We give this company 5 stars because of their very quick response,…read moreSending a technician out the next day who identified the problem And came the following day with the labor and parts we needed. Murray's work was thorough and complete. Ongoing communication with management was very helpful in making the right decision about repair. I would definitely recommend them for appliance repair.

Advanced Commercial is extremely proficient and knowledgeable. They repaired our equipment very…read morequickly and at a very reasonable price. Plus, they are extremely friendly."

I had an appointment booked with them for 9am and no one turned up. I repeatedly called and texted…read morethe main contact number and no one answered or returned my call! I have never experienced such awful service.

From the owner: Ampera Appliance Repair provides expert service for all major home appliances. Fridges, washers,…read moredryers, dishwashers, ovens, cooktops, and more. Whether it’s electrical, mechanical, or gas-related, I bring hands-on experience and certified Gas C credentials to every job. I pride myself on same-day responses, transparent pricing, and repairs done right, fast. No upselling, just practical solutions that keep your home running smoothly.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

The 1-star is for lack of follow-up to filling out the online contact form as well as no answer to…read morephone calls (which show up as "Face Time call"... i just want a regular phone call. I have a 3yr old Cuisinart 14-cup drip, home coffee machine whose water leaked out of the resevoir. The manufacturer has been absolutely useless. Anyone have any ideas?

We needed a coin operated washer for our apartment building of 10 units…read more Our usual supplier, Coast appliances, did not have any machines in stock and if we did order from them our tenants would have to wait a months time before delivery. The lady at the front was professional and had solutions to any questions we had. On the day of the promised delivery, the driver/installers were quick and accommodating. I would easily recommend.

my washing machine drain pump quit working.....$136 for handy to come and diagnose problem. As…read moresuspected, a new pump was needed , which they had in their truck ( cuz I told them what was wrong) ....final bill was close to $400! The pump was $90 Two technicians were here for about 1/2 hour .....$300 labor for 2 guys ....nothing like bending you over and sticking it to you!!

Communicative and reliable, with considerate follow up. Showed great knowledge of LG fridge…read morewaterline connection and disconnect. Also looked at washer and diagnoses issue. Really enjoyed maxim , he was professional and cleaned up after himself. Warm and reliable, would recommend his service .

From the owner: Professional appliance repair service in Vancouver, Burnaby, North Vancouver, West Vancouver,…read moreRichmond, Port Moody, Coquitlam, New Westminster. Certified and experienced technician provides the highest level of service for all major electrical appliances – washing machines, dryers, dishwashers, refrigerators/freezers, cookers, ovens, microwaves and range hoods. I am your universal solution for troubleshooting household appliances. Prompt, Punctual Repairs: Your time is precious, and I respect that. I arrive on time and work efficiently to get your appliances back in working order ASAP. Your Satisfaction Matters: I'm not satisfied until you are. Your peace of mind and appliance functionality are my top priorities.

They picked up my coffee machine and fixed it in a few days! I received the machine very clean and…read moreall problems that it previously had were fixed. I would recommend this company to my family and friends!

From the owner: RIVO FIX – Professional Appliance Repair You Can Trust…read moreServing Vancouver, Burnaby, Richmond, North & West Vancouver. Fast, reliable repair for all major home appliances — fridges, washers, dryers, dishwashers, ovens, stoves, and coffee/espresso machines. Same-Day Service Available. Certified • Honest pricing • Genuine parts • All brands & models • Warranty Call: 604-206-5096

We needed a coin operated washer for our apartment building…read more They had no stock. It would be a month before delivery. This store has been our goto for all appliances in our apartment buildings. We started with them 30 years ago and we have noticed the general customer service has declined. Unless they improve it is doubtful we will continue doing business with them.

They sell junk and do not stand behind their products. Never buy an appliance online.read more

Their truck drivers are not friendly and usually park where ever they like…read more One of them parked in front of my house in the middle of Laneway and closed the way. Every passing car should horn, search for them to move the car and again they parked on the way that noo car could pass

