Amin, owner of BVA, is an amazing man of high morals, knowledge, integrity, kindness, and performs high level of excellency in terms of tailoring to clients needs and price ranges as well as having an excellent reputation of making sure the clients are pleased with their purchases; he and his beautiful inside and out staff, namely Riki (Manager) and Ruzan (Assistant) willingly go beyond call of duty in terms of explaining in detail the pros of con of the different vacuums and appliances in tailoring the purchase to what each individual needs, keeping in mind price and workload requirements; the high end vacuums and appliances they carry (as well as some vacuums and appliances for the more price sensitive clients) giving considerable effort and time in explaining the details as well as sometimes helping to put together, install (some central vacs?), delivering (if needed), and putting together the items some persons may have difficulty with. Also, they kindly charge minimal labour cost for maintaing satisfied clients who return to have their vacuum maintained/repaired due to lack of time, improper use or lack of knowledge/time to properly regularly clean/maintain the high end products, as part of their team service and commitment to their clients. Extremely kind, considerate, hardworking, competent and caring staff and owner (friends to me too), Amin being a man of highest calibre, gentleman of high intelligence and wisdom and kindness is doing all he and his staff can to ensure all clients are satisfied with the high end (and some moderate end) products and the auxiliary accessories carried for all his products such that clients can also choose to attempt repair, if they so choose to. The more difficult repairs are sent to the head office of the respective products to make sure of the highest level of care for clients, while more manageable smaller repairs may be done at the owner's discretion for minimal labour cost at the store he deems it to be safe to do. In fact he and his staff and store have the highest rating given by BBB (A+++) for over more than a decade now with no complaints. I am a family friend and was guided in purchasing a very nice Dyson re-chargable cordless vacuum (at an incredible price, lower than any other retail or commercial store) that has made cleaning my apartment so much more pleasant, efficient and with ease of effort, specially reaching hard to reach places like under beds and other furniture items. Kudos to Amin, Riki and Ruzan for all the hard work they do daily, to make their store an amazingly organized, clean, pleasant on the eyes and friendly environment (feels like you are with family store, i assure you you will see when you visit there, even just to say a friendly hello) to be in and to shop in. In fact, top executives at Miele visited his store a little while ago, which is a trademark of how good a man and owner he is and how much he is committed to excellence of service, and kindness in presenting and operating an A+++ family-run store. Even serving complimentary Nespresso coffee and hydration to clients, if they so desire. Thanks for your time and reading my comment and suggestion to visit. I promise you you will be warmly greeted and kindly cared for and not regret stopping by. Gratefully, Respectfully, and Sincerely, Farzad Matin (a true grateful friend of Amin and his beautiful staff) and a very happy client of Burrard Vacuum and Appliances. Kudos and commendations to Amin jaan, Riki joon and Ruzan jaan. Love you all so much for who you are, for being such wonderful friends and colleagues, with good intention and love and peace. Cheers and see you soon! :) read more
