Our refrigerator / freezer stopped working properly. The appliance was purchased from Spichers 11…read moreyears ago. Spichers had the invoice still in its system. A tech was sent to check the unit. It checked out okay, and I was only charged a service fee and I was not pressured into installing additional parts that may or may not have been needed or buy a new appliance. But, within a few days, the refrigerator / freezer was not working right again. Another tech was sent out and installed a new control panel, and I was charged only for the panel (no additional service fee). So far, the refrigerator / freezer is working as it should. Kenny, the Chief Service and Parts Officer, scheduled both calls efficiently and emailed me the dates and times for my approval. He gave me a 2-hour window for each call. On the days of service, I was notified of the exact time the techs would be arriving. Both techs (Bobby and Tyler) were courteous and knowledgeable, and respectful of my home. I called the office to receive copies of the invoices for both calls. Within minutes, Rebecca emailed the invoices to me. I am happy to support a local business that provides such expert and personal service. Special thanks to the team at Spichers!

I bought a refrigerator and had it delivered and set up two days later. Excellent service and they…read moreare nice to deal with.

As long as you choose to go in and do your shopping, there shouldn't be an issue. The times I…read moreencounter problems here are for the curbside, delivery, or pick up in store, orders. Also, if you have thin skin and happen to be a woman, this isn't a store for you. Every single man in this building will, inevitably, crack a joke about women and their deficiencies when it comes to home improvement. Just be ready for it. They have recently taken away the 10% Military discount on tons of items throughout the store. Apparently millions of dollars in profit just wasn't enough. That just makes me sad for them. If they're hurting that bad, we can afford to pay full price. The store is always pretty clean. The staff are typical to the times we live in. They'll help if they really have to, but don't think they'll approach you with any kind of preemptive courtesy. I LOVE Home Depot, but this particular location makes me want to update my status to: It's complicated.

Home Depot, I have not heard back from you concerning the damaged box of stone tile that the idiots…read morefrom Estes Trucking broke when they placed my delivery literally on the road after damaging my new asphalt driveway and landscaping with a forklift. Someone in customer service said they would order the replacement box when I brought it there. Of course, I haven't heard anything about the replacement box yet. Contact me immediately concerning this matter. Below is an excerpt of the review and complaint from your 1.3-star-rated delivery company that you chose to deliver the product I paid for! "Hi Brianna or whoever is reading this, I see that you reached out to the person below concerning your carelessness, but you haven't reached out to me concerning the damage you caused to my driveway and landscaping with your forklift. Your driver literally came up my driveway and made an indentation in my new asphalt driveway and jacked up my landscaping that was done two days prior. I wrote to you and haven't heard anything back! I'm going to post more pictures like these on every review site I can find to warn people about you (including the damage your delivery driver/s caused to my landscaping and driveway, and the fact that you left my delivery literally on the road) of the damage you caused to my new $25,000 driveway! Also, my attorney will be contacting you soon! Check your email for complaints! Dan May 27, 2026 We apologize for the lack of notification and inconvenience with your delivery, Todd. Thank you for your feedback. Please email TeamSocial@estes-express.com with your tracking/Pro number so we can investigate and address this issue." Do not use this company! These idiots put my order of stone tiles (a pallet) on the road, nowhere near my house, and then placed it at the bottom of my driveway like I'm stupid and wouldn't notice it. Home Depot had to come out and remove it from the road. Do not use them!!! These fools literally left it on the road, and I wrote them about it and have not received a reply. I also had no choice in using them since Home Depot set up the delivery.

I've had issues with another branch but never at Winchester - they are helpful and knowledgeable…read more It might take a little bit of time for a quote after attending an appointment but simply because they are busy, probably a good thing! Lindsay is always pleasant with the clients I send and I personally enjoy our interactions. Ferguson/build backs their products and in a world of construction material that has seen quality control decline, it's a number one priority for us to align with vendors that truly have our back. Don't hesitate to use them!

