removal of the old door and the installation of a new pre-hung door. Approximately three months after the installation, I noticed significant deterioration at the bottom of the door. However, Lowe's is now refusing to replace it, stating that the damage is not covered under the warranty. Workorder#WO002753483

    I've been on hold for almost an hour for tiles I was supposed to receive today. This is utterly unacceptable.

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    6 months ago

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    2 years ago

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    7 months ago

    Why do I ever come here. I always leave empty handed because they never have the item I need, and there is NEVER anybody around to help me.

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    3 years ago

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    2 years ago

    Horrible customer service. The manger Jasmine is very rude. Just avoid this business. There is a Home Depot 2 blocks away.

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    4 years ago

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    2 years ago

    Poor phone and guest service department and very poor delivery service. Their phone system is not customer friendly at all

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    Page 1 of 6

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    Review Highlights - Lowe's Home Improvement

    In a world that seems to have lost customer service and kindness, I am so Blessed to have met these two amazing Associates.

    Mentioned in 5 reviews

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    The Home Depot

    The Home Depot

    2.6(152 reviews)
    8.7 mi
    $$

    Thursday I had to make a trip here to find some containers to put some items away. I was greeted by…read moreScotty in the front by the return area asking did I need any help. I told Scotty i sure do, can you show me where the storage container with the yellow tops was located at. Aaron was close by and he took over for Scotty, And Aaron and I heading into the direction where the containers were at. I thanked Aaron and got two containers one yellow one and a red one and headed on my way to go check out before finding so bubble wrap that I was going to need as well. I looked at the price and said I need to get this. I walked by painting and seen on of the guys that's always greeting my Sal, he's so polite and just has a great attitude thank you. I finally made my way to the check out line and was greeted by Jennifer. I scanned my items and found that the bubble wrap was ringing a different price from what I seen. Jennifer asked me where I got it from and head Over to it and said sure enough you're right and corrected the price for me. Jennifer was so polite and professional great customer service. Thank you to everyone that I came in contact with that day, you guys are all amazing.

    MS Firyal was incredibly helpful and had absolutely wonderful customer service!!! She kindly…read moreinformed us about everything we needed to know regarding the project we were undertaking and was so sincere and such a sweetheart while doing so. The experience that I had at this home depot was very easy, pleasant, and painless due to Ms Firyals experience and helpfulness!!!

    Photos
    The Home Depot
    The Home Depot
    The Home Depot

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    Ace Hardware - Mid Century Modern inspired patio umbrella and furniture

    Ace Hardware

    4.3(167 reviews)
    8.0 mi
    $$$

    Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state…read more Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy.

    I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock…read more When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude.

    Photos
    Ace Hardware - Light Bulb Aisle

    Light Bulb Aisle

    Ace Hardware
    Ace Hardware - Palm Springs night light

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    Palm Springs night light

    AC Pro

    AC Pro

    4.5(8 reviews)
    0.7 mi

    Had two AC pro heat pump systems installed during major remodel of our home. Most everything works…read morevery well EXCEPT: --The wall-mounted thermostat does not integrate with the 1-way ceiling cassettes (rectangular, fits between joists). The wall mounted thermostat is unable to command the cassette's motorized access to filters, i.e. we can't clean the filters. The "fix" was to disconnect the wall mounted thermostat and related interface box, and revert to the hand-held remotes, one each for each of the five ceiling cassettes. --The hand-held remotes do not control the temperature because our rooms are too large for the "follow me" mode to operate (this uses the temperature of the remote to control things). --Overall a strong "do not recommend" for anything over than single-room simple setups because the thermostat setups are nearly useless. --Technical support and documentation support from AC Pro has been sketchy and nearly useless. --The thermostat situation is very unfortunate because the units are quiet and efficient - all I need is a thermostat setup that is actually useable (controls temperature and allows the motorized filters to be accessed).

    Outstanding Service and Knowledgeable Staff! I couldn't be…read moremore impressed with this HVAC supply store. The customer service is top-notch -- friendly, helpful, and genuinely committed to making sure you get exactly what you need. The staff took the time to answer all my questions and even offered expert advice that saved me both time and money. Everything was well-organized, and the inventory was solid. this is the place to go. Highly recommended!

    Photos
    AC Pro
    AC Pro - Ac Pro Palm desert

    Ac Pro Palm desert

    AC Pro - Ac pro

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    Ac pro

    Lowe's Home Improvement - hardware - Updated May 2026

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