Excellent job on a difficult project. Courteous and professional, with a great outcome. I highly recommend Only Floors.

We replaced flooring in most of our house. Raphael and his team managed to move everything, put it back and work around our 4 dogs. They made great suggestions. They were always on time and so easy to work with. I would recommend them 100%. read more

They did my master bedroom in hardwood to match the wood in the rest of the house. They did a great job, cleanup thoroughly when finished, highly recommended. read more

We have used Only Floors exclusively in our home for many years. Each time they have exceeded our expectation. Rafael has a keen eye for detail and great creative ideas. We have had them do tile, backsplash in the kitchen, wood floors both new and refinishing and carpet. The selections are many. Quality work and decent pricing every time. read more

Had my entire homes oak floors re-finished this past summer. Finished product is nice, but they were not easy to work with. Made my reservation for the job in March 2019 with a specific starting week in July 2019. The days leading up to the start date, I did not hear from them. Morning of when the job was supposed to start, they were nowhere to be found. It turned out they had double booked that day (after I had already reserved the time) and came the day following. Wouldn't be a big deal if it didn't mean moving all furniture and essentially moving out of our house. I did feel like they tried to make it right, and the work is solid... but the communication was bad. I'd recommend looking elsewhere. read more

Prompt, courteous and friendly service. Quality product selection. We partnered with Only Floors on a backsplash project and would call on them again in the future. Thank you Rafael and Team! read more

Only Floors - Flooring Near Me - Winchester, Virginia

We recently replaced the old carpeting with vinyl plank flooring in two bedrooms in a house we have purchased, and had a short timeline to get it ready for my sister to move into. I shopped Lowe's, Home Depot and several flooring stores in the Valley and in NoVA, including both locations of Only Floors. I and was impressed with the helpful staff, especially Brandon and Delina. Then I met Raphael and found him to be extremely helpful and knowledgeable, far above anyone else I'd been talking to. He took the time to listen to me and to my sister, explain the products I was looking at, expanded the search to help me find the best color match for the desired quality of product and most importantly, explained the steps of installation and how he would overcome structural challenges in the surface to ensure we got the best results. The installation went perfectly and the floors of both rooms look wonderful. He never over-promised as some contractors do, but our installation hit all the marks and came off without a hitch. Great price, too!! read more

Finding a high quality refinisher in Winchester is a challenge. Either they use only old school techniques (polyurethane only), have a terrible work ethic (no show to provide estimates, no return calls, or won't remove baseboards, etc.), or treating your wife like she's a second-class citizen. I had nearly given up. Enter Only Floors. Rafael Flores and his awesome team have been amazing to work with. They guys he uses have extreme attention to detail. Our house has original red oak that had been stained a dark walnut--a look that looks great on walnut and select other wood varieties, but it never really looks good on oak. Plus, the previous owners had renters in it that had dogs with velociraptor-like paws that scratched the Alpo out of many areas in the house. We wanted to go natural/clear. Rafael came to our house and provided the best price that included moving larger pieces of furniture, removing all baseboards, installing new pre-primed, sanding down, and installing new flooring in a few areas where we reconfigured a doorway and wall (and thus it was missing any flooring). I wanted to see some of his work so he confirmed with another homeowner if my wife and I could swing by. We did and saw the work his crew was doing and had no doubt we were making the right choice. Selecting a flooring refinisher can be a make or break it decision. You have to get it right or you will pay. We have learned a few lessons from another house where we had floors done twice--because the first "2nd generation flooring specialist" screwed up our floors and it had to be redone by another company. This is what I learned during that experience. First, many homeowners don't know what to look for in a flooring company when it comes to final product. If you just glance into a newly completed room, you may think it looks great. But slow down, get on the ground and run your hand across the newly redone floors. Do you feel gritty like bumps (this most likely is from them not vacuuming/dusting really well before laying each coat)? Do you see dog or human hair or other dust bunnies embedded in the clear coat (again, more lack of prep work)? Is the entire house coated in a layer of dust from the sanding (do they hang plastic and tape down to keep the mess to a minimum)? Do they remove the baseboards to do it right or do they leave them in place and figure it's not that big of a deal (if not they are lazy and lack attention to detail)? Do they hand sand and do a good job between stair spindles and railings? Many of these things you should look into with proven work. Only Floors passed all these tests for me. Another thing I've come to appreciate is water-based finishes. Scour the internet and you will read many conflicting things about polyurethane vs. water-based finishes. What you'll read is usually influenced by two things: 1) what that product vendor/trade association sells 2) what the local company is comfortable using and has experience with. It's hard to find objective information. My experience is that I could not find anyone in greater Winchester that knew what they were and had to talk to companies in Leesburg/Ashburn before I found some that offered them. One from Leesburg with many great reviews came out to bid and made a comment that "Winchester flooring people are about a decade behind in finish technology" and at first I found that to be a bit of a slight. It turns out, he was right and I was later told flat out misinformation from several in-town companies. Established in 1752, yet there is much to be learned here about this topic. Here is why I love water based product: first, your house can be lived in while it's being applied. There are fumes, but they are low-VOC and within hours dissipate and can be walked on in a matter of hours. They have also proven to be incredibly durable where water is concerned. For instance, during an out of town trip our fridge opened and a grape juice spilled over the wood floors and eventually evaporated. On seeing this, I thought...here we go, this will cost thousands to refinish!?! And I wiped it up, with no stain or bleed into the seams. How on earth is that possible? Water finish. It's provides a harder top finish and is heavily favored now in commercial applications. My house is like a commercial for what will go wrong with several kids so this is why I love this stuff. You probably figured by now that Rafael offers this, the only one I found locally... The end result is a beautiful floor that always gets comments. It was fixed of all dents, dings, scratches, and he actually found massive water damage from a toilet overflow that rotted the wood but you couldn't see it when it was stained dark brown--he advised us he could fix it and replaced several planks. And the areas that he installed new, he somehow blended it with new wood and you cannot tell there was ever a wall there. Highly recommend Only Floors! Thanks again Rafael and team, you guys are awesome! :) read more

