Very good, reliable shop. Does not give you the impression that they are trying to cheat you…read more Prices not the lowest but they seem fair. Nice comfortable waiting area. They used to have a library (in a car repair shop??) but they took it out, unfortunately. Still, good place to go for your car. Highly recommended.

A once reliable shop turned to the dark side. My car has been there 14 days. They have called me…read moremaybe 2 - 3 times, and when I call in to inquire, employees Emily and Daniel lie to me on behalf of their boss Jason, who won't speak to me after taking in the car. Pretending to be waiting for 4 days on extended warranty company answer but that company shows they waited 4 days to call in repair request. Why the need to lie? Missed 3 drop dead deadlines I need to have that car back for medical appts. Friend drove me over to the shop to check on the car, they thought that night or next business day. Nope. Did not discuss how to repair new problem they say they found, need for new catalytic converter. Arguing with parts company that sent wrong part to determine who is at fault but not getting the part or keeping me informed. Customer since about 2016 and they have repaired 100 cars ahead of mine in the second half of July. Would you trust them or risk them doing this to you, randomly?

Just can't say enough great things about Mission Auto ! They can absolutely be trusted to do a…read morewonderful job every time! They are professional, their work is excellent and above all- they are kind!

I've used them twice and found them thorough and excellent. They are reasonable in price and the…read morewait for service is not too great. Their rating with other rating organizations who measure consumer reviews was at the top of the list. I'm surprised that their Yelp rating wasn't higher, maybe because a smaller sample size.

My go to for state inspections. Easy to book appointments. Easy in, easy out. Employees are always…read morein a good mood and helpful!

The greatest ! An unknown jewel. They'll repair what needs to be repaired and never take advantage…read moreof the situation. People you can trust.

Came in for a tire patch and they were super fast and the price was very reasonable. Front desk guy…read morewas super friendly!

I made an appointment for 10am got there about ten minutes early we got checked in.Told the guy we…read morejust needed a oil change i had my mom with me because it was her car anyway just a oil change we had the appointment to do tires as well with oil change but mom had to wait so we just needed that oil. So we sit there for over 40mis, and her car has not moved at all i asked hey how much longer on the Ford guy working the desk said hold on i will check......... He just brings me the keys says if your busy or have to be somewhere just take it!!! I'm sorry i had a appointment at 10 and now you can't work on the car till after 11. In what world does that sense. I had hyped you guys up saying how amazing you WERE and FAST just to be treated like that I'm not mad I'm super disappointed!!! I know you guys are better than this!! so i also need a tire shop to recommend. One that understands how appointment work SMH!!!!!

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

Cool Green Auto has been consistently excellent to work with. Every time we bring our vehicle in,…read morethe team is genuinely helpful and patient. Taking the time to walk us through what needs to be changed, why it matters, and what our options are so we can make a confident decision. A huge shoutout for their newer online video inspection service, too. Being able to see the cause of an issue instead of just hearing a description makes the whole process so much clearer and more transparent. It takes the guesswork out and helps you make an informed choice without feeling pressured.

I encourage everyone to read the negative reviews. I'm pretty sure they're asking people to give…read morethem positive reviews. If you're going to have major work done on your car do not go there. I was given a warranty. My car did not run correctly after I took it there. They damaged the sensor for my ABS and then when I try to hold them to the warranty, they told me oh it's not what they did have to be something else wrong with the car even though when I took it in what they fixed they told me was the only thing wrong with the car. Corey is diabolical, perfect pathological, liar, passive aggressive I would not recommend.

New to the Martinsburg area. Needed to get my car inspected within 10 days of getting my new…read moreplates. A coworker suggested Penningtons across from SuperShoe in Martinsburg. I got an appt. swiftly. Mechanic was good and thorough. In and out in 20 minutes. $14.21 charge. Receptionist very friendly.

This place should not be in bussiness!! Last week my brother made me a appointment for 9am in the…read moremorning and I had to come all the way from Rockville, Maryland and when I dropped off my truck he said he would call if there were any problems, I said ok and my brother and I left for 2 hours and 15 minutes only to find that they hadn't even moved my truck!!!!! He started to tell me how long it would take to fix my truck,which he already had before! I told him I had a appointment and why didn't he honor it or call me and tell me he couldn't do it!!!! He had nothing to say! DO NOT GO THERE!!!!! I DO NOT WANT TO GIVE THEM A RATING, BUT I HAVE TO SO I CAN POSY

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.