1. The Floor Shop

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Winchester, VA

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The Floor Shop

3.5 (20 reviews)
Closed • 9:00 am - 5:00 pm

Services - The Floor Shop

Carpet binding

Carpet installation

Carpet removal

The Floor Shop Photos

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3 months ago

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11 months ago

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6 months ago

Professional, prompt work, very, very happy with the quality. This is the best flooring company we've ever dealt with.

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1 year ago

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11 months ago

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2 years ago

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9 months ago

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3 years ago

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2 years ago

Came on the scheduled day, on time, beautiful installation and cleaned up the construction mess. Polite, too!

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3 years ago

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3 years ago

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8 years ago

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8 years ago

Business owner information

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Dee Dee R.

Thank you for your kind words. We appreciate your business.

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6 years ago

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9 years ago

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Dee Dee R.

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14 years ago

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Dee Dee R.

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7 years ago

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Dee Dee R.

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11 years ago

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11 years ago

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11 years ago

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Dee Dee R.

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Review Highlights - The Floor Shop

“Dee Dee and Greg once again gave us excellent advice and we look forward to seeing the result of that project.”

Mentioned in 3 reviews

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Only Floors

Only Floors

(14 reviews)

Finding a high quality refinisher in Winchester is a challenge. Either they use only old school…read moretechniques (polyurethane only), have a terrible work ethic (no show to provide estimates, no return calls, or won't remove baseboards, etc.), or treating your wife like she's a second-class citizen. I had nearly given up. Enter Only Floors. Rafael Flores and his awesome team have been amazing to work with. They guys he uses have extreme attention to detail. Our house has original red oak that had been stained a dark walnut--a look that looks great on walnut and select other wood varieties, but it never really looks good on oak. Plus, the previous owners had renters in it that had dogs with velociraptor-like paws that scratched the Alpo out of many areas in the house. We wanted to go natural/clear. Rafael came to our house and provided the best price that included moving larger pieces of furniture, removing all baseboards, installing new pre-primed, sanding down, and installing new flooring in a few areas where we reconfigured a doorway and wall (and thus it was missing any flooring). I wanted to see some of his work so he confirmed with another homeowner if my wife and I could swing by. We did and saw the work his crew was doing and had no doubt we were making the right choice. Selecting a flooring refinisher can be a make or break it decision. You have to get it right or you will pay. We have learned a few lessons from another house where we had floors done twice--because the first "2nd generation flooring specialist" screwed up our floors and it had to be redone by another company. This is what I learned during that experience. First, many homeowners don't know what to look for in a flooring company when it comes to final product. If you just glance into a newly completed room, you may think it looks great. But slow down, get on the ground and run your hand across the newly redone floors. Do you feel gritty like bumps (this most likely is from them not vacuuming/dusting really well before laying each coat)? Do you see dog or human hair or other dust bunnies embedded in the clear coat (again, more lack of prep work)? Is the entire house coated in a layer of dust from the sanding (do they hang plastic and tape down to keep the mess to a minimum)? Do they remove the baseboards to do it right or do they leave them in place and figure it's not that big of a deal (if not they are lazy and lack attention to detail)? Do they hand sand and do a good job between stair spindles and railings? Many of these things you should look into with proven work. Only Floors passed all these tests for me. Another thing I've come to appreciate is water-based finishes. Scour the internet and you will read many conflicting things about polyurethane vs. water-based finishes. What you'll read is usually influenced by two things: 1) what that product vendor/trade association sells 2) what the local company is comfortable using and has experience with. It's hard to find objective information. My experience is that I could not find anyone in greater Winchester that knew what they were and had to talk to companies in Leesburg/Ashburn before I found some that offered them. One from Leesburg with many great reviews came out to bid and made a comment that "Winchester flooring people are about a decade behind in finish technology" and at first I found that to be a bit of a slight. It turns out, he was right and I was later told flat out misinformation from several in-town companies. Established in 1752, yet there is much to be learned here about this topic. Here is why I love water based product: first, your house can be lived in while it's being applied. There are fumes, but they are low-VOC and within hours dissipate and can be walked on in a matter of hours. They have also proven to be incredibly durable where water is concerned. For instance, during an out of town trip our fridge opened and a grape juice spilled over the wood floors and eventually evaporated. On seeing this, I thought...here we go, this will cost thousands to refinish!?! And I wiped it up, with no stain or bleed into the seams. How on earth is that possible? Water finish. It's provides a harder top finish and is heavily favored now in commercial applications. My house is like a commercial for what will go wrong with several kids so this is why I love this stuff. You probably figured by now that Rafael offers this, the only one I found locally... The end result is a beautiful floor that always gets comments. It was fixed of all dents, dings, scratches, and he actually found massive water damage from a toilet overflow that rotted the wood but you couldn't see it when it was stained dark brown--he advised us he could fix it and replaced several planks. And the areas that he installed new, he somehow blended it with new wood and you cannot tell there was ever a wall there. Highly recommend Only Floors! Thanks again Rafael and team, you guys are awesome! :)

Excellent job on a difficult project. Courteous and professional, with a great outcome. I highly…read morerecommend Only Floors.