Friendly, knowledgable and helpful staff. Went there just…read moreto get ideas from their showroom and ended up buying a vanity. They have a nice selection of lights, fans, sinks vanities, tubs, faucets etc.

This is the Best Buy Outlet Crisis center!…read more Only when you are in a crisis/ time crunch do you show up at Best Buy for computer assistance. I needed a laptop cord replacement. Kyle rocked it and asked if I needed help as soon as I entered the humongous store filled with household appliances new and used. He immediately took me to the charger aisle and tested a universal charger on my laptop. It saved my day as I had a virtual highpower meeting to attend that evening. Kyle and Best Buy saved the day! + customer service + parking with disabled accessibility + appliances galore +/- could use better signage in the store to navigate items.

The open-box smartwatch that we purchased technically had been factory reset, but was still linked…read moreto the original purchaser's Google account, so was completely unusable. Clearly they don't understand the technology they sell well enough to know if a product is fit to be resold. On the positive side (but not enough to change the rating) was that Kyle was helpful for both the original purchase and the return. Also note that Google's address for this store is completely wrong. It is in the same space as the former full-service Best Buy.

Will & Bernie are the best! My refrigerator died over the July 4th holiday with a house full of…read moreguests. Will personally delivered a replacement the next morning!

Brent was quick and efficient while repairing the 16 year old refrigerator in my apartment. He…read moreexplained the problem, fixed it in a jiffy and even swept up afterwards! I really appreciate his professional work ethic.

In a world dominated by big-box retailers, Beidler's is a refreshing reminder of the value and care…read morethat only a family-run business can provide. This small-town appliance store is an absolute gem, and I couldn't recommend it more highly. From the moment you walk in, it's clear that customer satisfaction is their top priority. Lee and Brian are knowledgeable, approachable, and genuinely invested in finding the right appliance for your needs. A while back we purchased a big green egg there and had a wonderful experience and at that point we promised we'd never buy an appliance any place else. Fast-forward a few months and we found ourselves with a broken dishwasher and washing machine all the week leading up to Thanksgiving. I called over and jokingly said that I'm your dream. Customer that if you have the product in stock and can install it this week. I'll be over with cash in hand. Lee and Brian appreciated my willingness, yet still went out of their way to make sure we got the right appliance and best deal (thanks Black Friday). They got us up and running and saved our Thanksgiving. Best of all, they service what they sell, and in a changing landscape of limited, trusted appliance repair options, this is a huge selling feature. Do not go anywhere else. For anyone in need of quality appliances with service you can trust, this is the place to go. Support local, support family-owned, and experience the difference. Five stars, every time!

Cleveland service was pleasant and made me feel like family. The prices are reasonable. I need for…read moreyou all to stop by.

Something extremely ironic about sitting in the corner of a store while the staff refuses to come…read morewithin 20 ft of us while listening to music about loving one another and treating each other with respect. All because of an assumed threat based on nothing but our appearance. Some next level progress going on here.

I was on vacation and looked up this company's website online after driving back from DC one day…read moreafter seeing their name alongside Route 7. I checked it out and found they had a really good price for a closeout bluetooth speaker so I stopped by to check it out. I was greeted by John who located the product, confirmed the price, and wrote up the purchase invoice. Other staff in the store were friendly as well. This store reminds me a lot of McMahan's Furniture, another family-run chain in California that has long since closed but when I was in the market for new bedroom furniture, gave me my first opportunity to earn store credit.

Received my furniture today by Schewels delivery. They were helpful and courteous. I even noticed a…read morevery small defect and received a reimbursement. Thank so much for great customer service!

I stand By my Precios…read morereview. But I love that they are open on Monday!! Love the promenade in Winchester! Cool shops and restaurants!

Blue Peacock is a nice place to look at vintage goods and historical items, but not a great place…read moreto buy. Their prices are significantly higher than those of any antique shop I've been to in the area. I'm a numismatist and while their currency selection is robust, the prices are a lot more than I'd pay. I understand that rent is due and that they have many rare items, but better value could be found elsewhere.