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    Lowe's Home Improvement

    2.5 (31 reviews)
    ModerateHardware Stores

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    It is actually located right off of exit 6 on I66.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Hardware Stores 217 times last month within 15 miles of this business.

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    Rural King - Complementary popcorn!

    Rural King

    2.6(43 reviews)
    3.7 mi

    Exactly as all the reviews say prior to this one. The associates here are clearly misguided, not…read moretrained, unorganized, inexperienced, and have no apparent training. That right there is a reflection of the management that does not exist for what is supposed to be a Christian establishment. The store is good for getting essentials that you can find yourself. However, good luck finding an associate that can be useful and knowledgeable. I will not review the associates as it is not their fault. It is no one else's fault but the invisible managers here who should be disgusted with themselves for setting the associates up for failure and placing them in hazardous situations that can kill these young kids trying to be responsible and actually maintain a job in today's fallen world. No one picks up the phone. Associates do not help you on the floor. Employees are not knowledgeable of any merchandise of all categories. When we thought Lowe's in the bad parts of the state was the worst. Terrible that Rural King in the Front Royal area is beyond a disappointment.

    Rural King is the best place to buy chicken food. We had to make the 50 mile trek to Front Royal…read morebecause this location is the closest. I don't understand the low Yelp ratings because the store is neat and organized, the staff friendly and they have what I need. After picking up a bag of the complimentary fresh popcorn, we grabbed 10 bags of feed and some spray for the fruit trees. Then, I got the wild idea to make some pickles because I saw the huge display of canning supplies and we have cucumbers in the garden. I picked up the canning supplies I needed for the pickles. Check out is quick, easy and friendly. Prices are reasonable. My brother had to return a fitting that was the wrong size and they cheerfully refunded his money. There is plenty of parking in the strip mall lot. I'm sure we'll be back when the chickens need more food.

    Photos
    Rural King - Just like grandma's

    Just like grandma's

    Rural King
    Rural King

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    Nichols Hardware

    Nichols Hardware

    3.9(37 reviews)
    28.0 mi
    $

    For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

    Nichols is top notch. I love their helpful employees. They know where everything is and if they…read moredon't have it? They'll tell you where to go to find it.

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    Nichols Hardware - Everything I needed to paint the barn.

    Everything I needed to paint the barn.

    Nichols Hardware

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    Lowe's Home Improvement - hardware - Updated May 2026

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