Hallie the manager is back from OC, and he saved me a nightmare…read more He identified my faucet from a picture I text to his cell he gave me, as I lost the paperwork and it is seven years old and dripping. Hallie matched it up in about 5 minutes, and text me back the model number and another picture that matched. At no charge, Hallie is sending me not only the cold cartridge but the hot cartridge's as well, for my plumber to install. These cartridge's if I had to purchase are $80.00 each. Hallie knew there is a good warranty and he had them in the showroom stock in Rancho Mirage. Hallie is the epitome of great customer service, and after 30 years in the industry, I never need to look online again for anything I need to change or add in my home appliances, renovation and lighting. Jacqueline B Homeowner in Palm Springs

We purchased a dishwasher through the Ferguson Home showroom in Rancho Mirage. The initial sales…read moreexperience with Gayle was fine. Where things fell apart was after the sale. When I had follow-up questions regarding delivery timing, I left Gayle a voicemail that was never returned. Someone else from Ferguson did eventually call to schedule delivery, which was appreciated. However, the installer Gayle recommended also failed to return calls. When I reached back out to Gayle to ask for an alternate installer recommendation, I again received no response. I don't understand how this level of follow-through is acceptable in a sales role, especially after the purchase has been made. If you're comfortable chasing down answers on your own, you may be fine -- but don't expect proactive or even basic post-sale communication.

I highly recommend Action Appliance. I went in needing a washer and dryer. They were very friendly…read moreand helpful answering my questions. They had what I wanted in stock and the next day delivered both washer and dryer. Delivery guy was very friendly and quick. So glad I stopped here first before Home Depot or Lowe's. Both washer and dryer also came with a better warranty.

Dryer stopped working at 4:00 Friday. Called Action and they said I could drop it off before 5:00,…read morewhich I did (I usually drop stuff off because it saves a mobile visit fee). To my surprise, the tech called me Saturday at 9:30 and if I agreed with the price he would have it ready for pick up at 10:30. I agreed and it was ready. I was without my dryer less than 24 hrs. The price they charged was fair.

Scam Company - Avoid American Appliance Repair!…read more We had a terrible experience with American Appliance Repair and strongly urge others to stay away. We called them to service a washer and dryer at our rental property. They charged $175 for a diagnostic, stating the fee would be applied to the repair if we proceeded. They also requested a credit card "just to keep on file" -- but then charged it without authorization. The technician diagnosed the washer as needing new suspension rods and said the dryer needed a new belt. We were charged $300 for the washer repair and $248 for the dryer. However, the washer continued to shake, and the dryer did not work too. We contacted the company again, and a different technician came out. This time, he said the washer's motor was the issue and asked us to pay again for parts and labor. He even taped the washer temporarily -- which, of course, didn't fix anything. They refused to take responsibility for the initial misdiagnosis and would not stand behind the work they claimed to have completed. We are now out over $700, and neither the washer nor dryer works. On top of that, they're still demanding more money. This company is clearly a scam. They misdiagnose issues, charge customers multiple times without solving the problem, and do not honor their work. Their actions are unprofessional, dishonest, and unethical. Avoid American Appliance Repair at all costs.

We've used these guys twice now, and had quick friendly service both times. I think the other yelp…read morereviews for variations on the name are all the same company, but I'm not sure. Anyway, we've had good luck with them, and the base price for a service call is what I think is a very reasonable $60. First call was when our fridge door wouldn't close, and they guy found it was just jamming on some stuff we had in the fridge. A little embarrassing that we didn't figure that out. Second time was just now, our gas stovetop igniter was clicking constantly. Ken was out within an hour of my call & said it's likely water from cleaning the stove is shorting it out & to see if it will dry out over the next few days. He did take the model number, etc., in case he needs to order the very expensive replacement part.

This is by far the worst repair company I have dealt with. Save your money and sanity, and use a…read morereputable company. There is no customer service, the staff is rude, and forget about the four hour window for your appointment, it doesn't exist. Waited home all day, and nobody called to say the tech would be late. Girls are rude and need to be replaced. Finally cancelled the appointment. NOT A REPUTABLE OR RELIABLE COMPANY

Hello so back in Sept I received a fridge because I had ask that I can either fix mine or if not I…read morecan purchase one.So they found me one and they dropped it off to me.But when I got it the fridge didn't get cold so that was fixed and the light doesn't work in fridge.So again I was told they would look for another one to swap me it's now November never heard back from Them I text Luis he never replied back.Befire you purchase any items from there please check it and be on top of it because your only gonna have another problem on your hands.I wasn't gonna do this but since he never try to reach out to me or replied. Back to me because this is bad service from the start !!!!!!

I have considered getting a composter for quite some time, as it bothers me to see table scraps,…read morelimp vegetables, lawn clippings and garden debris go to waste. We have such terrible soil here in Mission Viejo, that I wanted something that I could use to amend it and improve my garden's appearance and the general health of my plants, without buying expensive chemicals that might harm my dog. When I found the Jora composter, I was intrigued. So many composters seem hard to use and look to be an eyesore and a pest magnet. I'm happy to report that the Jora composter solves those concerns and then some! I purchased the middle-sized Jora composter from Composting Warehouse. Niklas has been very helpful in explaining how to use the product to its maximum advantage. The composter is very sturdy, pest proof and efficient. Its is easy to turn, even with considerable material inside. It fits nicely next to our garbage bins, making it easy to place compostible material into the chamber as we dump the rest of the trash. As a new system, it took about a week for the process to get to the point of generating the heat needed to breakdown the material efficiently. Once it started though, it broke down the contents very quickly, permitting me to add more grass clippings into the chamber. The heat repels flies and eliminates odors that I heard other composting methods create. After several weeks, I still have room in the first chamber. I have a large yard that generates quite a bit of garden debris and I'm glad I got the larger unit. It has enough room to add all of our debris and I look forward to the abundant compost that I will have to enhance my garden! I don't think you can get a better composter at a better price than at the Composting Warehouse!

I haven't tried the composter yet. I'm still assembling the composter, but I'll update this as soon…read moreas I do. I had to give them 5 stars for their customer service. Its fantastic!

I ordered a last minute gift for a dear friend and this place went above and beyond to get the…read moreflowers delivered the same day. I was totally fine with having the flowers delivered the next day but they did everything they could despite being so busy preparing for a big wedding and with my last minute request, they still made it happen. I am so grateful! The floral arrangement was gorgeous and my friend was extremely surprised and happy!

The service was very professional and John was so helpful and accommodating... I ordered over the…read morephone and the arrangement arrived and it's absolutely gorgeous... Thank you again!