I have utilized Rob's expertise twice over the past 4 months, the first was an upgrade to my laptop…read moreand the second he saved years and years of family memories for us. The hard drive on our old desktop kicked the bucket and Rob bought some special software and was able to get every picture and every document off of it. Needless to say if your in Shenandoah County or anywhere remotely close, he's hands down the best in the area. Rob is very reasonable with his pricing, his quality of work is superb and he is as honest as they come, I'll vouch for him any day of the week.

I work for myself out of my house. A Windows update basically locked me out of my laptop. Dropped…read moreit off to Kevin when they opened that day and with his very busy schedule he made sure I had a functioning laptop again and all of my data was secure. Even stayed late to make sure I can get back to work the next day. This is my go to computer and phone company.

Prices are insanely high and they upsell parts. The price was more to replace the battery then just…read morepaying my phone off and getting a new one. An apple store charges $99 but closest one to me is a almost 2 hours away. Update now the person from info is harassing me in messages

Nova Information Technology Services did a great job setting up my satellite link, wiring my home…read moreand garage, and installing all the necessary equipment for my network. They selected locations for the Wireless Access Points to ensure good coverage and were careful to hide all the cables. It all works flawlessly. Highly recommend.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

I wanted to replace the graphics card in an HP EliteBook 8540w laptop. I requested estimates for…read moredoing the work. Given those who responded, Craig 's estimate for cost and time required to perform the work was the most attractive. As for the time required to perform the work, around lunchtime on 6 February 2020, I handed it to him and around lunchtime of the next day, I got it from him. As for the cost, the actual cost was less than the estimated cost. I inspected and tested the product (my laptop), it looked good and passed my tests. In conclusion, for service performance and product quality, I gave him five stars.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

Nate and his team are exceptional IT solution providers. Queen Consulting and Technology has helped…read moreour CPA firm get through multiple years with very little IT issues. This has given us confidence in being able to be responsive to our customers and have peace of mind our IT is in great shape. We very much have to rely on Queen Consulting and Technology because our industry relies so much on technology to provide our products. Thank you again, Nate and team, for helping us move our business forward.

Have had to contact Jesse a few times over past few years due to periodic computer matters and he…read morehas always been prompt and professional in his responses. Unfortunately for me some of these matters have come up on the weekend and he still contacted me! This is going "above and beyond" in my opinion and the reason I will only call him with a computer issue. In addition to being prompt and professional he is also very knowledgeable and personable. I definitely recommend Jesse for any computer issue(s)!

Excellent! Jesse helped me get my scanner operational with quick perception of the problem and how…read moreto fix it. It was the first time he had worked with my set-up, so he also did an overview of my desktop and cleaned up a lot of messy things on it. I was favorably impressed with Jesse's professionalism, clear communication, demonstrated expertise, and cheerfulness. Not that I want to have tech problems in the future, but I feel far less anxious knowing that Jesse is there for me!

Yessss! Leroy is the tech that fixed my S7 screen. I dropped it off while I went shopping& it was…read morefinished when I got back. It's perfect, I'm so relieved. He went through and showed me everything worked fine, which was very thoughtful. I would definitely recommend this store for repairs.

From the owner: We are located in the Sprint store, but are not limited to Sprint repairs. We also fix phones for…read moreother carriers. Call us for any questions! (540)636-1302 Share our page for $10 off any repair on any device!

My searching is over after I discovered Craig at TopTech Computer Repair…read moregreat relief to find this place I came in with a hacked around bad screen Lenovo. I came away with an almost new Lenovo in exchange for my old laptop a few swaps and upgrades and updates. you're at the door to knowledge and experts here. thank you to Craig and all at TopTech Computer Repair.

I have visited several times when the company name was still "The Eldest Geek." His business was…read moreforced to move when the building caught fire. I still use a laptop that was rebuilt when there were issues with my old one. Craig knows a lot about computers. He has a few employees who help. There doesn't seem to be any sense of urgency with finishing projects. The location isn't convenient to visit. The office seems unorganized, but repairs still get completed. Craig thinks outside the box and can solve issues that places like Best Buy could miss.

I was getting the battery in my laptop replaced. They had very timely service, literally within a…read moreday or two. They were super communicative and helpful over the phone. They made sure that I knew the entire process and I had updates as the status changed. Very grateful for their help and I highly recommend you look to them to help fix a computer or other electronic.

I took my iPhone 14 Pro Max to GUI in Winchester on July 6 after it developed the "white screen of…read moredeath." The phone still responded to touch, but the display was completely white. They replaced the screen, and that issue was fixed. Over the next week, I started noticing problems that I had never experienced before the repair. During phone calls, if I held the phone to my ear and then pulled it away to switch to speaker so I could look something up or use my phone while talking, the screen would stay completely black and I couldn't access it. The only way to use my phone again was to wait until the other person hung up. I also stopped receiving wake-screen notifications--the phone would vibrate and make a sound, but the display wouldn't turn on. Before going back to the store, I waited a full week to make sure it wasn't a software issue and even reset my phone, but the problems continued. I went back on July 13, and the technician gave me two options: leave my phone for a couple of days for diagnostics or replace the screen again. Since I couldn't be without my phone because of doctor appointments, bills, and other responsibilities, I chose to have the screen replaced again. When I returned today ( July 18) to finally leave it for diagnostics, I was told that a diagnostic test had actually been done on July 13 &' everything came back normal. This was never mentioned to me at the time until today. The technician then said he never told me diagnostics would take a couple of days only a couple of hours, even though that's what I understood from our previous conversation. Instead of offering a solution, he suggested I just buy a new phone, even though I have an iPhone 14 Pro Max, which isn't an old device. I paid $208 for the original screen replacement, and every issue I'm experiencing started only AFTER the repair. I left feeling like my concerns were dismissed and that I wasn't being taken seriously. The technician came across as rude, and I was disappointed by the lack of communication, accountability, and customer service. I simply wanted my phone fixed properly and my concerns addressed.