I originally wanted the carpet at my rental home to be deep cleaned. However, they informed me that…read morebased on the condition of the carpet, I would not get the results that I wanted. So, I ended up getting new carpet installed instead. The price and quality were superb. I appreciate how honest and upfront they were regarding my initial request and didn't just provide me something that would have been unsatisfactory. Definitely plan on using them again at my personal residence. One of the great companies out there.

I needed my carpets cleaned before moving out of my townhouse, and this company made the whole…read moreprocess so easy. Their pricing was great compared to other quotes I received, and the owner was very friendly. When he arrived, he did a quick walkthrough and got to work right away. The cleaning was quick and efficient, and I'm extremely happy with how the carpets turned out. Great service!

Quick response time when we requested a quote for flooring. They offered good quality at a fair…read moreprice. We didn't go with them because we changed the house we were buying and didn't need LVP anymore (house already had it) but the quote was really good and the quality looked excellent. We will call when we finish the basement.

Was shopping to have my entire first floor of flooring replaced. I wanted vinyl plank. Got a few…read morebids...Empire was nuts and while Lowes was the cheapest. I decided to go with C & R....what a great decision. Let me pick my day....the workers showed up on time. They were beyond courteous. I had almost 1000 sf of flooring to be ripped out. They started at 930 and were completely done by 4. They even took a lunch. I would so recommend this company. They were amazing.

Roy the owner just finished installing a new kitchen floor. He removed carpet on the upstairs steps…read moreand in 3 bedrooms. We did LVT on the steps and master bedroom and new carpet in the other 2 rooms. Roy has 1 helper. I cant say enough about the fantastic job he did. He showed up everyday. Never took a lunch. And his work is above and beyond. This Man is highly recommended. He kept things clean. I am so happy I went with him. If you want a quality job, Great prices and someone who cares have Roy do the job.

Roy is wonderful. Did several projects for us including 2 stairwells. I would give him 5 stars…read more Professional, courteous, very friendly and willing to provide advice which is spot on because he hears what you say. I would use him for anything flooring. Just live him!

This place did not disappoint! I have used them twice. Once just to order LVP because this other…read moreplace could not get it in until February and they got it in a couple of weeks. The second time, I just had them pull up my carpet and put down hardwood for my basement stairs and LVP for the landing. The stairs do not look like hardwood (it is hardwood; stained to match LVP); they match the LVP perfectly! From the customer service and the entire process, they deserve 10 stars! And their pricing is reasonable, and not based on where you live. I highly recommend them! They will be my go to for any type of flooring from now on!

Very good customer service. They did good job as they promise. Good job keep it up. Can't wait to…read morework with them on another project.

Tony makes miracles. Contacted him Sunday, he measured the rooms Tuesday, and made it happen…read moreWednesday morning! Highly recommended!

Tony and his team did an excellent job on installing the flooring in my home. Tony provided many…read moreoptions and gave a very good price on installation. He was easy to reach and work through issues. He worked with me on scheduling as I had unforeseen scheduling conflicts in a very professional way. His installers were prompt and completed installation on time as agreed upon. I 100% recommend this company.

I couldn't find an area rug that met my needs and they helped me choose a carpet that they then cut…read moreto my specifications. It arrived today and I'm very happy with it.

Dealing with Carpet Plus was the best home improvement experience ever. We experienced nothing but…read morecourteous professionalism from the moment we entered the showroom until the installers walked out the door.

We had flooring installed in our basement a few months back. I waited to review so that I could…read morelive for a bit with the work and the product. The customer service was amazing. The flooring is perfect and has settled in beautifully. I am very satisfied with the experience.

Floors2Day was great! Provided a detailed estimate quickly. Good communication. Work was…read moreoutstanding. Highly recommended. Also works with a financing company if you need.

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

Great flooring company! We have used them several times and they never disappoint…read more The technicians are miracle workers, after my dog ate the carpet in an apt they were able to find a march and repair saved me from having to pay to re carpet the place. New house new carpet all over - loved it. Basement flooded need new carpet again we went in and had new carpet in less than a week!

