I went to rent a large air compressor for the day yesterday. They had 2 but gave me the one with a…read morenon functional jack leg. I took it anyway. I get to the job, checked machine over, 2 quarts of oil low on the diesel motor and low on antifreeze a bit. I filled them up and went about my task. It worked OK. I brought the machine back and told them that I had to add fluids to their machine, in a way as matter of fact. Well that's when it got weird. They told me and I quote, if you don't like it, never come back. My goodness, I hope you go out of business, you have no right to be in the customer service business acting like that. Good bye!​​

We were able to rent a jackhammer on Friday for a weekend rate that was unbelievably reasonable and…read morethe customer service was perfect. Next time I wouldn't even look anywhere else!

Our refrigerator / freezer stopped working properly. The appliance was purchased from Spichers 11…read moreyears ago. Spichers had the invoice still in its system. A tech was sent to check the unit. It checked out okay, and I was only charged a service fee and I was not pressured into installing additional parts that may or may not have been needed or buy a new appliance. But, within a few days, the refrigerator / freezer was not working right again. Another tech was sent out and installed a new control panel, and I was charged only for the panel (no additional service fee). So far, the refrigerator / freezer is working as it should. Kenny, the Chief Service and Parts Officer, scheduled both calls efficiently and emailed me the dates and times for my approval. He gave me a 2-hour window for each call. On the days of service, I was notified of the exact time the techs would be arriving. Both techs (Bobby and Tyler) were courteous and knowledgeable, and respectful of my home. I called the office to receive copies of the invoices for both calls. Within minutes, Rebecca emailed the invoices to me. I am happy to support a local business that provides such expert and personal service. Special thanks to the team at Spichers!

We have shopped at the Winchester store during both our times living here in the Valley. We have…read morebought many appliances over time. Recently purchased a microwave and it was delivered. I had a concern when it was delivered and my call was answered by Ricky and all was well. They are professional and well versed on what they sell. Highly recommend them.

I've bought all my Kubota equipment from Winchester Equipment for the last 30 years. Not anymore…read more The last 4 to 5 years they have gotten lazy and arrogant. Like they are doing you a favor to even talk to you. I called them last August, they didn't have what I needed and they gave me Woodstock Equipment's number. I thought they were affiliated. THEY ARE NOT. Eric answered the phone. He is one the most knowledgeable and friendly people I've had the pleasure of dealing with in a long time. I had some issue with a Kubota mower. He is the only one that could tell me what he thought the problem was. He was right both times. They had the parts I needed in stock. Eric shipped my order out the same day, for a reasonable price both times. I am now a Woodstock Equipment customer thanks to Eric.

Takes FOREVER to get something fixed! We bring in our tractor, tell them what's wrong and we knew…read morewhat parts it needed. A week later, they call and tell us you need this part (the part we told them a week ago). Another we goes by and they tell us they found another problem. Now another week goes by to order a part. Meantime I have to borrow other peoples lawnmowers to get my grass cut which is way too high! A maintenance service should have parts in stock if they intend to be a full time service company. Come on guys! If your love is being a mechanic then be one. Their commercials on TV as a family oriented atmosphere is baloney. Also, it's hard these days to find a good company that could get things done right the first time.

If you are looking for a backyard shed this is the place you want to go to. Barb and Gary own the…read morebusiness and they are as down to earth, honest and friendly as they come. I explained to Gary what I was looking for and he and Barb were able to put together a deal that fit my needs and fit my budget perfectly. Joey and Jesse came to my home near Winchester to do the excavation work and they were professional and efficient. In this day of automation sand AI its a real pleasure to work with folks who really take the individual and their particular needs into consideration. I am extremely grateful to Shenandoah Sheds for their help and am absolutely delighted with the finished product!

First class operation. I just started looking. Their prices seem fair and they are knowledgeable. I…read moresuspect they will be hard to beat.

There is a wide variety of items available in this large shop. I am a repeat customer. I've gotten…read moredeals on furniture wall décor, tableware and more unique stuff- too much to mention. Fun to shop at. Good people, good business, I recommend it!

We stopped and were pleasantly surprised by the number of antiques in the shop. The fellow at the…read morecash register, Jim, was very friendly, and knew where to find just about anything I asked him about. He also gave a great recommendation on where to eat. They had a number of antique trunks and tool boxes from the 1800s, and their prices were good. They also had a lot of ornate picture frames and furniture, but I wasn't looking for that. Will definitely stop in again to see what I can find.

Wow! Wow! Wow! This place is amazing! I bought a Val St. Lambert lead crystal vase, 12-inch, cobalt…read morecut to clear, at one of their online auctions. It arrived so beautifully and professionally packed! The vase was in mint condition. Cannot thank these folks enough! Consummate professionals! Thank you!

They had great prices and a good product. Great price. Nice people. Very satisfied We were very…read morehappy to have done business with them

Service was GREAT...no pressure to buy anything I didn't need...Tom was salesman ..friendly and…read morevery personable. It was a pleasure doing business with him. 5 STARS

I have not been to the new location but was a frequent customer at the former and donated weekly…read more Loved the quality, cleanliness, set up & the staff were absolutely fantastic. Prices for the quality of items was always beyond fair if not to little compared to other "thrift" stores. Best thrift store in Winchester especially for their cause.

What great folks. It's become difficult to donate items,…read moreeven nice items. The staff here was very gracious and nice and was happy to help me unload my truck. Thanks for being awesome.