I asked for eggshell color paint and spoke to a rep who was working in the paint dept kept asking…read moreme what color as if there was millions of different colors of eggshell & I said white and he continued to act as if he still didn't know what I was talking about as if I am the paint expert ,than one of coworker said satin eggshell and he continue to give me a hard time as if he was purposely doing this without any cause. They end up selling me white paint without the eggshell color for $24.99. (SALE# 551) I am going to report Millers for discrimination; I have this harassment all recorded on my cell phone & a copy of the receipt. I think they ONLY do this to non-white people bc I have been in there store several times in the last month & I notice they ask me for help, to control the situation but then they never help me

Return policy leaves very little to be desired. I purchased a small pocket knife for my son's 10th…read morebirthday. My wife had a different style in mind. I went to try to exchange it, but they didn't have anything. Less than 24 hours later, in its original packaging, they wouldn't take it back. It was a 50.00 knife.

Great local hardware store. The people working there are helpful and know their stock - which makes…read moreit easy to find what you are looking for. This is the opposite of a "big box" store and (in my opinion) deserve our support.

This review is for today's visit only. I have never had somebody wait on me that was so rude. I…read moremust've gone down the wrong I'll but I'm also sure he saw the aisle that I went down and didn't bother to come help me. I was looking for dry lock which was located on the top shelf, I'm 5 foot four and was struggling to Reach and was offered no help with that either. He did tell me there is an oil based dry lock and a water-based dry lock and I asked him why would you use one over the other and his comment to me was well some houses like water, some houses like Oil. I like red shirts, you like blue shirts... It was the most humiliating an awful experiences I have ever had that true value. I will never go back when he is there again and is soon as I can find out who the owner is I will be complaining to him as well. it was the most humiliating and awful experience I have ever had at this true value. I will never go back when he is there again and is soon as I can find out who the owner is I will be complaining to him as well

For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

Nichols is top notch. I love their helpful employees. They know where everything is and if they…read moredon't have it? They'll tell you where to go to find it.

Excellent customer service, they go out of their way to find what you need. Would recommend highly.read more

I love my local Ramsey Hardware store. I called for what I needed. They located it and even held it…read morefor me up front so I could quickly get in and out. They have always had what I needed and the service is fabulous every time!

So much more than a hardware store! We stopped in for some…read moresandpaper and house numbers and were surprised by the overall size and assortment of house ware, hardware and even hunting. Store was clean and well organized. Aisles were signed appropriately and the staff was very friendly and helpful.

My husband and I have been customers for years and have always found everything we needed, at fair…read moreprices and with excellent customer service. The staff is actually friendly and eager to help. This company has been a pillar of our community and their support of worthy causes is known to all. You will not regret giving them your business!

As long as you choose to go in and do your shopping, there shouldn't be an issue. The times I…read moreencounter problems here are for the curbside, delivery, or pick up in store, orders. Also, if you have thin skin and happen to be a woman, this isn't a store for you. Every single man in this building will, inevitably, crack a joke about women and their deficiencies when it comes to home improvement. Just be ready for it. They have recently taken away the 10% Military discount on tons of items throughout the store. Apparently millions of dollars in profit just wasn't enough. That just makes me sad for them. If they're hurting that bad, we can afford to pay full price. The store is always pretty clean. The staff are typical to the times we live in. They'll help if they really have to, but don't think they'll approach you with any kind of preemptive courtesy. I LOVE Home Depot, but this particular location makes me want to update my status to: It's complicated.

Home Depot, I have not heard back from you concerning the damaged box of stone tile that the idiots…read morefrom Estes Trucking broke when they placed my delivery literally on the road after damaging my new asphalt driveway and landscaping with a forklift. Someone in customer service said they would order the replacement box when I brought it there. Of course, I haven't heard anything about the replacement box yet. Contact me immediately concerning this matter. Below is an excerpt of the review and complaint from your 1.3-star-rated delivery company that you chose to deliver the product I paid for! "Hi Brianna or whoever is reading this, I see that you reached out to the person below concerning your carelessness, but you haven't reached out to me concerning the damage you caused to my driveway and landscaping with your forklift. Your driver literally came up my driveway and made an indentation in my new asphalt driveway and jacked up my landscaping that was done two days prior. I wrote to you and haven't heard anything back! I'm going to post more pictures like these on every review site I can find to warn people about you (including the damage your delivery driver/s caused to my landscaping and driveway, and the fact that you left my delivery literally on the road) of the damage you caused to my new $25,000 driveway! Also, my attorney will be contacting you soon! Check your email for complaints! Dan May 27, 2026 We apologize for the lack of notification and inconvenience with your delivery, Todd. Thank you for your feedback. Please email TeamSocial@estes-express.com with your tracking/Pro number so we can investigate and address this issue." Do not use this company! These idiots put my order of stone tiles (a pallet) on the road, nowhere near my house, and then placed it at the bottom of my driveway like I'm stupid and wouldn't notice it. Home Depot had to come out and remove it from the road. Do not use them!!! These fools literally left it on the road, and I wrote them about it and have not received a reply. I also had no choice in using them since Home Depot set up the delivery.

Friendly staff that is always willing to help, I enjoy going to Lowe's with my kids because there…read moreis so much for them to look at while I shop. I think that Lowe's is more friendly to homeowners and weekend warrior types than their major competitor HD, which to me is geared towards professionals. The selection is good and if the store doesn't have it, items can be ordered online for in store pick-up. Pricing is competitive.

Everything could improve. For the third time this week I'm heading to Home Depot after ordering…read moreand going to this location, only to leave frustrated. It's been going down for a few years now. Management???

Absolutely horrible service. Purchased a impact hammer drill to put a screw into a brick wall. The…read moredrill did not work would not even begin to pierce the brick. Called the company told them what was going on. Told me to bring it back. When I got there, they refused to give me my full purchase price. They said it was a used product and they charge me get this a 20% restock fee! Seriously, to put it back on the shelf? Anyway, do not go to the store. They are absolutely criminal. They'll give discounts to their friends and their buddies, but not to the general public! I wasn't even asking for a discount. It was them who gave me the tool that I needed and insured us that it was going to do the job! Well, it didn't do not go to the store

Nevee had a problem with returns. When I got to the register, the cashier asked if I found…read moreeverything I was looking for, and I said no, you're out of stock, he proceeded to ask what I was looking for, he looked it up on his computer, and proceeded to tell me they had some in the back, he called to the back and they brought me up what I wanted. Excellent customer service.!!!

These guys are fantastic! Every time I've taken my laptop in to get fixed, they're timely and…read morecordial.

We love Warren Systems at Team Waldo Realty - they are fast and efficient. When ever we have a…read moreproblem it is fixed right away. They are the only company we call for our computer and system issues and set up.