They had great prices and a good product. Great price. Nice people. Very satisfied We were very…read morehappy to have done business with them

Service was GREAT...no pressure to buy anything I didn't need...Tom was salesman ..friendly and…read morevery personable. It was a pleasure doing business with him. 5 STARS

All I can say is WOW. This place has the most amazing beautiful items!! I just bought the most…read morebeautiful Theodore Alexander game table. I am beyond excited!! Looks absolutely gorgeous in my office.

I was very disappointed when the Henkel Harris Black Cherry Side Table that was listed as…read more"excellent condition" on their website was in fact what I would consider to be in fair condition at best. I would have liked to have looked around in the store; however, due to the lack of air conditioning on a hot June day and the amount of dust in the store, my allergies forced me to leave. On a positive note, they were responsive to my questions through Facebook Marketplace.

Our refrigerator / freezer stopped working properly. The appliance was purchased from Spichers 11…read moreyears ago. Spichers had the invoice still in its system. A tech was sent to check the unit. It checked out okay, and I was only charged a service fee and I was not pressured into installing additional parts that may or may not have been needed or buy a new appliance. But, within a few days, the refrigerator / freezer was not working right again. Another tech was sent out and installed a new control panel, and I was charged only for the panel (no additional service fee). So far, the refrigerator / freezer is working as it should. Kenny, the Chief Service and Parts Officer, scheduled both calls efficiently and emailed me the dates and times for my approval. He gave me a 2-hour window for each call. On the days of service, I was notified of the exact time the techs would be arriving. Both techs (Bobby and Tyler) were courteous and knowledgeable, and respectful of my home. I called the office to receive copies of the invoices for both calls. Within minutes, Rebecca emailed the invoices to me. I am happy to support a local business that provides such expert and personal service. Special thanks to the team at Spichers!

Excellent place to shop for appliances. Winchester store is spotless, everything well arranged,…read moreattentive staff. They will service anything you buy from them. About the only drawback is that they don't necessarily pre-check all their items, so you may occasionally have to call them in to deal with something (like dud icemakers) that should have been caught before putting the appliance on the floor. (They did fix mine, after clearing it with the warranty people, and it is now working properly.)

The restore is an amazing place. Really beautiful furniture at reasonable prices. It's a great…read moreplace to find anything.

Very low stock of anything. Looks more like a Thrift store for decorations. Everything they carry…read moreis overpriced. One item of interest was overpriced dramatically and was marked $425. I check on it for weeks and even ask the staff if the item price would come down. It did to $25 and they sold it to a friend.

So much more than a hardware store! We stopped in for some…read moresandpaper and house numbers and were surprised by the overall size and assortment of house ware, hardware and even hunting. Store was clean and well organized. Aisles were signed appropriately and the staff was very friendly and helpful.

My husband and I have been customers for years and have always found everything we needed, at fair…read moreprices and with excellent customer service. The staff is actually friendly and eager to help. This company has been a pillar of our community and their support of worthy causes is known to all. You will not regret giving them your business!

If I could give less than a star I would. The customer service is very poor (Especially Hunter) and…read morethey charge an arm and a leg. I called three weeks ago to get a repair and service done. I was told that it would take about 2-3 weeks to get my lawnmower looked at for a quote. I was fine with this because I understand that this is peak season, so I waited patiently. I was explained the fees and such and expected around $300-400 for everything. Anyway, I waited the almost three weeks and called back to see the status on my quote. Hunter did not give me a definite answer immediately and said he would call me back. I waited three days with no response. (apparently someone typed the wrong phone number.) Somehow the repairs/service then went up to about $760 dollars for new blades, a spring service and a belt replacement. I respectively declined after speaking to a few people about my quote. My lawnmower brand new is around $1700. After declining, Hunter said he would call me back with another quote for the pick up fee and the diagnostic; which I am not sure why they need to call back for that. The diagnostic fee and the pick up for the lawnmower ended up being over 100 dollars, which I find ridiculous. (My father in law is picking up the lawnmower at the shop now, so they never had to even bring my mower back to me.) I doubt the diagnosis took the techs very long and this fee was never explained at the beginning. I asked Hunter if that fee was added after I decided not to do business with them and that is when Hunter began passive aggressively arguing with me. I tried cutting him off saying I was just voicing that I feel like their services are way too expensive and Hunter continued to argue with me. At one point, I had to tell Hunter that I found him very unprofessional that he was still arguing with me after I began giving him my credit card information. His response was "I would expect a comment like that from you". That is not how you treat customers period, even if the customer decided that they were too expensive. Most of my life I worked customer service and was a manager in the optical field for five years. When customers complained that my products were too expensive I just listened apologized and kept it moving; never would I of argued with them! That is a lesson Hunter needs to learn. I hope anyone who reads this finds a better lawnmower repair shop with better customer service, a faster turn around time for quotes, and one that has fairer repair/service rates!

was a great experience dealing with both Hunter and Russell!showed me my options and let me take my…read moretime deciding and answered all my questions.no pressure at all just straight facts on the mowers.id have no issue ever returning or recommending this place.even the other staff while i was in there was polite and helpful.great place and great staff!!

Excellent merchandise and excellent customer service with a smile always. Barb is a treasure.read more

I have been visiting this shop for almost two years and I love it more each time I stop by. You…read morecan't go wrong visiting historic Front Royal, and this little shop is packed with treasures big and small. The location is near the train depot and easy parking. Make sure you have plenty of time to peruse, because you won't come close to seeing it all on first glance. Make sure to spend some time chatting with the owner, Barb, because she is priceless. Oh, I almost forgot to mention that the prices for vintage furniture are fantastic!

I've bought all my Kubota equipment from Winchester Equipment for the last 30 years. Not anymore…read more The last 4 to 5 years they have gotten lazy and arrogant. Like they are doing you a favor to even talk to you. I called them last August, they didn't have what I needed and they gave me Woodstock Equipment's number. I thought they were affiliated. THEY ARE NOT. Eric answered the phone. He is one the most knowledgeable and friendly people I've had the pleasure of dealing with in a long time. I had some issue with a Kubota mower. He is the only one that could tell me what he thought the problem was. He was right both times. They had the parts I needed in stock. Eric shipped my order out the same day, for a reasonable price both times. I am now a Woodstock Equipment customer thanks to Eric.

Takes FOREVER to get something fixed! We bring in our tractor, tell them what's wrong and we knew…read morewhat parts it needed. A week later, they call and tell us you need this part (the part we told them a week ago). Another we goes by and they tell us they found another problem. Now another week goes by to order a part. Meantime I have to borrow other peoples lawnmowers to get my grass cut which is way too high! A maintenance service should have parts in stock if they intend to be a full time service company. Come on guys! If your love is being a mechanic then be one. Their commercials on TV as a family oriented atmosphere is baloney. Also, it's hard these days to find a good company that could get things done right the first time.