Thank you Rafael and team for the extension of my 4 year old hardwood floors into the family room! Having spent numerous weeks and "trying" to talk to other installers who would come by to measure but never give me an estimate....or better yet stand me up completely more than once, I contacted Only Floors. Workmanship was spot on...everyone in the company was respectful and professional. Crew showed up on time and when they left, you could not even tell they had been here. With the exception of some beautiful floors :) I have some other projects and do believe I have met my contractor of choice!!!! read more

What a horrible and deplorable experience. Hired Rafael and his crew to lay an entire first floor in straight cut porcelain. He told us that the floor would level and without issue. WHAT A CON-ARTIST LIE! The floor was so uneven that the edges and corners were sticking up and I had to get the guys on site to redo about 35% of the work because it was so poorly done. Transitions between rooms were piss poor, and uneven and after third attempt they couldn't even get their work right. Not to mention the poor work, but Rafael, Only Floor, didn't even bother to finish up installing the floor heating thermostats or repair any of the crappy work. My front door will not even open because the tile work is like a wave through out the whole floor... a waste of 10k. We had to even fire him from doing our hardwood because of the CRAP WORK.!! Not once did Rafael even bother to come down and check on the work after numerous complaints and pictures. We are in process of filing a complaint with DPOR, the BBB and the State contractors license board. After we get the floor repaired, well most likely have to take him to court because of the damage he and his company caused. They company should change their name from Only Floors to ONLY FAIL! AVOID AND BEWARE read more

Raphael and his installation crew are the best. I have used their services twice and would never consider using another company. Several years ago, they replaced my kitchen, hall and bathroom flooring. The tile job wasn't good, it was PERFECT. I could not be happier. Everyone who enters my home compliments the flooring. When I decided to have all my upstairs carpet removed and new flooring put down, I immediately thought of Raphael. Once again, another perfect job. I replaced the carpet with a high end laminate. The installation was perfect and it's so easy to maintain. Only Floors has a large selection of flooring and tiles. They are always on time, very professional and have always completed the jobs in a timely fashion. If the subject comes up regarding flooring, I always recommend Only Floors. I recommended Only Floors to my next door neighbor and he had his entire home re-carpeted. He too is 100% satisfied. Dottie R. read more

paid them to repair and finish floors in my home , shown issue areas and after paid in full found holes still in floor, told to repair floor myself and hung up on me read more

This place is fantastic for all flooring. They also refinish wood floors. So far, I have hired them to refinish flooring, install new wood flooring and do tile work in my master bath. Prices are very reasonable and the work is neat an efficient. These guys have a very keen attention to detail. read more

Highly recommend Only Floors. We had carpet removed from two levels of our home and replaced with hardwood. The attention to detail was fantastic and there was care shown in the moving and rearranging of furniture to accomplish a big job. We've also had a botched tile job in a large steam shower repaired and improved by Only Floors along with other jobs through the years. Never a problem, always professional and attentive! That's why I was shocked to read the review by DT. Sadly, there are many who live beyond their means, and it appears DT is one of them, who, after allowing Only Floors to FINISH his large job in his large home, one that Only Floors crew worked in poor conditions with no heat in the middle of winter to accomplish, has decided, he won't pay for the outstanding completed job. Please, before you consider DT's review, go to Only Floors and see the video and photos of the completed project he rants about. I did, and it's outstanding! Only Floors deserves to be paid. DT should be ashamed of his tirade, dishonesty and out right stealing from Only Floors. read more