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    WVMVP Moving

    5.0 (1 review)
    Open 6:00 am - 8:00 pm

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    3 months ago

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    Rockwell's Moving & Storage

    Rockwell's Moving & Storage

    1.8
    (5 reviews)

    DO NOT USE THESE MOVERS !!!!!!!!!!! They tore holes in my walls carrying my furniture then asked…read moreme to sign a "no-fault" statement. They overcharged me by lying on the arrival and departure times. Subsequently, when i brought it to their attention they told me to speak to Stacey (office manager) to get a cash credit. I was promised a check, never, ever received it. Kept calling and they kept pacifying me by saying "check is in the mail". They are the only movers in the Charles Town, WV area and i assume they can get away with STEALING from the customers and not get caught. Well, I'm not finished yet !!! I"ve only just begun to warn everyone of their scamming.

    Ann, I'll be happy to change this review if you would just return my calls and emails like you…read morepromised you would. It has been 32 days now, and still no call. Your Daughter said you were very busy and would return my call shortly. I told her I work from home and could be reached virtually 24/7. I am in Customer Service myself, and trust me, I am very busy as well, but as you know, in our line of work, you always return a Customers call within 24 hours. You said through your Daughter that you had to get all the facts from your crew 1st before talking to me. We'll, you could have written a Masters thesis by now on "The effects of poor Management on Customer Service". I am not going to simply go away eventually. Just on principle I will take you to court just to get to talk to you even if it costs me more money to do so. All I want is to have a conversation regarding our business transaction. How hard can that be? Feel free to contact me at either of the 3 numbers you have for me, or an email if that is easier. Thank you.

    Bulldog Movers

    Bulldog Movers

    4.8
    (44 reviews)

    I moved into my new place yesterday and had the pleasure of meeting Carlos and Jonathan. They were…read moreabsolutely amazing, from the time we met to the time they left they handled me and my items with care and professionalism. They kept me informed throughout the process and were extremely trustworthy and personable, especially when I had to run out of the house to handle something leaving them alone and when I ended up having more items than originally planned for the move. I am extremely happy with the results and will definitely be using and recommending them to friends and family in the future. Thank you Carlos and Jonathan for your help! Overall, my move was a little over $800 (took about 5 hours with 2 movers for a local move from a 3-story townhome to a 2-story condo ) and I gave a generous tip considering the amount of work they did. Services: Furniture disassembly and reassembly, small furniture moving, wrapping pictures, mirrors and frames, moving storage boxes.

