Exceeded expectations several times over the years. If tractor problem is beyond my fixing they…read morewill come get it, fix it, clean it up and bring it back quickly at a decent price. I doubt there is anyone else like them! I live in Winchester!

Recently purchased a Zero Turn Bob Cat from the Bristow shop. The machine is a BEAST!! So happy…read morewith the performance, and from what I can see, maintenance should be very easy. The sales rep, Ashleigh Braley, was very helpful, professional, and not pushy at all. She never pretended to know an answer to my questions if she didn't know the correct one and would ask one of the mechanics for a clearer explanation if needed. The machine cuts like a dream, "professional" looking cut, handles very well, and the time it takes to do the lawn, about 3 acres, is half what it was with a 60 inch belly mower. Tim F.

Stuck in the middle of no where, tow truck 3 hours out. Call these guys and they had me up and…read morerunning in 3 hours! Saved me the tow bill and had parts on hand. Thank you guys for

From the owner: We strive for perfection! We provide emergency breakdown mobile repair for tractors, trailers,…read moreconstruction, fire apparatus, RVs, etc. Our very own #1dieseldoc can rebuild, service, and maintenance any diesel engine, truck manufacturer, onboard systems. We have state of the art computer diagnostic systems. Air, brakes, fuel, electrical, and just preventative maintenence. Demolition and excavating, land clearing, pond skimming and installation. New to the fleet is our Norwood portable sawmill to custom cut your dream woods right out of your own yard! We can haul/tow various with our various trailers. Everything from grain to equipment, local to across country. Our landscaping division can handle small jobs to large acreage with our various zero turns and batwing mowers. We also habe a handyman division that can handle smaller jobs around your home.

If I could give less than a star I would. The customer service is very poor (Especially Hunter) and…read morethey charge an arm and a leg. I called three weeks ago to get a repair and service done. I was told that it would take about 2-3 weeks to get my lawnmower looked at for a quote. I was fine with this because I understand that this is peak season, so I waited patiently. I was explained the fees and such and expected around $300-400 for everything. Anyway, I waited the almost three weeks and called back to see the status on my quote. Hunter did not give me a definite answer immediately and said he would call me back. I waited three days with no response. (apparently someone typed the wrong phone number.) Somehow the repairs/service then went up to about $760 dollars for new blades, a spring service and a belt replacement. I respectively declined after speaking to a few people about my quote. My lawnmower brand new is around $1700. After declining, Hunter said he would call me back with another quote for the pick up fee and the diagnostic; which I am not sure why they need to call back for that. The diagnostic fee and the pick up for the lawnmower ended up being over 100 dollars, which I find ridiculous. (My father in law is picking up the lawnmower at the shop now, so they never had to even bring my mower back to me.) I doubt the diagnosis took the techs very long and this fee was never explained at the beginning. I asked Hunter if that fee was added after I decided not to do business with them and that is when Hunter began passive aggressively arguing with me. I tried cutting him off saying I was just voicing that I feel like their services are way too expensive and Hunter continued to argue with me. At one point, I had to tell Hunter that I found him very unprofessional that he was still arguing with me after I began giving him my credit card information. His response was "I would expect a comment like that from you". That is not how you treat customers period, even if the customer decided that they were too expensive. Most of my life I worked customer service and was a manager in the optical field for five years. When customers complained that my products were too expensive I just listened apologized and kept it moving; never would I of argued with them! That is a lesson Hunter needs to learn. I hope anyone who reads this finds a better lawnmower repair shop with better customer service, a faster turn around time for quotes, and one that has fairer repair/service rates!

was a great experience dealing with both Hunter and Russell!showed me my options and let me take my…read moretime deciding and answered all my questions.no pressure at all just straight facts on the mowers.id have no issue ever returning or recommending this place.even the other staff while i was in there was polite and helpful.great place and great staff!!

Quick response, great service and quality of work. I highly recommend this service. We definitely…read moreuse again.

From the owner: I am a professional welder who specializes in. 1) farm…read moremachinery, heavy equipment repair. 2) Handrailing , Horse stalls, Furniture 3) structural steel 4) commercial and Residential Call Now

After 15 years of poor service, its time for share some experiences…read more Last year, I brought in two weedwackers for evaluation and repair in preparation for a big job. Weeks and weeks passed and they never reached out. I want to say maybe 6 weeks. After several calls and requests to get a time frame for the work, they finally told me that one was ruined and they had not gotten to the second one yet. However, I was now out of time and had to purchase a brand new weedwacker from them for the job. I asked what I needed to do for this transaction and they said nothing, the weedwacker was totaled. I bought the new weedwacker because I had no other options. Fast forward a year and they start demanding a $45 processing fee for one of these two machines. I went in to pay it and they left me waiting in the store by myself for 10-15 minutes. I left, came back a week later, and explained how inconvenient the entire process was and suggested we waive the $45 fee. Considering how proactive I have been trying to resolve this, I am very disappointed they insisted on charging me the $45 fee. I always got the vibe that Cecil's Tractors had a preferred clientele and I was not it. I am now convinced they do not want my patronage at all. No loss to me though--the service was always poor and prices very high. I always try to support my local businesses but they couldn't meet me halfway lol.

Slow and pricey. I had my clutch replaced on a Case-IH, 3 cylinder tractor. Which they did but…read moretook over two mos. It also had a hydraulic leak when working hard (PTO with backhoe) that they didn't fix.

Snakes in the grass. Crooks !! Would not let them service…read more Sale. Me anything. Watch your back !!

I picked up my lawn mower yesterday. Runs like its brand new. I love this place. Great staff. While…read moreI was there I inquired about a John Deere tractor and the rep was very helpful and even sent me an estimate by email so I didn't have to stand around. I love it. They are not pushy in the sales department. Anyway I did have one problem with my lawn mower. There was a pin that popped out on the mower deck so it cut low. But I fixed it. I believe I must have done it unloading it. Besides that I am very happy with them.