Exceeded expectations several times over the years. If tractor problem is beyond my fixing they…read morewill come get it, fix it, clean it up and bring it back quickly at a decent price. I doubt there is anyone else like them! I live in Winchester!

Recently purchased a Zero Turn Bob Cat from the Bristow shop. The machine is a BEAST!! So happy…read morewith the performance, and from what I can see, maintenance should be very easy. The sales rep, Ashleigh Braley, was very helpful, professional, and not pushy at all. She never pretended to know an answer to my questions if she didn't know the correct one and would ask one of the mechanics for a clearer explanation if needed. The machine cuts like a dream, "professional" looking cut, handles very well, and the time it takes to do the lawn, about 3 acres, is half what it was with a 60 inch belly mower. Tim F.

Worst customer service I've experienced. They have had my tractor and lawn mower for over 6…read more months. During the first few months I would call for a status update where each employee I spoke with would continue to tell me lies that it would be be done this week, or they are waiting on a part, or a special tool, etc. All I needed was my seat replaced under warranty (which they tried charging me for at first), new blades, oil change, and a tire. Here we are 6 MONTHS LATER, I was charged $750 for seat install, blades, oil change, and then a fuel filter and spark plug, neither of which oil requested. My tractor still is not finished and the mechanic now has more excuses and lies. Again, this is 6 months later and I am still being lied to. They also change the date on the ticket of when I dropped it off for service so beware. I will never use this business again and it is sad to see from a fellow business owner and native of Winchester. I recommend staying far away from this business.

Bought a new Toro 6000 series 72 inch commercial zero turn from them. They personally delivered it…read moreto me which is outstanding. I could have gone to their competition, but I have severe issues with zero turn I dropped off for service and it's been 5 weeks. Can't get anyone to return messages. Doyle's always takes calls and they have excellent customer service skills beyond what you would expect.

I've bought all my Kubota equipment from Winchester Equipment for the last 30 years. Not anymore…read more The last 4 to 5 years they have gotten lazy and arrogant. Like they are doing you a favor to even talk to you. I called them last August, they didn't have what I needed and they gave me Woodstock Equipment's number. I thought they were affiliated. THEY ARE NOT. Eric answered the phone. He is one the most knowledgeable and friendly people I've had the pleasure of dealing with in a long time. I had some issue with a Kubota mower. He is the only one that could tell me what he thought the problem was. He was right both times. They had the parts I needed in stock. Eric shipped my order out the same day, for a reasonable price both times. I am now a Woodstock Equipment customer thanks to Eric.

Takes FOREVER to get something fixed! We bring in our tractor, tell them what's wrong and we knew…read morewhat parts it needed. A week later, they call and tell us you need this part (the part we told them a week ago). Another we goes by and they tell us they found another problem. Now another week goes by to order a part. Meantime I have to borrow other peoples lawnmowers to get my grass cut which is way too high! A maintenance service should have parts in stock if they intend to be a full time service company. Come on guys! If your love is being a mechanic then be one. Their commercials on TV as a family oriented atmosphere is baloney. Also, it's hard these days to find a good company that could get things done right the first time.

Outstanding Service! I reached out to Jimmy late last week and we made an appointment for him to…read morecome out and fix the drive belt on my Kubota Z725. He was actually early. He fixed it in about 30 minutes and was very reasonably priced. I would highly recommend his service. I intend to utilize his service to maintain my lawn vehicles. Excellent Work. Thanks, Jimmy!

Our snowblower quit and we called Jimmy's. He was at our home to assess the situation the next…read moreafternoon. He ordered parts and the blower was repaired and back to our home two days later. Super fast service, excellent pricing from an experienced professional. We couldn't have asked for more!!

Mark and Kim repaired our Toro lawnmower quickly and competently. They are friendly and gave…read morehelpful advice. We are very happy with their service and recommend them highly. Dennis and Amanda, Berryville, VA

I have lived in Loudoun for almost 30 years and his is by far the worst company I have dealt with…read morein that entire time. They scheduled me over a month ago which is understandable considering it's Spring and everyone wants their blades sharpened. So I took my equipment apart as they instructed and had it ready for my appointment as scheduled. Of course they were a no show. I questioned why and I was answered with a text that he was working on something else and I would have to be rescheduled, I was a bit upset but asked when they would honor the appointment. That text was met with a call from some hillbilly saying he heard my "little attitude" and at that point I hung up on the phone as I realized there was no intelligent conversation to be had with them. Run, don't walk away from this group, they will waste your time. No stars if I could.

David was extremely helpful. Our roadside assistance couldn't find us anyone to assist us and a…read moreGoogle search found him. He went above and beyond to help out. We are forever grateful for his assistance in getting our RV back up and running!

I came down to have my RV De-winterized, after another RV service had supposedly done some…read moreextensive repairs and had winterized it. Dale was wonderful. There were so many issues left by the previous service, and he diagnosed and corrected them completely. Even though this company is farther away from me, I will never go anywhere else! Friendly, professional, and reasonably priced.

Came in for a tire patch and they were super fast and the price was very reasonable. Front desk guy…read morewas super friendly!

I made an appointment for 10am got there about ten minutes early we got checked in.Told the guy we…read morejust needed a oil change i had my mom with me because it was her car anyway just a oil change we had the appointment to do tires as well with oil change but mom had to wait so we just needed that oil. So we sit there for over 40mis, and her car has not moved at all i asked hey how much longer on the Ford guy working the desk said hold on i will check......... He just brings me the keys says if your busy or have to be somewhere just take it!!! I'm sorry i had a appointment at 10 and now you can't work on the car till after 11. In what world does that sense. I had hyped you guys up saying how amazing you WERE and FAST just to be treated like that I'm not mad I'm super disappointed!!! I know you guys are better than this!! so i also need a tire shop to recommend. One that understands how appointment work SMH!!!!!

Replaced my well pump, wire(220') and fittings. we had water again after calling 4 hours earlier…read morethe same day. Pump is USA made Gould rated at 7 GPM. Old pump 4 GPM 6 years old. Price was $2,509 about half what I expected!!! I highly recommend Broy & Son Pump Services.

Prior to purchasing my current home, I hired Broy and Sons to check the well pump and to test the…read morewater quality. Six months later, I have no water. My dogs have no water. My three horses have no water. Horses can colic and die if they don't have access to water. I pulled out my paperwork from those inspections wherein they stated that the pump was in good working order, but then I discovered that the water test was conducted from the kitchen sink. The house is on a whole house water filtration system, so that's something I believe I should be reimbursed for. God knows what my horses are drinking. They weren't able to send anyone today, so I contacted another emergency repair service who showed me the disaster of wires at the well head (submersible pump), and stated that it should've been noted and addressed. Now, I get to pay through the nose for a last-minute pump replacement TOMORROW with no water on the premises. I DO NOT recommend this company since they seem to lack any form of conscientiousness.