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Lotus

3.0 (1 review)
Closed • 11:00 am - 7:00 pm

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The Brick - The FAKE Brick Sales call " Fake Invoice"

The Brick

(49 reviews)

$$

"FAKE Invoice" & "FAKE Tent Sale" Concerns -- The "Greatest FAKE Brick"(Richmond, BC)…read more I'm sharing a friend's experience so other customers can be cautious. During a recent purchase, my friend learned that the extended warranty is optional, yet the sales consultant (Alia) presented it as though it were required and "FREE". In negotiations, my friend felt pressured to add the warranty with a promise it would be "cashed back" after three years. This felt misleading and not transparent. Invoice accuracy: the delivery fee appeared as $89 when the correct amount should have been $44.50. Careful review caught the discrepancy and prevented overpayment. Other concerns: my friend was told to cancel a so-called "fake invoice" (an unusual term we haven't encountered elsewhere) and was urged to leave a 10% hold-back/deposit. There was also a "FAKE tent sale" promotion that, in my friend's view, didn't align with the pricing discussed. Tips for customers: ***Be cautious of sales tricks designed to pressure you -- remember, the money is in your control ***The warranty is optional not "FREE". If you consider it, get all promises (e.g., "cash back in 3 years") in writing. ***Verify every line of the invoice (prices, fees, delivery) before paying. ***Avoid any deposit/10%hold-back until the invoice exactly matches the agreed terms. ***If unusual terms like "fake invoice" are mentioned, ask for a written explanation and keep copies of all documents. Overall: Shop at "The FAKE Brick (Richmond, BC)" carefully, take your time go to other Furniture Stores and be alert if they put pressure into extras. Always double-check the paperwork before you leave.

Very good place to shop - very knowledgeable salespeople - they gave me very good deal on…read morefurniture. Thanks

Lotus - appliances - Updated May 2026

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