Because we are new to the area, I did not know where I should take our computer for repair. Based…read moreon a recommendation from a neighbor, I took it to Computer Pro. Jesse did a super job repairing the computer, did it quickly so that my business would not be off line for long, and at a very reasonable price. If and when I need our computer to be repaired in the future, Jesse will be the person I turn to.

what a great experience ! hard drive crashed making it inoperable. brought Jesse my PC Friday…read moremorning and picked it up that afternoon. Better customer service and experience than dealing with a big box store trying to empty your pockets. Thank You!

These guys are fantastic! Every time I've taken my laptop in to get fixed, they're timely and…read morecordial.

We love Warren Systems at Team Waldo Realty - they are fast and efficient. When ever we have a…read moreproblem it is fixed right away. They are the only company we call for our computer and system issues and set up.

Twice in one year I've needed computer repair. One a laptop with a cracked screen and hinge and my…read moredesktop with a major virus. Royal Oak Computers has come to the rescue both times and fixed them both promptly, and at a fair price. I'm super happy with their customer service.

Again my computer suffered its semi-annual crash. Royal Oak Computers repaired in a couple of days…read more-- again as good as new. Thanks.

Caden was very knowledgeable and helped get my computer back up and running. Figured it'd be a lot…read moreworse but he guided me towards using my warranty so I can replace the bad part without spending any more money

From the owner: Local on-site computer repair and small business IT support…read more 10+ years experience. Fast, honest, no upsells. We fix slow PCs, network issues, data loss, Windows errors, and more. Same-day service available. Serving Winchester, Stephens City, Frederick County, and nearby.

My Dell desktop computer was slow, locking up. They found a faulty hard drive. Installed a new one…read more Upload my old files. Works great now. Quick turn around, reasonable price. I highly recommend them

Sloppy Workmanship, Broken Components, and Misplaced Trust I…read morebrought my Alienware Aurora R10 gaming desktop here for a BIOS recovery issue. I chose this shop because the owner's son was very respectful and well-mannered, so I decided to give them an opportunity. Despite being a 7-year-old system, the shop seemed amazed by the premium hardware inside, including a Ryzen 9 16-core CPU, an NVIDIA RTX 2080 Ti with 11GB of Samsung GDDR6 video memory, 64GB of gaming RAM, and 4TB of total storage (a 2TB SSD and a 2TB hybrid OEM Barracuda HDD). Unfortunately, my trust was completely misplaced due to incredibly sloppy workmanship all the way around. The Key Issues: Hardware Damage: The technician forced the internal power supply swing-arm shut without properly routing the wires. They snapped the locking clip entirely off my secondary 2TB hybrid hard drive port, destroying the drive (which housed my entire Steam library) and leaving plastic debris inside the case. Misrouted & Disconnected Wi-Fi: The WLAN module wireless antenna wires were routed incorrectly and completely disconnected, just sitting loosely in front of the chip. I had to manually reconnect them myself just to get my Wi-Fi working. Incorrect Assembly & Error Codes: They plugged the liquid cooling pump and the CPU radiator fan into the wrong motherboard headers. This threw an error banner on boot, which the owner tried to click past and dismiss as "nothing" until I investigated it myself and pointed out the reversed cables. Missing Safety Parts: They left three motherboard screws completely out of the system. Even worse, they forgot to reinstall my plastic GPU support bracket and a rear PCIe slot cover, leaving a heavy graphics card sagging with zero support and an open hole in the chassis. Inconsistent Communication: I was told they desoldered the BIOS chip to program it externally, but visual inspection showed no evidence of any desoldering work on the original board. It cost me $364 in labor, diagnostics, and a replacement motherboard, plus the cost of a ruined hard drive. Now I have to make a separate trip back after the 4th of July just to retrieve the structural parts they left out of my machine. If you have high-end hardware, buyer beware.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

I had a great experience with Todd. He was very professional, super nice, and easily took care of…read moremy Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it. I'd definitely use him again for any IT services.

I'm going to tell you exactly why I DIDN'T use PC Amigo…read more I called them to ask if they could rescue me from a tragic mistake I made while cleaning out the guts of my PlayStation. The gentleman on the phone listened to my problem and what I'd done, told me he COULD fix it, but didn't recommend my doing so, because the problem I was trying to address was endemic to the hardware version of the PlayStation itself, not the fix I was trying to do to get around it. He warned me that if he fixed it, I would very well be back again in the future, because it would still fail in the same way again. We talked through some options, and eventually I decided on buying a new PlayStation, which was his outright suggestion. His honesty and his unwillingness to take my money for a repair he knew wouldn't solve the issue in the long run guarantees that he's going to be my first call if I find myself in need of such services again.

Would like to thank PC Amigo for replacing my cell phone screen in a timely matter. I recommend…read moretheir service. Ordered new screen on Thursday late afternoon had new screen to replace by Friday am and replaced in less than two hours. Phone like new again.

I have utilized Rob's expertise twice over the past 4 months, the first was an upgrade to my laptop…read moreand the second he saved years and years of family memories for us. The hard drive on our old desktop kicked the bucket and Rob bought some special software and was able to get every picture and every document off of it. Needless to say if your in Shenandoah County or anywhere remotely close, he's hands down the best in the area. Rob is very reasonable with his pricing, his quality of work is superb and he is as honest as they come, I'll vouch for him any day of the week.

Nigel is efficient, courteous and very knowledgeable. He manages repair time very well. He…read moreexplains what he is doing and is very patient. His rates are fair and reasonable and worth every penny.

We called this company for an estimate regarding some of our desktops and laptops for our financing…read morecompany versus using Geek squad and they ended up saving us near $300. They are honest, quick and they FIX the problem. Definitely try them out if you have a need and stop by their new location.