After he saw my review of his business, he asked me what I was most unsatisfied with. I said it was…read morethe price markup on the part needed. He refunded me $125. I got mad originally because I was unaware that parts were marked up in addition to the hrly. rate. He told me parts are generally marked up 30 to 40%, but I mentioned mine was 60%. This is ok if the part only cost a minimal amount, but when it 3 or 400 it makes a big difference. I am gracious for him giving back what he did. I just don't appreciate hidden costs.

was told if i wanted my battery to go to them and pick it up. set up a day and time. no one…read morethere. left a note asking they please return my battery. needless to say, never heard from them again and never got the battery i paid $75 for just to have it stolen. great way to do business. take people's shit, then lie to them and simply keep what doesn't belong to you. you should be ashamed of yourselves.

Worst customer service I've experienced. They have had my tractor and lawn mower for over 6…read more months. During the first few months I would call for a status update where each employee I spoke with would continue to tell me lies that it would be be done this week, or they are waiting on a part, or a special tool, etc. All I needed was my seat replaced under warranty (which they tried charging me for at first), new blades, oil change, and a tire. Here we are 6 MONTHS LATER, I was charged $750 for seat install, blades, oil change, and then a fuel filter and spark plug, neither of which oil requested. My tractor still is not finished and the mechanic now has more excuses and lies. Again, this is 6 months later and I am still being lied to. They also change the date on the ticket of when I dropped it off for service so beware. I will never use this business again and it is sad to see from a fellow business owner and native of Winchester. I recommend staying far away from this business.

Bought a new Toro 6000 series 72 inch commercial zero turn from them. They personally delivered it…read moreto me which is outstanding. I could have gone to their competition, but I have severe issues with zero turn I dropped off for service and it's been 5 weeks. Can't get anyone to return messages. Doyle's always takes calls and they have excellent customer service skills beyond what you would expect.

I've bought all my Kubota equipment from Winchester Equipment for the last 30 years. Not anymore…read more The last 4 to 5 years they have gotten lazy and arrogant. Like they are doing you a favor to even talk to you. I called them last August, they didn't have what I needed and they gave me Woodstock Equipment's number. I thought they were affiliated. THEY ARE NOT. Eric answered the phone. He is one the most knowledgeable and friendly people I've had the pleasure of dealing with in a long time. I had some issue with a Kubota mower. He is the only one that could tell me what he thought the problem was. He was right both times. They had the parts I needed in stock. Eric shipped my order out the same day, for a reasonable price both times. I am now a Woodstock Equipment customer thanks to Eric.

Takes FOREVER to get something fixed! We bring in our tractor, tell them what's wrong and we knew…read morewhat parts it needed. A week later, they call and tell us you need this part (the part we told them a week ago). Another we goes by and they tell us they found another problem. Now another week goes by to order a part. Meantime I have to borrow other peoples lawnmowers to get my grass cut which is way too high! A maintenance service should have parts in stock if they intend to be a full time service company. Come on guys! If your love is being a mechanic then be one. Their commercials on TV as a family oriented atmosphere is baloney. Also, it's hard these days to find a good company that could get things done right the first time.

The 3 people who we spoke to on the phone and worked with in person was the best experience we've…read moreever had during a time sensitive crisis. Amazing communication, stand up people who truly care about safety and getting people back on the road. Our camper wheel fell off while traveling and they were there to help us fix it, and secured us a spare. In and out in 20 minutes. The gentleman who helped us was a god send. We can now complete the rest of our 8 hour trip to TN. Thank you Dehaven's camper and trailer sales!!!!!

Got a great Bwise, great price, smooth process. Highly recommen. Will get another one from here soonread more

I went to rent a large air compressor for the day yesterday. They had 2 but gave me the one with a…read morenon functional jack leg. I took it anyway. I get to the job, checked machine over, 2 quarts of oil low on the diesel motor and low on antifreeze a bit. I filled them up and went about my task. It worked OK. I brought the machine back and told them that I had to add fluids to their machine, in a way as matter of fact. Well that's when it got weird. They told me and I quote, if you don't like it, never come back. My goodness, I hope you go out of business, you have no right to be in the customer service business acting like that. Good bye!​​

We were able to rent a jackhammer on Friday for a weekend rate that was unbelievably reasonable and…read morethe customer service was perfect. Next time I wouldn't even look anywhere else!

I went to Ballengers Service Center for a Virginia safety inspection. I arrived early and was first…read morein. The inspector was very friendly, courteous and quick. I was in and out in about 15 minutesI. highly recommend this business.

Brought my vehicle in for a State Inspection. They do them in person first come first served…read more They are very quick and organized. The staff was great. They made the process very easy . They are a repair shop and have a good client following.

Outstanding Service! I reached out to Jimmy late last week and we made an appointment for him to…read morecome out and fix the drive belt on my Kubota Z725. He was actually early. He fixed it in about 30 minutes and was very reasonably priced. I would highly recommend his service. I intend to utilize his service to maintain my lawn vehicles. Excellent Work. Thanks, Jimmy!

Our snowblower quit and we called Jimmy's. He was at our home to assess the situation the next…read moreafternoon. He ordered parts and the blower was repaired and back to our home two days later. Super fast service, excellent pricing from an experienced professional. We couldn't have asked for more!!

Trust worthy, skilled and fair. So glad this is our local shop. No hesitation to recommend OMPs.read more

I had taken my Pathfinder to omps as a first time customer... Terry seems like a nice honest guy,…read morethey even gave us a little break on the bill. No complaints here, i would recommend to a friend.