very professional, friendly and courteous. They arrived on time and made our move so much easier. read more

Patton's Moving and Storage was sensational. The company took my furniture to California in 5 days. Everything in great shape. Nothing lost. Friendly and supportive staff. This company is the best of the best. read more

Patton's Moving and Storage provided first-class services for my move. They were very personable, hardworking and attentive to my needs. They made moving a breeze! read more

My parents, who are 78 and 76 years old, hired Patton's to move a five bedroom house from Warrenton to their new house in Front Royal, 38 miles away. The original non-binding estimate was $7430. The final price that my father paid them was $24,436. First he had to pay $15,000, which was required of him at the old house on-the-spot, before the trucks would move. Then Patton's refused to unload two of the three trucks at their new house until they paid thousands of dollars more. The extra payment demanded for the release of the second truck was $3,000. My father paid it and got it the following day. The demand for the third truck was $6400. My father was out of money to pay that, so after later signing a promissory note, the third truck was released on May 8, eight days after the move. All of this included an extra $3650 for storage fees and an extra $1300 for loading goods back into the truck for final delivery. Their bed was in one of the trucks that Patton's wouldn't release, so they spent their first night in their new house trying to sleep on chairs. -------- Below are more details, some of which is opinion. To put it concisely, it was a nightmare for them for this to be done to them, and I was concerned about them having a heart attack, and I did what I could, but my father didn't want me to call the company or even the police, because he was afraid they would retaliate, and maybe demand $8,000 for each of the last two trucks. So that communicates some of the feeling of the situation. I called the Sheriff anyway, and called a lawyer, and was told that it came down to a property dispute, and contract law, and since there was no binding contract, they could do nothing. But I learned that there is an agency that deals with moves and protecting citizens--The Federal Motor Carrier Safety Administration. In one of their documents: "Your Rights and Responsibilities When You Move (2013 Update)" it says "Under a non-binding estimate, the mover cannot require you to pay more than 110 percent of the original estimate at the time of delivery...The mover will bill you for any remaining charges after 30 days from delivery...If your mover does not relinquish possession, the mover is holding your shipment hostage in violation of Federal law" (FMCSA doc, p 5-6.) And it says, "If your mover refuses to deliver your shipment unless you pay an amount the mover is not entitled to charge - contact FMCSA immediately at (888) 368-7238" (p 20). I called the number and they couldn't do anything, and nothing was illegal, because no state line was crossed. Which seems ridiculous. Are the laws there to protect state lines, or to protect people? But that's what it is. My conclusion and opinion is that the movers made a big, although honest, mistake on the estimate and it should have been about twice the original. And the original estimate depended on my parents packing basically everything, and my guess is they probably only packed a quarter of it all, and should have asked for more in the quote. Patton's charged about $6700 for packing. Seems very high to me, but, fine. Up to that point there were just mistakes and high costs. Nothing was personal to that point. But the other things made it personal, and made it reflect personally on the people involved. As far as the quote's accuracy, Patton's told me that during the visit for the estimate, my father told them the stuff in the garage (which was completely full) wasn't going. But what he said was the cabinets on one of the walls would not be going; only the stuff in them. On the quote it says "Nothing being moved on right wall of garage." So the quote reflected a slight miscommunication about that wall, but it also proved that the man never said "don't move the garage." I was also told that what happened later wasn't that Patton's wouldn't release the trucks without more payment, it was that my parents said they didn't want the second two trucks unloaded yet. So I asked for comment from my parents and they told me it was ridiculous and that they said nothing of the kind. If we had legal standing to sue, we would, and for accountability, not from revenge or hatred. And if Patton's ever apologized and admitted any wrong to my parents, I might even take all reviews down, even after the stress and lost sleep and the bitter taste this has left with all of us, and the $24k bill on a $7k estimate and the thousands of dollars I gave my parents to help pay for this. But there has been nothing but refusal to take any accountability by them. And, I don't like to say this, but I feel it's my duty to my family: I think the people at Patton's have no honor. They blamed someone else for their mistakes. And they did so mercilessly. "But He was pierced for our transgressions, He was crushed for our iniquities; the punishment that brought us peace was upon Him, and by His stripes we are healed" Isa 53. read more

used Patton's Movers twice- once into storage units and then into home. Tyler and his crew and Devon and his crew were wonderful. I was exhausted with the packing and was still working at it as they arrived and worked with me. Totally appreciate their assistance and care of me and my belongings to the units and then into my new home. read more

Pattons Movers helped my family in one of the most stressful times yet. They moved us and took one to less thing off our plate! They were so professional and handled everything with care! Everyone we dealt with from the person who answered the phone, to the move coordinator, all the way to the movers themselves it was a great experience! If your looking for the next company to move you I highly recommend Patton's Movers. It's a family owned business and you feel that experience which is what sold us! Thanks again for all your hard work and you can bet the next time we move we will definitely be using them again! read more

