Great company! Would highly recommend them! I had a snowblower that was leaking gas and instantly…read moreRichard knew what was wrong; ordered the part and had the machine fixed in no time.

Don't show up at agreed-upon times, don't call to to say they can't make it…read more Three times the guy said he'd comer by to fix my lawnmower (assuming he could, who knows? Seemed like it was going to cost $125 either way). Three no-shows, no courtesy call. I texted to ask if he was coming and got a "Oh yeah, can't make it" response, no apology. Of course he didn't show up or call the next day either. So I'm done with these guys. Don't waste your time with them.

We are a local area vineyard so have lots of small engines and equipment. We purchased some…read moreequipment here in the past, and a zero turn more recently. The staff, Luke, is really knowledgeable about all types of equipment and tells you the real deal, no steering based on commissions. Good equipment at fair price is all I ask and they deliver every time. In addition, they do a lot of service for us and they are also up front with price and timing. They did have a hiccup this year with COVID 19, that set them back on service delivery, but in the end I can't fault them for that, but I recommended better communication. Overall, they have the best shop in northern Loudoun county for general small engine service and sales, highly recommended.

I have used this company for years. 5 plus years to be exact. I have never had a problem until this…read moreyear. The nice young gentleman on the phone by now has to have a 2 mile long Pinochio nose. My mower was picked up Thanksgiving week in 2020, and I just got my mower returned today 5/6/21. After numerous calls, it was finally returned. I have never heard so many excuses. We are working 12 hour shifts on the weekend, our truck broke down. I had to buy more mowing equipment because of this company and this week I ended up paying a company to mow my 3 acre yard. Never again will my mower set its tires on this companies property. BEWARE! I will be filing a complaint in this company with the BBB. Ridiculous non sense!

Sterling Mower Repair was out of the way for me. I went because of its good ratings. They did an…read moreexcellent job making a big repair in one day. My years old Honda lawn mower is cleaned up, repaired, blade sharpened and running like new.

Took my lawn mower blade to get it sharpened. He took it inside and brought back the sharpened…read moreblade. However, he used a very coarse grinder that created almost serrated edges on the blade. This would cause the blade to pull and tear the grass instead of making a clean cut. I was very disappointed and asked if he used a 30 degree angle for the grinder, he acted annoyed and said 37 and half degrees! I figured it was useless talking to this guy as he was the master of his universe! It was obvious they don't use professional table mounted Sharpener because the edge was not uniform. It's really disheartening because I had high hopes for this place.

I had a great conversation with the owner of the company, he was very knowledgeable about his…read moreproduct and services and the entire industry that he serves. I would recommend this company 1000%

Great customer service Went to the lawn section and was…read moreintroduced to two gentlemen who took care of all my questions and helped me buy the right chainsaw. I had done a lot of research prior, but they old me exactly what I needed to know and what I needed to do. As homeowner and novice to chainsaws it was greatly appreciated. They also took care of registering the product for warranty and started the chainsaw added fuel and chain lubricant to get me going. This sort of service you just can't get at a big box store !

S&A replaced the transmission on my John Deere zero-turn mower and did an excellent job. The repair…read morewas completed promptly, communication was good, and the mower is running great. Professional service, quality workmanship and a fair price. I would recommend S&A for mower repairs to anyone!

I had this Company provide a full service on my John Deere tractor. I would highly recommend (Gary)…read morefor any service needs. It was very convenient that Gary will perform the services at your home. He was on time as scheduled, offered a full explanation of services to be completed along with the price. Thank you Mower Maintenance and More. Job well done.

In today's world Gary provided an unbelievable service right in my own driveway with his well…read moreequiped trailer workshop. The work was quick and very professional, in my case his knowledge of snowblower issues was well based. In less than an hour my snow-running snowblower was running and removing snow better than I had seen before. You get what you pay for. I highly recommend his service.

was a great experience dealing with both Hunter and Russell!showed me my options and let me take my…read moretime deciding and answered all my questions.no pressure at all just straight facts on the mowers.id have no issue ever returning or recommending this place.even the other staff while i was in there was polite and helpful.great place and great staff!!

If I could give less than a star I would. The customer service is very poor (Especially Hunter) and…read morethey charge an arm and a leg. I called three weeks ago to get a repair and service done. I was told that it would take about 2-3 weeks to get my lawnmower looked at for a quote. I was fine with this because I understand that this is peak season, so I waited patiently. I was explained the fees and such and expected around $300-400 for everything. Anyway, I waited the almost three weeks and called back to see the status on my quote. Hunter did not give me a definite answer immediately and said he would call me back. I waited three days with no response. (apparently someone typed the wrong phone number.) Somehow the repairs/service then went up to about $760 dollars for new blades, a spring service and a belt replacement. I respectively declined after speaking to a few people about my quote. My lawnmower brand new is around $1700. After declining, Hunter said he would call me back with another quote for the pick up fee and the diagnostic; which I am not sure why they need to call back for that. The diagnostic fee and the pick up for the lawnmower ended up being over 100 dollars, which I find ridiculous. (My father in law is picking up the lawnmower at the shop now, so they never had to even bring my mower back to me.) I doubt the diagnosis took the techs very long and this fee was never explained at the beginning. I asked Hunter if that fee was added after I decided not to do business with them and that is when Hunter began passive aggressively arguing with me. I tried cutting him off saying I was just voicing that I feel like their services are way too expensive and Hunter continued to argue with me. At one point, I had to tell Hunter that I found him very unprofessional that he was still arguing with me after I began giving him my credit card information. His response was "I would expect a comment like that from you". That is not how you treat customers period, even if the customer decided that they were too expensive. Most of my life I worked customer service and was a manager in the optical field for five years. When customers complained that my products were too expensive I just listened apologized and kept it moving; never would I of argued with them! That is a lesson Hunter needs to learn. I hope anyone who reads this finds a better lawnmower repair shop with better customer service, a faster turn around time for quotes, and one that has fairer repair/service rates!

I had called to find if they had blades for my mower. I was told they didn't have them in stock,…read morebut could have them the following day. The clerk said she couldn't give me a time for the delivery, but deliveries usually arrive between 11-1. The following day a drive to Winchester to kill time while waiting on the call. About 3 I call them only to find out that the girl I spoke to the previous day was not working. I was told that the order had not been placed and there was no explanation. Not sure if this is typical for the business, but beware that this is a possibility. Incompetence or laziness I'm not sure, but either way it's not how a business should be run.

Maxx Powersport is as incompetent as they get. Do not (even for warranty repairs!) let your…read moreequipment into their shop. And certainly do not buy from them. They do not return calls, or when you can someone, they try to have nonsensical arguements with you about why they are not doing their job. They said last Spring that it would take 4 (four!) weeks to do a minor warranty repair. I told them that I needed the equipment and could not wait that long. After having Home Depot intervene at the end of the Summer, they stated that they would put the work at the top of the list. How long have they had the equipment? Four weeks and counting! And they did additional work that they now claim did not need to be done, and without getting our authorization to do the work, want to charge us for it. And they would not deliver unless we would agree to pay. Avoid Maxx Powersport at all costs!!!!