    As I read all of the overwhelmingly positive reviews, I have to wonder how I could have had the…read moreexperience I had. Could I have avoided the stressful outcome I endured by just asking them upfront if they would move all of my boxes? If they would stay on the job until it was finished? It may sound silly to ask this of a moving company, but read on. I'll start by saying that the three men who handled my move were mostly professional and careful for the eleven or so hours that they worked. Also, I significantly underestimated the number of boxes I had to move. Serena was very helpful when I initially contacted the company. I provided an inventory of my belongings and some photographs and she worked out a quote that was agreeable. On moving day, her team showed up on time. They were all personable and receptive to my requests. By early afternoon, the moving van was filled up ... but there were still about a hundred boxes in the old house. Suppose the new house didn't have enough room for everything? I asked if they could help me take the remaining items to a storage facility. They pointed out that by the time the van was unloaded, regular offices hours at those facilities would be over. The new house was about a 20 minute drive from the old house. I left in my car and the movers left in their van at around the same time. I arrived at the new house expecting them to be right behind me. For quite a while, they didn't show. I tried calling them but they didn't answer. After about 45 minutes, they arrived. They took a break for lunch. That's fine. Why didn't they just tell me? I labelled each of my boxes with the name of the room where I wanted it to go. For the most part the movers put the boxes in the correct rooms. However, the next morning I could not locate my toothbrush, razor, and a number of other items so I had to purchase replacements. They also dented a wall when moving the couch. They compensated for this by deducting a credit from my total bill. Sometime between 7:30 and 8:00 pm, the men had finished unloading the moving van. The boxes were distributed fairly evenly throughout the house and there was still free space remaining in each room. The team leader started preparing my bill, so I thought they were done for the day. I settled the bill and anxiously tried to figure out how I was going to get the rest of my boxes moved. Was I going to call another moving company? Rent a cargo van? Over the next week and a half, I made ten trips, usually after work, from my old house to the new one, squeezing as many boxes as I could into my little sedan. I finally got the last of the boxes moved. Not fun for an old guy with a bad back. The entire episode left me exhausted and wondering if somehow things could have been handled better. A few days after completing the second stage of my move (and nearly two weeks after the first stage) I received a voice mail message from Serena. She wanted to know how things went. She already knew there had been an issue with me having too many boxes for one trip because one of the movers had called the office on the day of the move to advise her. In her message Serena said that the office was currently closed for a holiday but that I could call her on her dedicated line. Unfortunately, she didn't realize that her line had been switched off for the holiday and was not accepting messages. A day or two later we did manage to connect. Serena was careful to ask me just a few general questions so as to avoid suggesting that anything had been handled improperly. At the same time, she wanted to know what had happened and what options, if any, I was given. I eventually told Serena that none of the movers offered to make a second trip to collect the rest of my boxes and I believed that was because they did not work after 8:00 or 9:00 pm. Serena assured me that sometimes they worked past midnight. They keep working until the job was done. Except in my case. She also agreed that the three men could have moved the last set of boxes within 90 to 120 minutes. Serena told me she would discuss the matter with the movers and get back to me. But I never heard back from her. I still don't know what to make of this entire affair. I work in customer service and I use all of my resources to ensure the all of my clients' needs are fulfilled. That's what they depend on my for. Of course, if I knew there was an option of making one more relatively short trip to complete the job, I would have gladly taken it. The company would have gotten more money, the movers would have received larger tips, and I wouldn't have faced the ordeal of moving a hundred boxes a dozen at a time by myself. Ouch!

    DC MOVING, INC

    DC MOVING, INC

    4.8
    (161 reviews)

    DC Moving Inc. did a wonderful job! Used them for a recent…read moremove for my mother, who was moving to a retirement home and couldn't be happier. The crew showed up on time, wrapped every piece of furniture carefully, and worked nonstop without ever seeming rushed or careless. Nothing was damaged, nothing was lost, and they even helped reposition a couple of heavy pieces in our new place without complaint. What stood out most was how friendly and communicative the team was throughout the process, answered questions, and made a genuinely stressful day feel manageable. Pricing was fair and matched the estimate with no surprise fees. If you're looking for a moving company that's professional, careful, and just easy to work with, I'd highly recommend DC Moving Inc. Thank you to Dan, Rafael and Ostap for making our move so smooth!

    DC Moving Inc completed my cross‑country move from Arlington, VA to Seattle, WA in just 4 days!!!…read more 4 days!I! I first requested a quote in late December before I even had a new apartment lined up. Their online tool made it easy to get an initial estimate without an in‑home visit, and Dasha (and sometimes Lilith) answered all my questions over the following weeks. A month later, when I was ready for an in‑person assessment, they honored my original quote even though my inventory had changed (many more smaller boxes, one less big piece of furniture). They visited on a Thursday and scheduled pickup for the next Tuesday. A team of three loaded everything in under two hours (right after Winter Storm Fern). I arrived in Seattle on Saturday, and the driver called 15 minutes after I had picked up my keys from the leasing office (I am not kidding). Despite my building having no loading dock, he found a workable spot, unloaded everything, and rebuilt my furniture solo in about 4.5 hours total. The original delivery window was up to two weeks, so four days was beyond anything I expected. I'm incredibly impressed and highly recommend DC Moving Inc for long‑distance moves.

