Too bad i cannot give a negative number. I would not use Gonzales Appliances for anything. Our…read moreexperience was a bait-and-switch, price-gouging mistake. The Gonzales tech insisted on fussing with a weeping issue we had (from a plugged condensor discharge tube). He wasted lots of time (poorly) dismantling the freezer compartment. Ridiculously, the discharge tube is actually accessed at the lower back of the fridge. The tech had nothing to clear the tube, so my tool box provided the stiff wire needed. The tech then refused to check - without booking a second visit - why the freezer was not working (i.e. not freezing), which was the original reason for the call-out. It turned out that the freezing system (using freon or a more modern alternative) had a leak - diagnosed within 5 minutes by a real fridge repairman who we sourced through local friends (so, live and learn). The fridge was replaced, because leaks can't be fixed on modern fridges. And, having the tech fix the leaking discharge tube (which he insisted on) was a complete waste of time and money ($250).

This was our third appliance we bought from them, that's how happy we have been with them. Mr…read moreGonzalez and his staff are professional, helpful, and mindful of budget. First we bought a fridge, a beautiful cabinet depths GE, and a GE microwave. Bought those 4 months ago, very happy with the appliances. This week we bought a stacked washer dryer, made arrangements for the delivery and install. As usual, perfect service, excellent appliances. Very much recommend!

Serge from Quick N easy came out 1/13 to look at our broken Kitchenaid ice maker in our winter…read morerental in Rancho Mirage. My husband just had knee surgery, and the freezer in this rental isn't working either, so we needed the ice maker fixed pronto. Serge knew what the issue was and ordered the parts after our landlord approved the repair. Parts and Serge arrived 1/19 and ice maker was fixed! Very pleased with efficiency, politeness and speed. His English isn't 100% by his own admission, but I had no trouble understanding, and the company responds quickly via YELP or by phone. Recommended for fast fix in a pinch! Had one of the lower diagnostic service call visits in the area, applied to the total repair.

Technician arrived quickly and was very knowledgeable about our dryer issue. He was able to fix it…read morethe same day and, in addition, performed much needed maintenance on our refrigerators. He was trustworthy, and I will use this company again next time.

Receptionist very helpful and attendance to your needs. Repairman are cleanly dress and…read moreprofessional. Had to return a couple times to fix the repair with no additional charge.

Called All Valley Appliance to repair my dishwasher. They came out and fixed it without any…read moreproblems. Very impressed with the repairman and his professionalism. I will definitely call them again when I need more repairs.

This is our second time shopping at this store and we had to make some changes and they were very…read morevery accommodating to us Our salesman Jeff was Extremely knowledgeable about all the products which makes shopping easy and is very much appreciated when making large appliance purchases!! Mary Z has been extremely helpful and knowledgeable as well with all the rewards and membership programs. Both were very pleasant to work with as well!! We will definitely be back!

Michelle was exceedingly helpful and knowledgeable. very kind thorough and patient…read more Mary at the check out was very helpful and made a great experience paying my bill too

I wanted to take a moment to share our appreciation for the exceptional service my wife and I…read morereceived from Kristof Mikuta. From the moment we walked in the store, he was friendly, knowledgeable, and genuinely interested in helping us find the perfect washer and dryer for our needs. He took the time to explain the features clearly, answered all our questions with patience, and made the buying process smooth and stress-free. The delivery was equally impressive. Everything arrived on time, and Jose and Roberto handled the installation with care and professionalism. Truly outstanding service--We will gladly recommend WDC La Quinta to friends and family, thanks to the wonderful experience we had with Kristof

We ordered four Bosch appliances for our soon to be remodeled kitchen through Alex L and were…read morecompletely happy with the entire process. Alex got us each item at a cost under what we would have paid at Ferguson and Lowe's. I would highly recommend going to WDC first. The La Quinta showroom is impressive and we were treated very patiently and respectfully by Alex who seemed totally knowledgeable about the products we were trying to decide upon. Every conversation with him was personable, positive, informative and reassuring.

Hallie the manager is back from OC, and he saved me a nightmare…read more He identified my faucet from a picture I text to his cell he gave me, as I lost the paperwork and it is seven years old and dripping. Hallie matched it up in about 5 minutes, and text me back the model number and another picture that matched. At no charge, Hallie is sending me not only the cold cartridge but the hot cartridge's as well, for my plumber to install. These cartridge's if I had to purchase are $80.00 each. Hallie knew there is a good warranty and he had them in the showroom stock in Rancho Mirage. Hallie is the epitome of great customer service, and after 30 years in the industry, I never need to look online again for anything I need to change or add in my home appliances, renovation and lighting. Jacqueline B Homeowner in Palm Springs

We are replacing all of our kitchen appliances with Sub Zero, Wolf, and Thermador/Bosch -- probably…read more$30 K total. When we walked in to get some info, we couldn't get anyone's attention. We are going to buy from Pacific Sales instead - they provided the info that we were looking for.

Amazing experience. Mika was able to come to our house the next day! Called ahead to let me know…read morehe was on the way. Fixed our dryer and pointed out some work our washer was desperately in need of and took care of that. Would absolutely use them again.

Very responsive - friendly - easy to work with. Plus fast service - and great quality!read more

I bought a washer and paid extra for the store warranty. When I had issues within the time I was…read morecovered under warranty and appointment was made for a technician to come fix it but they canceled it and the washer was never fixed. I personally think the warranty is a scam but I would advise if you are going to get a warranty to ask questions about the terms and areas (locations) they cover. I was recommended this place by someone I know but I should have done my own reasearch before trusting this person.

Great selection and deals. Enjoyed my experience! Would highly recommend this place for any…read morerefrigerators!

Called to request an emergency service for my parent's custom built-in refrigerator, which was…read moreleaking and causing floor damage. They were able to get someone out within three hours, and my father was extremely impressed with Nicholas's professionalism and expertise. Many many thanks for the quick service and assistance. And kuddos to Nicholas for being so great!

Always get a 2nd bid. I scheduled Precision Appliance Repair to do a diagnostic service call on a…read morerefrigerator and a gas dryer at a rental house. They never followed up after the service call. I had to call them two days later to get an update and a quote for the repairs. Received a repair estimate for a total of $1036.11 to install a new "thermal kit" in the refrigerator at a part cost of $541.12 plus 20% mark up, plus shipping. $329.00 for labor. Unknown repairs to gas dryer. I called another repair company that diagnosed the dryer not heating was due to a clogged vent. Diagnosed the refrigerator for a fan replacement of $145 for parts and $150 for labor. Total cost $350. Precision Appliance also charged $129 for the service call which is higher than most companies.

They came right on time with proper mask and gloves. Found…read morethe problem fixed it and were gone. Great job! Now I know why they come so highly recommend. I would highly recommend them

Duane was superb. we have Ben experiencing a problem with our refrigerator leaking for about a…read moreyear. we have tried a few other vendors who said they fixed it. Nope! Duane did the simple fix that others had done but then kept trouble shooting so he could be certain that the problem was fixed. While troubleshooting further he found a harder to find problem that was the real issue we had been facing all along. instead of leaving after the easy fix he provided a real solution. i was in a service business for 42 years, and appreciate great service when I see it. Thanks Duane.