Yesterday, as I was visiting this appliance store, I was already thinking to myself that, when I…read morewrite this Yelp review, I was going to give this place a 4- or perhaps even 5-star rating. After all, the showroom was large, clean and beautiful, with so many display rooms showcasing so many appliances, so one can actually see how they would look in a real-life kitchen or bathroom or laundry room setting. And they have SO many makes and models of appliances, in many price points. And the staff seemed so knowledgeable and helpful - at least, our sales rep Ken was. So our experience here was pretty stellar at first. Unfortunately, my impression of the company went downhill pretty fast after the initial store visit. Here's the backstory: woke up yesterday to a dead microwave. (I don't know about you, but I can't live without a microwave!). My kid and I immediately went to Trail, on the recommendation of some neighbors. (Our condo has very precise specs for the mw built-in, as most condos do). Once at the store, initially, no-one was around to help us, and the sales rep folks were all chatting among themselves or sitting at desks with their computers in one area of the store. My kid and I beelined to the mw area and started looking at all the models, not sure which ones would work in our space. Surprisingly, even after 5-10 minutes, no-one came to help us out, so I wandered over to the sales rep area and asked for assistance. Soon after, Ken came to us and helped us out. He really was great. We found what we wanted, Ken said it was in stock, and we paid for it. Easy peasy, right? (Note: it was a super nice Panasonic model, midrange, and it cost approx. $500 with taxes and all. So...not for nothing). That's when the issues began. I found out that when Ken said "it's in stock", he didn't mean in stock in the store, but in stock in their warehouse in Surrey. Argh. So we could go and get it then or get it delivered in 5-6 days for an extra $45 or so. Ken said if we go to the warehouse, he'd call or email them first to ensure it would be waiting for us. Ok, we decided to go and get it. After the 40 minute drive (traffic wasn't great), found the warehouse, found the customer pick-up area, go inside, show ID, and the lady says, oh, your salesperson didn't check off something in the paperwork, have a seat, she'll contact the stockroom and figure it out. My kid avails herself to the free coffee there for customers (she said it was quite good. At least there's that!). After about 15 minutes, the woman says to us, again, there's a problem it's our sales rep's fault, something to do with the "allocation" (with?), and she asked if we could reach Ken as he's not answering her phone. (WTH?). I call Ken and pass the phone to this woman. They talk for a minute, then I talk to Ken and he says it's all a minor paperwork issue, there's no problem. Then the woman tells me that there are 7 of my mw's in stock but 6 are accounted for and she's hoping they can get me that one available mw, that there's an issue with "allocation", and again, it's "all your sales rep's fault" for not doing something or other. She was unsure if we'd even get the mw I ordered and purchased. She again advised us to take a seat. I asked how long would it take before she hopefully got the mw. She had no idea. I asked, well, are we talking another 10 minutes, or like, a hour, or more? (I did NOT want to hit rush hour traffic back to Van). She had no idea. ARGH. Here's when my blood started to boil and my stock in Trail Appliances started to tank. I whispered to my kid, this is clearly a company that does NOT care about its customers. It's incredibly poor form, IMO, to speak ill of your colleagues in front of clients and blame them for issues, and it's so unprofessional to tell people to just "wait" for something that may not even be available, indefinitely, with no idea of wait time. My kid and I just sat there, waiting, for about 45 minutes, all the while thinking, how much time before we leave, furious at this huge waste of time and effort. Heck, had I know it'd be like this, if I knew the mw wasn't in stock in the showroom, even, I'm not sure I'd have gone through with the purchase. I don't like surprises. Eventually, the woman said that the mw was there and they'd bring it out to our car. We got it and drove home and, yes, we are happy with the actual item purchased. But this whole experience took the better part of a whole day, and the warehouse experience was so unprofessional. It left a very bad taste in my mouth. I'd never go back to Trail as a result, regardless how great my new mw is.

Alex and Pavel were my guys and they knew their stuff, and were professional and friendly…read more Price was a little higher than other companies but I think it's worth going with Techvill as they're transparent with costs, and figured out the issues with confidence. Would recommend.

This is totally a scam. My fridge didn't work so I contacted them, after the unexperienced…read moretechnician fixed it, it still didnt work, the problem remained the same and they charged me $226. I called them back, they said 1st time was different problem, and if I want them to come fix it for 2nd time, the cost will be $876+ GST. Totally disappointed !!! Please stay away.

I am so pleased with the service i received when i walked in to purchase my dishwasher. the…read moresalesperson Vickey took very good care of me and was very responsive and helpful. The installation by Super Tech appliances was first rate! Gurdeep was so professional and the installation was at the time promised. fast and efficient. When you purchase make sure you ask for Super Tech to do the installation they are the best!

I just bought 3 appliances from them. I find their service very good, a knowledgeable product…read morespecialist, and their friendly manager is easy to talk to. Their showroom is clean and organize, staff are giving service with a smile, and even offers coffee and cookies because it happens to be the last day of their anniversary sale yesterday. I had bought my previous refrigerator from them in 2016 and went back to them cause they have people to do the delivery, remove the old appliance and install the new one in with no problem. I'd recommend Trail Appliance any time.