Patton's provided us with the services we needed to move from Loudoun to Frederick County. We had difficulty finding a new property to relocate to and had to be out of our previous property by a set date and needed a mover that could store our furniture and several of our large garaged power tools until we found a suitable home. We had a lot of large nice furniture that was heavy and required some disassembly before moving along with some older antiques. We planned to pack all the smaller items and the majority of our artwork ourselves, but did ask them to pack some heavier framed glass art and mirrors. Their estimate was based on that premise. We moved out of a one story large ranch and ended up moving into a three story house. We did know where the furniture would need to be placed in the new place, but with a crew of several guys, furniture that looked similar when wrapped for storage and three floors being done at the same time, it was a big job. Everyone worked well together (Taylor's team) and they helped us successfully move items that we were no longer capable of moving ourselves. They had not been able to move our professional sized pool table for us, but they were willing to adjust the bill and we made other arrangements. The ability to handle our Henredon and Bernhardt furniture along with a fire safe and all the power tools that we could not put in other storage units set them apart from other movers. We thought their price was very reasonable for the service provided and everyone we dealt with was very considerate and helpful. They were great about placing items where you wanted them! We knew we had accumulated a lot of small possessions that we needed to go through ourselves because it would cost a lot for any mover to do that. We did it, but it was hard time-consuming work and not everyone can handle that and the stress of house hunting. Moving is very difficult and no two moves are alike, we were glad they were there making it happen to get us safely moved. If we move again, we will use them again and maybe have them move more of the boxes too! And yes, we had downsized-but when you don't move for decades, you forget just how much work is involved. It is a challenging process for both parties, but they worked with us when we came across an unexpected problem and we were glad our realtor had recommended them. Good luck with your move, moving is expensive but having your own things in your new place will help you feel you are at "home" at last. read more

If I could give 0 stars I would. Of the 4 movers I contacted, Pattons Movers was the most expensive but I went with them because they assured me that they would wrap my furniture to prevent damage to my furniture and walls. They did wrap my furniture in the house during the move out but they didnt show the same care when moving into my new house. They unwrapped furniture before bringing it into the house. As a result, furniture was damaged including deep scratches on my $10K China Hutch, desk, bookcases, and curio cabinet. Walls were marred and gouged in the drywall of one bedroom and all along the stairway and hallway. Weatherstripping of front door was gouged. They lost hardware to my bookcases and bedframe. Even though I had offered them baggies to put the hardware in for safe keeping, they declined and lost it anyway. They also overcharged me $585 for an unneeded 2nd truck and "5th man". All of my furniture fit easily in the 1st truck. While they did send $285 as a compromise for being overcharged, they still have not sent me compensation for the damage to my house and the lost hardware 4 months later. I am unsure if they even have insurance even though they claimed to before I signed the contract. I would recommend if anyone hires them to get proof of insurance and also expect to have the price jacked up at least 20% over the original quote/estimate. In hindsight I would have been better off going with one of the less expensive companies and probably had a better experience. read more

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We have used Patton's Movers on multiple occasions; for a full move to new home and also a few times when we just needed a bed or large item relocated. Every single time, we have had a great experience. Reasonably priced, professionalism from start to finish and great follow up. Highly recommend this small business. read more

they are the best! moved me, and moved my daughter!! fantastic, on time, kind!!! Always spoke to me about any problems!

Pattons was hired by our facilities department to pack and move us. There were some issues throughout the process but they have vowed to make this right. For now I'm going to trust them. Update will follow. read more

We recently used Patton's to move us within Winchester. Everything went very smoothly from the estimate process through delivery. They were very courteous, careful and put everything where we asked quickly during the unload. Competitive rate too ! Would definitely use again. read more

