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    Lowe's Home Improvement

    2.2 (101 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    Wasn't where website said.
    Jerry S.

    I've gotta give a shout out for amazing customer service. Having shopped online and determined that Lowe's had the item I needed, I went to the store Mastercard in hand. The location within the big box listed on the website (great idea) like platform 9 3/4 didn't seem to exist. As I wandered, looking back and between phone and shelves, a staffer asked if he could help me find something. I showed him my phone, he checked the store's internal database, and led me four aisles over. There it was, a box full at the very peak of the above shelf storage. He mounted the rolling ladder, applied his box cutter, and retrieved the prize, literally going above and beyond. When I sought out the manager to sing his praises she was pretty sure his name is Richard. He just made me a very satisfied customer and put the store (ahem) highest on my list.

    Shoutout to Richard W
    MaryLou B.

    Fire pit season! Lowes for the win! A fire pit kit was our weekend project despite some lingering rain, Lowes made this process like taking our vision to fruition with the wind in our sails! We knew that the process was going to be lots of muscle and sweat, but with the fire kit assembly and instructions it would be a mission complete! It was systematically a well thought out process. I would love to say it is what I call "stupid proof " when you stay on task! The kit was a success and we were able to enjoy a beautiful, warm, cozy fire by Sunday evening! So many memories to be made with family and friends! And marshmallows, graham crackers, and chocolate and lots of hugs ... perfect for Fall and maybe even a early Winter lazy day! Bravo Lowes! Mission was a success!

    New blinds.
    Demond S.

    3/17/19 ***4.5*** ***3.75*** In my search to find replacement cellular blinds, I started my quest with Lowes. I looked online first to check availability. I found whatvi needed between to stores: Columbia and Laurel, Md. I went to Columbia store because it was the closest. I noticed right away Veteran's only parking, so I pulled right in. I went into the store, and too my surprise, none of the shades i wanted were available. Strange given online status. I left there and headed to the Laurel store. At Laurel, I found only 2 of shades I wanted. Somewhat annoyed, I sought out help and they agreed they did not have the stock referenced online. Out of frustration, I looked at a different brand model, 2" faux blinds. I purchased the 8 I needed and went home. They look very nice.

    Aisle
    Stephen J.

    Stopped in for some flooring. I'm not a home improvement kind of guy but the cleanliness and attentive customer service compelled me to write this review. I never noticed that Lowe's offers free veteran parking in the front. It nice to see Veterans celebrated! The store was well organized and fully stocked.

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    3 months ago

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    2 years ago

    A huge DIY store doesn't carry valve packing string. What a waste of time. Not out of stock. They don't carry it. Home Depot here I come

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    5 years ago

    Poor customer service. Hardly anyone in the service department. Waited for over 30 minutes to get assistance.

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    Review Highlights - Lowe's Home Improvement

    Lumber was ready and waiting in the lumber department (New Carrollton stores online lumber orders outside).

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