I contracted Loudoun Valley Floors for a stair refinishing project, which included installing new…read morestair treads, risers, and staining as part of a larger flooring job. **In reply to the business: You company's years in business doesn't have anything to do with the multiple 2025 reviews for your crew's current poor quality/issues with staining. I would recommend potential customers look at other recent Yelp 1 star reviews for Loudoun Valley Floor's current quality standards for staining. And thank you for confirming that after a year, your most recent attempt at staining options, that your company has not been able to find a correct stain method to come even close to our LVT that was also purchased from your showroom at the same time.** ** Issues are still unresolved after about a year and Matthew Ange an owner who never contacted me to resolve this mess has placed a mechanics lien on the house. ** The initial staining attempt on the new stair treads produced an uneven greenish tone. After I provided photos of the issue, my concerns were initially dismissed as incorrect. It was only after further insistence that they arranged an in-person inspection. The crew that showed up agreed that stairs needed to be redone. In an attempt to correct the staining, the stair treads were sanded down and treated with a bleaching process. However, this resulted in a purple undertone. Based on my research after the poorly done "correction", I found out that the green and purple tones in red oak staining are often due to unprofessional work. These issues arise from improper handling of the wood's high tannin content, which can cause color blotches if not addressed through proper preparation or sealing techniques. Tannin pull, where tannins leach unevenly, is a known problem that professionals should anticipate and prevent, especially in oaks, leading to reported discolorations in green or purple. Following the purple toned wood stairs and landings outcome, new stain samples were provided for my selection, but they were dropped off almost a month after promised. These samples were applied only to unstained and unbleached wood, which does not accurately represent the potential outcome on my purple-toned wood. Due to this mismatch, I have been unable (but pressured) to select a stain or authorize further work as the final color cannot be reliably predicted. I have withheld permission for another staining attempt to avoid a scenario where the work is deemed "complete" despite unsatisfactory results, potentially obligating me to pay. In addition to the stain color, the application process was sloppy, leading to splatters and damage that extends beyond the scope of simple touch-up painting as outlined in the contract. Remediation would involve at a minimum sanding and applying multiple coats of paint to cover the stains as well as complete molding replacement in some sections. In certain areas, molding was rebuilt using filler, resulting in a substandard finish that requires complete replacement rather than minor repairs. Additionally I had selected "shoe molding" from the two available white samples at the sales desk during the contract signing. I specifically chose the shoe molding sample over the quarter round sample that was also presented. Despite this clear selection and it being line itemed in the contract as shoe molding, they instead installed quarter round molding. When confronted, they claimed that shoe molding and quarter round were the same thing, even though the samples I reviewed were distinctly different and I had explicitly picked shoe molding. Their initial resolution offered was a discount, but this did not address my preference and contract for shoe molding. Subsequently, they finally proposed replacing the quarter round with shoe molding, but this would require me to pay additional costs even though the contract states shoe molding. "We can install new ¾" X ¾" White Scotia shoe molding (still needs to painted) 600 lf @ $1.95 for a total of $1170.00." As far as follow-ups with the company, I have had to deal with no shows, late arrivals, and unexpected visits, which has shown their lack of concern or value for my time. I have asked multiple times for both parties to mutually agree to walk away from the project so that I could hire another company to complete the job, but they have refused. As a result of these unresolved disputes and my refusal to accept the proposed resolutions, one of the owners of Loudoun Valley Floors (Matthew Ange) who has never contacted me about this mess, has filed a mechanics lien on the property for the unpaid balance on unfinished work.

Hard to believe this place is still in business if my experience is typical.. Trying to get quotes…read morefor hardwood floor refinish - went on their website and requested quote - no reply.. Next day called store and left message - no reply.. next day called and left message second time - asked if they were still in business - following day got a call from someone who's area code was not familiar - said someone would call me. Someone DID call me - rudely asked "what do you want!!" - said someone else would call to schedule appointment (Ain't heard back).. Called Jordans flooring in Martinsburg and had appointment in 23 minutes.. If you call Tripps and get a message saying they are busy helping another customer, just call Jordans cuz you'll never hear back from Tripps!!! Poor business..

Tripp's recently removed some ancient carpet from two rooms on our main floor, replaced it with 3"…read morered oak planks to match our existing hardwood floors, and then refinished everything. It all looks beautiful. Travis and Ethan were punctual, nice, helpful, knew everything, and really did a great job. I'm so pleased that I've now hired Tripp's to remove the old carpet from our basement and redo the whole space in vinyl laminate. Can't wait to see how great it will look and how much it will improve and update our lower level. Kenny was super helpful in educating me about LVPs- great service. Michael is so nice.