    Patton's Moving and Storage

    Patton's Moving and Storage

    3.9
    (19 reviews)

    We used Patton's Moving to move us 15 minutes away from our current house. The move was today - May…read more22, 2026. Their employee, Tyler, came to our house and looked over everything we had to move and gave us a price of $1750 to move 2 beds (frame and mattresses), 2 nightstands, 8 dressers, a washer and dryer, and 1 mirror and a small chest freezer. We also had another quote for $1200 from a competing company. I told Tyler, the estimator, that the other price was $1200 and he said, "let me see what I can do" and then offered to do the job "all in at $1425.". All we had to do was leave our $200 deposit & we'd get a call from scheduling. The price fair and we shook his hand and left the $200 deposit. A few days passed, and no one had called to schedule a time for the move. We called them yesterday, the day before the move, to see when the movers would arrive. They told us that our time was between 8 AM and 9 AM. They arrived around 8:30 today. We met the movers -Carlos, the lead mover, Juan, and Jesner. The gentlemen were just awesome. They were professional, hard working, excellent at making sure our items were placed where we wanted them, and they were so kind. They are the only positive part of Patton Moving. When they finished the job, Carlos provided us a bill for almost $2300. We explained to him that Tyler had quoted $1425 for everything. To get this fixed, we needed to call the office. The owner was so incredibly rude and argumentative. He told us that quotes are "just ideas" and he demanded payment. We explained that there was absolutely no information, spoken or written, that covered this. We reiterated that Tyler told us that we were "all in at $1425..." and shook Tyler's hand. The owner remained belligerent and started telling us that the movers didn't have lunch and had to walk 36 steps to get into our house and it took longer than expected to move us and to pay him. He was extremely unprofessional and treated us as if it was OUR fault that their employee lied to us and misquoted the job. We are the customer and Tyler had ample opportunity to walk our home, see our furniture, and provide us with a price. Tyler demonstrated that either he is awful at quoting jobs, or he is awful at it AND he engages in what I believe are devious business practices. The owner must also engage in these devious practices as he did not listen to a word we said. Tyler did us wrong when he lowered our price just to get the job. He told us "all in" it was $1425.00. He said nothing about mileage, additional hours, or that your "quote" was floating. Never in my life have I had a "floating" quote for moving. He walked through our house with us, gave us a price, and we shook hands. I felt horrible for the gentleman who did our physical moving for us. They were just awesome. Patton Moving does not deserve to have such good people working for them. I'd hire all three of them to work for me any day! My husband agreed to split the difference with them, and yes, we did get screwed over. Legally, we didn't have to pay it. I would've preferred to see them in court than pay a company that sends people out to give low ball quotes with nothing else disclosed, then bills them frivolously and fraudulently. My husband just wanted an end to the stress so he paid - although now he regrets that. We paid more that "splitting the difference" because they also didn't credit our $200 deposit. I'll be contacting them about this and will update my review. Another tactic. Incredible. As a business owner, I would be mortified if a customer walked away misled, baited, and lied to. Tyler - you should be fired. To the owner, you should too. To Carlos, Juan, and Jesner. Thank you. - the owner replied to my review and said that there were "things that were not disclosed" in the walk through that made our final bill higher. Tyler was in my house and saw everything that needed to be moved. We told him about the other house re: location and where furniture would go. The owners reply our blame on me for a bad quote and he said that there was extreme distance for the movers to go from the truck to the house. This simply isn't true. He also said my husband was rude when he called to talk about the bill. My husband was not at all rude. From the moment the owner picked up the phone, he was aggressive and my husband called him out on his rudeness which made the owner even more aggressive. This company is not one with integrity and I cannot believe what we experienced from the shady tactics to the treatment from the rude owner and his lies. Buyer beware. What I've written is the truth. This company failed at providing an accurate quote, provided not 1 small print sentence regarding additional billing, they refused to be accountable, and both Tyler and the owner were incredibly unprofessional.

    very professional, friendly and courteous. They arrived on…read moretime and made our move so much easier.

    WVMVP Moving - movers - Updated August 2026

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