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    Boyd's Custom Improvements

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

    Services - Boyd's Custom Improvements

    Siding installation

    Siding repair

    Siding replacement

    Boyd's Custom Improvements Photos

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    5 years ago

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    Gregory's Roofing Of Winchester

    Gregory's Roofing Of Winchester

    (8 reviews)

    The contractors at Gregory's were responsive, explained what was wrong with my roof, and what they…read moreproposed to do to make it right. Their estimate was reasonable, and they used quality materials for which they are certified installers. Their workers were early to the job site, efficient, and tidy. My roof looks wonderful! The gutter system, due to be reinstalled in a few days, will complete this job. Despite the 2021 worker shortages and the material delays and costs that so many companies are struggling with, Gregory's did not overpromise, yet they achieved what they said they would do. I would hire them again with 100% confidence.

    After two months of interviewing and acquiring opinions from 12 contractors and an adjuster, we…read morefinally settled with Gregory. They were not only upfront and honest with their time-table, abilities and recommendations; they were also very open to use a product they typically don't use. Communication was very clear and an understanding of the booked schedule they had was taken into consideration. We were provided a time frame of several months out. We placed our order and followed up with their team only three times; once to determine if we were still on schedule, once to confirm if all product was received and once to confirm installation date. We did not have any rush for this and gave them breathing room to do what they needed to do to prepare. We were fully aware that it would be a few months before installation, which for the job and their schedule, was a very reasonable expectation. The work was scheduled to be completed within one day, but unfortunately things happen; the truck transporting our product blew a tire and was delayed by several hours. Within that time Gregory's crew prepped our roof and kept me constantly up to date with projections. The job wound-up being a two day job, but since there was rain in the forecast for the next day, completion would not be until the following day. This concerned us, as no homeowner really wants a tarped roof to be exposed to the elements regardless of its integrity. We woke early the next morning surprised to find Gregory's crew jumping back into it. Crew member Johnny informed me that he could not sleep knowing the job was not done, and since the storm was not expected to hit until around 11AM, they moved swiftly to finish. End product looks amazing. We are extremely satisfied with their performance. Great guys to talk to, very friendly with good stories who demonstrate personal conviction in their work. Our recommendation: Relax, roofers during this time are very busy, manage your expectation for installation in a reasonable manner, rather than pushing excessively for unnecessary confrontation. The quality and value is there.

    Boyd's Custom Improvements - roofing - Updated May 2026

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