Because we are new to the area, I did not know where I should take our computer for repair. Based…read moreon a recommendation from a neighbor, I took it to Computer Pro. Jesse did a super job repairing the computer, did it quickly so that my business would not be off line for long, and at a very reasonable price. If and when I need our computer to be repaired in the future, Jesse will be the person I turn to.

what a great experience ! hard drive crashed making it inoperable. brought Jesse my PC Friday…read moremorning and picked it up that afternoon. Better customer service and experience than dealing with a big box store trying to empty your pockets. Thank You!

I'm going to tell you exactly why I DIDN'T use PC Amigo…read more I called them to ask if they could rescue me from a tragic mistake I made while cleaning out the guts of my PlayStation. The gentleman on the phone listened to my problem and what I'd done, told me he COULD fix it, but didn't recommend my doing so, because the problem I was trying to address was endemic to the hardware version of the PlayStation itself, not the fix I was trying to do to get around it. He warned me that if he fixed it, I would very well be back again in the future, because it would still fail in the same way again. We talked through some options, and eventually I decided on buying a new PlayStation, which was his outright suggestion. His honesty and his unwillingness to take my money for a repair he knew wouldn't solve the issue in the long run guarantees that he's going to be my first call if I find myself in need of such services again.

Would like to thank PC Amigo for replacing my cell phone screen in a timely matter. I recommend…read moretheir service. Ordered new screen on Thursday late afternoon had new screen to replace by Friday am and replaced in less than two hours. Phone like new again.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Caden was very knowledgeable and helped get my computer back up and running. Figured it'd be a lot…read moreworse but he guided me towards using my warranty so I can replace the bad part without spending any more money

From the owner: Local on-site computer repair and small business IT support…read more 10+ years experience. Fast, honest, no upsells. We fix slow PCs, network issues, data loss, Windows errors, and more. Same-day service available. Serving Winchester, Stephens City, Frederick County, and nearby.

I took my iPhone 14 Pro Max to GUI in Winchester on July 6 after it developed the "white screen of…read moredeath." The phone still responded to touch, but the display was completely white. They replaced the screen, and that issue was fixed. Over the next week, I started noticing problems that I had never experienced before the repair. During phone calls, if I held the phone to my ear and then pulled it away to switch to speaker so I could look something up or use my phone while talking, the screen would stay completely black and I couldn't access it. The only way to use my phone again was to wait until the other person hung up. I also stopped receiving wake-screen notifications--the phone would vibrate and make a sound, but the display wouldn't turn on. Before going back to the store, I waited a full week to make sure it wasn't a software issue and even reset my phone, but the problems continued. I went back on July 13, and the technician gave me two options: leave my phone for a couple of days for diagnostics or replace the screen again. Since I couldn't be without my phone because of doctor appointments, bills, and other responsibilities, I chose to have the screen replaced again. When I returned today ( July 18) to finally leave it for diagnostics, I was told that a diagnostic test had actually been done on July 13 &' everything came back normal. This was never mentioned to me at the time until today. The technician then said he never told me diagnostics would take a couple of days only a couple of hours, even though that's what I understood from our previous conversation. Instead of offering a solution, he suggested I just buy a new phone, even though I have an iPhone 14 Pro Max, which isn't an old device. I paid $208 for the original screen replacement, and every issue I'm experiencing started only AFTER the repair. I left feeling like my concerns were dismissed and that I wasn't being taken seriously. The technician came across as rude, and I was disappointed by the lack of communication, accountability, and customer service. I simply wanted my phone fixed properly and my concerns addressed.

I was getting the battery in my laptop replaced. They had very timely service, literally within a…read moreday or two. They were super communicative and helpful over the phone. They made sure that I knew the entire process and I had updates as the status changed. Very grateful for their help and I highly recommend you look to them to help fix a computer or other electronic.

Nova Information Technology Services did a great job setting up my satellite link, wiring my home…read moreand garage, and installing all the necessary equipment for my network. They selected locations for the Wireless Access Points to ensure good coverage and were careful to hide all the cables. It all works flawlessly. Highly recommend.

From the owner: Wi-Fi & IT Problems Solved Fast Certified techs. Local…read moresupport. Honest pricing. We install and manage UniFi Wi-Fi, business networks, and servers that just work.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

I had a great experience with Todd. He was very professional, super nice, and easily took care of…read moremy Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it. I'd definitely use him again for any IT services.

I have utilized Rob's expertise twice over the past 4 months, the first was an upgrade to my laptop…read moreand the second he saved years and years of family memories for us. The hard drive on our old desktop kicked the bucket and Rob bought some special software and was able to get every picture and every document off of it. Needless to say if your in Shenandoah County or anywhere remotely close, he's hands down the best in the area. Rob is very reasonable with his pricing, his quality of work is superb and he is as honest as they come, I'll vouch for him any day of the week.

Took my locked up laptop here and was able to get it unlocked with the operating system reinstalled…read moreand a new power supply in less than 3.5 days! I am so happy with the price! It should have been OVER a $100 something, it was not. I may have lost some data and I must reload my software programs--but that was my choice. He understands the customer. Amr did a great job! HIGHLY RECOMMEND!

From the owner: CompuCenter,LLC is a computer services company located in Winchester,VA…read more Our key skill areas are * Computer repairs & upgrades * Software and Hardware issues. * Virus and malware removal * Data Recovery * Sales refurbished/new devices * Home and businesses networks (wired and wireless) Give your computer a BOOST! Free diagnosis Call us or visit us.

Top notch PC Constulant. I have worked with Jerry, the owner, on numerous projects and the while…read morehe is extremely talented with PC maintenance, repair and upkeep, he has a drastically different approach than most managed services firms in the area. He actually takes the time to teach his clientele how to avoid issues in the future, he explains how he is fixing the issue, what caused it and how they may be able to resolve the issue themselves? Should it happen again. In a world where everyone is after money only, Jerry breaks free from the norm and dares to put the power in his clients hands. He gives them the keys and let's them drive as much or as little as they want. Some of his clients don't care to know how it's fixed, just that it is fixed and he is fine with that too. Extremely reasonably priced, Speedy response times and an overall great guy, with whom to work. The most important thing about Jerry and his business is that they are 100% HONEST. Unfortunately, a rare find in technology these days. Shared Knowledge Technical Solutions is THE go-to IT firm in the Frederick county-shenandoah valley area for small business.

I had a great experience with the guys at Shared Knowledge Technical Solutions. Unfortunately, my…read morecomputer had a reboot issue and after many hours of trying to fix it on my own, I finally called the shop. I was thankful that I could drop it off that afternoon and they could start working on it the next day. Scott chatted with me for a few minutes to understand my goals with fixing the computer and called to provide status updates. While it turned out to be a rather rare hardware issue and the computer was useless (which was in line with what I had read when I was trying to fix it myself), I was able to recycle it through the shop at no charge which was at least a good way to get closure on the issue. Definitely recommend!