We had a water heater flood take out our entire townhouse 1st floor, including the stairs to the…read moreliving area. The job that Abe and his people did turned out beautifully! Abe is fantastic to work with. He answered all my questions, brought multiple samples, was great with my family (even the crazy dog). He truly understood what I needed the products to do and what I was looking for in overall style. Most important, he worked with the insurance company so I didn't have to deal with them too much. I was a little nervous about that but I came to trust him completely. The crew that actually laid the floor did a very good job and cleaned up completely afterward. I have had other jobs done and often the mess left is a pain. Not so with these folks. I really appreciated that. I am so impressed that I have already asked Abe to do the stairway to our 3rd level and, he doesn't know yet, but am going to as about an area of our kitchen/dining-room next! THANKS, Abe and the whole crew at Flooring America!

Flooring America Winchester could improve by honoring public statements about the quality of their…read moreproducts and services and vows to make things right. They don't tell you that they will delay returning calls about warranty concerns for two weeks, be nice to your face when you go in to talk with them and schedule the warranty work. The "contractor" showed up, barely spoke to us, and then gave us an Estimate for over $600 to replace the waterproof flooring that wasn't waterproof. Not to mention...the contractors took all the extra flooring when they did the original installation, so of course we have to pay them for the extra box when we only need a few pieces. They sent us an email later to tell us that the floor was damaged by dog pee so it won't be covered by the warranty. We asked for the insurance company number for the warranty and the insurance company will not accept a direct claim from a consumer. An over $6k investment in my home is now ruined in less than a year by misrepresentations (i.e. pet proof and waterproof) faulty installation, refusal to honor warranty, and customer grief instead of customer service. We wish we had done this ourselves...less headache.

Finding a high quality refinisher in Winchester is a challenge. Either they use only old school…read moretechniques (polyurethane only), have a terrible work ethic (no show to provide estimates, no return calls, or won't remove baseboards, etc.), or treating your wife like she's a second-class citizen. I had nearly given up. Enter Only Floors. Rafael Flores and his awesome team have been amazing to work with. They guys he uses have extreme attention to detail. Our house has original red oak that had been stained a dark walnut--a look that looks great on walnut and select other wood varieties, but it never really looks good on oak. Plus, the previous owners had renters in it that had dogs with velociraptor-like paws that scratched the Alpo out of many areas in the house. We wanted to go natural/clear. Rafael came to our house and provided the best price that included moving larger pieces of furniture, removing all baseboards, installing new pre-primed, sanding down, and installing new flooring in a few areas where we reconfigured a doorway and wall (and thus it was missing any flooring). I wanted to see some of his work so he confirmed with another homeowner if my wife and I could swing by. We did and saw the work his crew was doing and had no doubt we were making the right choice. Selecting a flooring refinisher can be a make or break it decision. You have to get it right or you will pay. We have learned a few lessons from another house where we had floors done twice--because the first "2nd generation flooring specialist" screwed up our floors and it had to be redone by another company. This is what I learned during that experience. First, many homeowners don't know what to look for in a flooring company when it comes to final product. If you just glance into a newly completed room, you may think it looks great. But slow down, get on the ground and run your hand across the newly redone floors. Do you feel gritty like bumps (this most likely is from them not vacuuming/dusting really well before laying each coat)? Do you see dog or human hair or other dust bunnies embedded in the clear coat (again, more lack of prep work)? Is the entire house coated in a layer of dust from the sanding (do they hang plastic and tape down to keep the mess to a minimum)? Do they remove the baseboards to do it right or do they leave them in place and figure it's not that big of a deal (if not they are lazy and lack attention to detail)? Do they hand sand and do a good job between stair spindles and railings? Many of these things you should look into with proven work. Only Floors passed all these tests for me. Another thing I've come to appreciate is water-based finishes. Scour the internet and you will read many conflicting things about polyurethane vs. water-based finishes. What you'll read is usually influenced by two things: 1) what that product vendor/trade association sells 2) what the local company is comfortable using and has experience with. It's hard to find objective information. My experience is that I could not find anyone in greater Winchester that knew what they were and had to talk to companies in Leesburg/Ashburn before I found some that offered them. One from Leesburg with many great reviews came out to bid and made a comment that "Winchester flooring people are about a decade behind in finish technology" and at first I found that to be a bit of a slight. It turns out, he was right and I was later told flat out misinformation from several in-town companies. Established in 1752, yet there is much to be learned here about this topic. Here is why I love water based product: first, your house can be lived in while it's being applied. There are fumes, but they are low-VOC and within hours dissipate and can be walked on in a matter of hours. They have also proven to be incredibly durable where water is concerned. For instance, during an out of town trip our fridge opened and a grape juice spilled over the wood floors and eventually evaporated. On seeing this, I thought...here we go, this will cost thousands to refinish!?! And I wiped it up, with no stain or bleed into the seams. How on earth is that possible? Water finish. It's provides a harder top finish and is heavily favored now in commercial applications. My house is like a commercial for what will go wrong with several kids so this is why I love this stuff. You probably figured by now that Rafael offers this, the only one I found locally... The end result is a beautiful floor that always gets comments. It was fixed of all dents, dings, scratches, and he actually found massive water damage from a toilet overflow that rotted the wood but you couldn't see it when it was stained dark brown--he advised us he could fix it and replaced several planks. And the areas that he installed new, he somehow blended it with new wood and you cannot tell there was ever a wall there. Highly recommend Only Floors! Thanks again Rafael and team, you guys are awesome! :)

Excellent job on a difficult project. Courteous and professional, with a great outcome. I highly…read morerecommend Only Floors.