Floors & More Design Center

Floors & More Design Center

(29 reviews)

A fridge leak led us to redoing our hardwood and tile. After shopping many local stores including…read morethe big box stores, Floors and More was a clear winner, not only in price, but also selection and knowledgeable employees. Both Akbar and Corkey were great to work with, gave us space to make decisions, and knew their product when questions had to be asked. We had two teams do work in our house. One for the tile and one for the hardwood. Both were exceptional. The tile work is amazing, I am really impressed with the care taken in the placing of each tile. Similarly impressive is the hardwood. Several areas transition seamlessly, including with the new tile. Both teams were professional, on time, and all the work done in a very timely manner. Making a decision of whom to choose to do a major renovation to your house is a big choice, I wouldn't hesitate to recommend Floors and More to anyone. Daniel S.

I used to be a great fan of Floors and More some 12 years ago. Their sales person Akbar was…read morefantastic. We recently moved to new home and found that Akbar has retired but Kamran (senior management) was going to come out and give us an estimate. We needed a backsplash, some minor kitchen remodeling, new carpets, and a potential larger renovation to our living room built-ins. He gave us a verbal estimate of the backsplash and said he'd get back to us very soon on the other estimates. We never heard from him again. We had to call him to get updates and he then told us that their tile installer couldn't be found and they couldn't install - and oh btw the new price was higher than what he quoted us verbally (higher than anyone else who gave us an estimate). No estimate for carpets or the other work ever came. He wasted so much of our time waiting. They honestly don't care anything about their customers like they used to. At least it feels like that.

Tony Romero's Floors

Tony Romero's Floors

(4 reviews)

Orlando is the owner, he quoted a fair price to sand and re-stain our wood floors. He and his crew…read morewere very professional and capable. I liked that the owner was personally present much of the time. I talked to a few of his crew and it is obvious that they have a good bit of experience working with wood floors. We are very happy with the finished product. These next comments don't relate to Tony's Floors... but you might find them helpful. We were not prepared for the smell. In retrospect, I wish we had booked a hotel room for about four nights. The house was a mess with sawdust everywhere. Orlando did a good job of taping up plastic and wrapping chandeliers and lights, but over time, some of that tape gave away and opened up. Then the smell of the stain and polyurethane is overwhelming. We stayed in our room, put towels under the door and opened with windows... but not pleasant. Then be prepared, you cannot walk on floors for several days. We were able to build a bridge using a ladder and a 2 x 12 board, but we got lucky. So prepare ahead of time, take everything you will need and book a hotel room. Finally, be ready to clean even after Orlando and crew complete their clean. They did a good job, but no way to easily remove the dust in every area. It's the reality. At the end, our floors look great and it was worth it, but it's not a simple, easy project.

Orlando and his team just finished refinishing the oak floors in our home. They have done an…read moreabsolutely meticulous job from start to finish, repairing damage to the point that it's not visible at all. The flooring, which is likely as old as our 1970 house, looks brand new. Beautiful craftsmanship, reasonable and reliable, I would not hesitate to recommend Tony Romero's Floors to anyone looking to install or repair/refinish wood floors.

Flooring America

Flooring America

(14 reviews)

We had a water heater flood take out our entire townhouse 1st floor, including the stairs to the…read moreliving area. The job that Abe and his people did turned out beautifully! Abe is fantastic to work with. He answered all my questions, brought multiple samples, was great with my family (even the crazy dog). He truly understood what I needed the products to do and what I was looking for in overall style. Most important, he worked with the insurance company so I didn't have to deal with them too much. I was a little nervous about that but I came to trust him completely. The crew that actually laid the floor did a very good job and cleaned up completely afterward. I have had other jobs done and often the mess left is a pain. Not so with these folks. I really appreciated that. I am so impressed that I have already asked Abe to do the stairway to our 3rd level and, he doesn't know yet, but am going to as about an area of our kitchen/dining-room next! THANKS, Abe and the whole crew at Flooring America!

Flooring America Winchester could improve by honoring public statements about the quality of their…read moreproducts and services and vows to make things right. They don't tell you that they will delay returning calls about warranty concerns for two weeks, be nice to your face when you go in to talk with them and schedule the warranty work. The "contractor" showed up, barely spoke to us, and then gave us an Estimate for over $600 to replace the waterproof flooring that wasn't waterproof. Not to mention...the contractors took all the extra flooring when they did the original installation, so of course we have to pay them for the extra box when we only need a few pieces. They sent us an email later to tell us that the floor was damaged by dog pee so it won't be covered by the warranty. We asked for the insurance company number for the warranty and the insurance company will not accept a direct claim from a consumer. An over $6k investment in my home is now ruined in less than a year by misrepresentations (i.e. pet proof and waterproof) faulty installation, refusal to honor warranty, and customer grief instead of customer service. We wish we had done this ourselves...less headache.

The Floor Shop - carpeting - Updated October 2026

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