We had used Patton's back at the end of May to move three large items from our downstairs to our upstairs and were very happy with them at that time so we booked them again to move these items back downstairs. We were told they'd be there at 8am today and by 9 we called when no one had showed and no phone calls. We were told they had a morning meeting that ran over and they would be there soon. We continued to wait and at 945 started calling back and kept getting voicemail repeatedly. I ended up going on Facebook messenger to try to get a hold of someone and they answered there pretty quickly. Whomever I spoke to on there said they would do the move for free as I asked if we could get some kind of discount considering we were at 2 hrs now waiting for them to show up. Mind you they are moving three larger items from my upstairs to my downstairs so it isn't a large move and will likely take them less than an hr to complete. While I was speaking to this person on messenger, my fiance had gotten through to the general manager at the office and patched me in to the phone call. She proceeded to be rather unapologetic about them being two hours late and said 'we had a meeting, things happen.' She also proceeded to refuse to discount the $300 price at all. She said we could pay $300 or find another company to move us. I told her I would still like them to move the items and I'll pay $300 but that we are definitely not happy with their service at this point (as I think most people would say at a company acting this way). She then proceeded to tell us that they are canceling our move. I guess because she did not like that I said I wasn't happy that they were refusing any type of discount after one person said they would. Mind you they were moving THREE items from my upstairs to my downstairs which would probably take them less than an hr and we had waited 2 hrs and it was going to be 1030 before they could get to us so 2.5 hrs late now. At this point on the phone I hung up because she had canceled us and I had nothing else to say to her. I guess my fiance replied to whatever comment she made with F off so the person who had messaged me before on Facebook messaged again and said something about people cussing out their staff. There was no cussing out any staff. He was very frustrated after waiting two hours and her complete lack of apology and proceeding to cancel our move he was understandably frustrated as most people would be. I'm sure she has heard worse. This company should really work on their customer service. Maybe just a bad day or bad week but we won't ever recommend them after today and not even based on their lateness. That would be understandable if they had called and kept us informed but if you're not willing to keep your customers happy and offer something for our time then that's just not good business practices. I would have happily accepted a $50 discount or even just a sincere apology at that point but nothing at all and to be unapologetic about it and to cancel our move too. Just awful business. I guess unless you're a full move they don't care if they treat you like dirt. And to think this is how they would treat a repeat customer, too. read more

Last week Patton's Movers moved me from Winchester to Poughkeepsie, NY. I have moved many times, including 4 cross-country moves, and have never had service that came even close to Pattons. The crew of four who packed were meticulous, efficient and skilled at their work. Each piece of furniture was carefully wrapped. Tim and Jesse, who unloaded the truck in Poughkeepsie, were outstanding. I highly commend the staff and enthusiastically recommend Patton's. read more

My cousin contacted Patton's movers to have a chest of my grandmothers shipped to me. This was in April of 2022. I paid the $2,000.00 to have the chest shipped on 4/18/2022. Patton's movers accepted the payment to ship the chest. I have sent 15 emails and called 10 times. Each time I called I was told they would call me back. I have yet to receive a phone call. As of 2/6/2023 I still do not have the chest and no response from the company. I am very disappointed in the service I have received. read more

Patton's moved my 2,500 sq ft home only 3.5 miles to out new home, but they did it with the care one would expect for a cross-country move. Their crew was very professional in everything they did, and through teamwork they were able to complete the move in less time than expected. This resulted in our final bill being significantly lower than estimated. I highly recommend Patton's for any local or long distance move. You won't be sorry and your bank account will be happier because they don't try to gouge you. A great company who treats their customers with respect and fairness. read more

Used Patton's Movers May 2022. There literally are not enough words to thank Jason and his crew for helping us move. From the estimate through completion, they all constantly went above and beyond. The estimate given was extremely reasonable (and I had called 7 other companies, large and small). The crew showed up on time, was professional and respectful of all our belongings, carefully took apart furniture (beds, etc.), wrapped & packed everything with great care, and drove carefully and ensured not a single item was broken, dented, etc., as well as taking great care to not ding walls/furniture. When we got to the new house, they unloaded everything in record speed, ensuring everything went into the correct rooms, putting together the furniture, and even moving around things when I wasn't certain where it should go. We had an issue (10000% on OUR end, NOT on the crew) and they were incredible--Jason--the owner--jumped in and was working alongside the crew to ensure everything was handled. This review doesn't even begin to do justice to the truly incredible effort everyone put forth to take as much stress off of us as possible (and honestly we caused stress!!). I very VERY strongly recommend Patton's Movers, from everything to a small move to a larger move (this was us). I promise you won't be disappointed, just give Jason a call and you will see!! read more

Patton's moved the contents of my home into storage about 3 weeks ago. From the consultation to the actual move, I was impressed. Gerald gave me a very reasonable price--firm, not an estimate--that was HALF the amount another, widely used company quoted me. Jason did a great job on the 2 moving days (one to pack, one to unload), and his team was positive, polite and helpful. There was one mishap--a dresser was dropped and two legs came off. But the workers came to find me, showed me what had happened, were very apologetic and open, and promised to have it repaired by morning. Fine by me. Accidents happen, and I was grateful for their honesty. I will absolutely have Patton's bid on our move to our new house once it is built, and I'll write a follow up review on the storage unit packing job they did. But the first chapter of our painfully slow move was great, and I'm impressed. So far, so good! read more

Patton's Moving and Storage - Movers Near Me - Winchester, Virginia