They take great care of my clients when I send them in. Tasha in the Caninet Design Center is…read moregreat to work with.

Attentive, timely and extremely meticulous with their work. We moved an island during a kitchen…read moreremodel leaving areas of flooring that needed filling in. To make matters more difficult...we had limited pieces of flooring leftover from the original and our flooring was discontinued. Mike's team brought their A-game to our house that day! We are beyond pleased with the work they did and they are now our "go-to" company for any flooring needs.

I met with Mike, the owner to do a multi-floor real wood flooring project. Removing the carpet in…read moresome areas in the middle of wood flooring and replace it with real oak and finally staining it. After a couple of discussions, the project was finalized and just ended last week. Mike and his team, one for laying the wood down and the other for sanding and staining were great. Attentive, detail oriented and on time on the start and the finish. We did a design to ensure the new part is a bit darker to create the contrast, and they did a great job. I'd highly recommend Mike and his team.

Thanks Ross, for the very good looking new carpet and great installation job!…read moreWe appreciate having a long-standing business like yours here in Winchester.

Great service. Prices are so reasonable and they install in days…read more Couldn't be happier!

Roy the owner just finished installing a new kitchen floor. He removed carpet on the upstairs steps…read moreand in 3 bedrooms. We did LVT on the steps and master bedroom and new carpet in the other 2 rooms. Roy has 1 helper. I cant say enough about the fantastic job he did. He showed up everyday. Never took a lunch. And his work is above and beyond. This Man is highly recommended. He kept things clean. I am so happy I went with him. If you want a quality job, Great prices and someone who cares have Roy do the job.

Roy is wonderful. Did several projects for us including 2 stairwells. I would give him 5 stars…read more Professional, courteous, very friendly and willing to provide advice which is spot on because he hears what you say. I would use him for anything flooring. Just live him!

We recently purchased a small shed to be built on site from Valley Structures. We were very…read morepleased with the staff, the product, and the installers. Great people to deal with and everything went smoothly. The installers, Trenton and Adam, were exceptional, very courteous, efficient. Would highly recommend.

I had my first experience with Valley structures yesterday. I decided I wanted a shed or structure…read moreof some sort at the back end of my driveway. I looked online at, www.valleystructures.com and found one that I really liked. I picked my daughter up and drove to Valley Structures around noon on Friday. Upon arriving, Samantha greeted us and was delightful. She gladly took us to the lot and showed us the building that we were interested in. She answered all of our questions, and before you knew it we were back inside and I was making a purchase. I really wanted to get it delivered Friday or Saturday and not have to wait till Monday. Even though Justin would have preferred to wait till Monday and have some help, he agreed to load it on the trailer and bring it to me right away. Within a couple of hours I had my beautiful 10' x 10' Carriage House! I was so amazed at how well Justin worked the fancy hydraulic trailer that they had to maneuver that Carriage House around, and how he, by himself, maneuvered it around on the trailer to get it in the right position. Once he got it down onto the ground, he was so knowledgeable about all the equipment that he had with him, that he was able to push it here and there and get it in the right position. He made sure it was level and straight with my house. He had to shim it to level it, but within a couple hours after I purchased it, he was finished and gone, and I was smiling! If you're looking for any kind of a shed or structure for your property, I highly recommend Valley Structures In White Post. Virginia! I guarantee you that Samantha and Justin will take really good care of you and make sure that you are happy with every step of the process! It is raining today but once it stops I will take pictures and add so you can see this beautiful building on my property.

Everyone here is super helpful. We Initially got a Lowe's 5% discount card for our new home…read moreconstruction, however most of the materials we have gotten have been from 84 lumber as Lowe's doesn't have what we need most times. One of the guys at 84 lumber has even went out of his way to get samples and send them to me through the mail! They are also all very knowledgeable. My only wish is that they accepted credit card payment from regular buyers. As we need materials and some need to go on credit for the time being, we are unable to make larger purchases there and have to go elsewhere. Also, the reason we like to use our credit card for those purchases is for the the points. For that reason we have made some larger purchases at places like Home Depot and elsewhere for materials. If 84lumber in front royal would accept credit cards for payment on larger items, I'd give them a 5 star review.