I am writing to formally lodge a complaint regarding the handling of a recent fire incident…read moreinvolving a stove purchased from Home Depot, and the subsequent fraudulent assessment provided by your contracted service provider, Kirpal Calgary. , the interior of the stove caught fire, requiring the use of a fire extinguisher to suppress the blaze. The appliance suffered severe, irreparable structural and electrical damage. Allstate sent a technician from Kirpal Calgary to assess the damage. This technician conducted a completely negligent review. Despite visible charring, compromised internal components, and exposed electrical wiring sticking out of the unit, the technician claimed the appliance "looks good." It was abundantly clear that his only priority was collecting his service call fee, showing an absolute disregard for safety, liability, and professional ethics. I have provided numerous photographic records and video evidence clearly demonstrating that this appliance is a total loss and a severe fire hazard. It is deeply concerning that Allstate is choosing to accept the word of a negligent third-party contractor over indisputable photographic proof.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

I had the pleasure to meet Yarov (spelling sorry) today. He came to my home to help me with a…read moreleaking washing machine. He arrived in a timely manner, was extremely polite and professional, very knowledgeable and gave me some helpful hints on how to better take care of my washing machine. His presence in my home with my young daughter was very comfortable. He made extra effort to joke with my daughter and share a bit about his own family. I would give this interaction 10 stars if possible. I highly recommend this company. It was easy and smooth from start to finish. From the time I booked the appointment to him coming to diagnose my issue was less than 24 hours. As a busy mom I am so grateful for the timely service. Seamless process- I am very happy! Please give this man a raise :)

The person who came to check told a part to replace and all in in total cost close to $500, but…read moreanother person discovered it was a burnt fuse no problem with my dishwasher.

If I could give this company 10 stars, I would!…read more I spoke with Kennedy, a lovely office worker who was able to book my family home in for a glass repair within the same day of the phone call. Our technician Tony was extremely knowledgeable, was able to take the glass and repair it within a day, and sent us an invoice and payment link online as we didn't have our credit card for him to take the payment that day. Will definitely recommend in future and thank you Kirkstone! :)

Kirkstone has been our go-to hvac company for all of our furnace servicing for our rental house and…read moreeven our own house for several years now. We highly recommend them!

Amin has done repairs on our refrigerator, garburator and dishwasher over the last 10 years. he is…read moreprofessional, respectful and super capable. Amin has been able to fix all our appliances in a timely, and economical fashion! most importantly, we trust him!

I have been with this Company for years,always happy and satisfied,highly recommend to everyoneread more

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Today my Bosch Heat-pump is installed and working. I chose Vanheat Services to do the job. I chose…read morethis company based on excellent BBB and Homestars reviews. I am not disappointed. The crew was tidy and efficient. The condenser (outside unit) is quiet, as are the indoor heads. They properly filled in any visible holes and cleaned up outside and inside. Shaun was responsive to my questions and easy to get in touch with. I would recommend this company to family or friends.

We were going to put a Heat pump system for our home and dealt with 4 companies from different…read moreangles of the city at simultaneously, and after a lot of back and forth and asking a lot of technical questions, we decided to go with Vanheat services, our reasons were, they were very patient with us, and answered everything in thorough, with simple language, and their price was reasonable and their reviews were stunning, we recommend them, they are polite, and even did not have lunch and finished the job even one day earlier.

I have arranged for Shane to come and help fix my Fisher & Paykel fridge based on the reviews here…read more I have informed him of the F2 error which I've informed him as defrost error. Customer support: Shane was very accommodating in terms of scheduling/ changing appointment. He also called back really promptly. Services: Shane was unable to resolve the problem for me. He pulled the fridge out and looked at the back where the compressor was, checked the resistance, and said I needed a new fridge. He also said it could be computer board error and would be very pricey and may cost as much as a new fridge. I wasn't convinced as my fridge is relatively new (5 years) and on the market now is still around $3000. I sought a 2nd opinion with another company (that was recommended by a hardware store that said that other company services Fisher & Paykel appliances). The other repair company came and fixed it within 30 minutes (they knew exactly what was wrong based on the error code; it was simply the defrosting element that malfunctioned.. hence defrost error, my fridge has no more error since the element was replaced). Cost: He offered one of the most competitive call-out rate. He charged me for the call out rate and didn't charge me for labour since he couldn't resolve my issue. Overall, I appreciated the customer service and the courtesy of not having charged labour. But I did have to call for another company and according to them was a simple fix hence the lower rating.

Trustworthy, reliable and honest appliance repair guy. I searched at different repair places and…read moremost came in higher that would be why wouldn't I just buy a new appliance, but Shane from aspen appliance did a great job fixing our front load washer. He had mentioned also he used to be the service person for Samsung which ensured to me I made the right choice for my repair. I highly recommend him! Thank you SHANE for fixing our washer and giving us tips for our machine!!

I discovered a puddle of water under and around my washing machine. I live in a condo so I needed…read moresomeone to find the leak and hoped it had not affected my neighbours below. Harmonious Appliance Repair was close by so gave them a call. Instead of an expensive service call, I got great advice on a do-it-myself diagnostic. As suspected it was debris around the door seal. I offered to pay for his time and advice. He thanked me and asked me to post a review instead. I am going to put my next broken appliance in his hands.

Siaed the owner has been fixing various appliances in my house for the last 3 years. He has always…read morebeen fair and usually go out of his way to be helpful. This past weekend my fridge was not working properly and after texting him on the weekend, he offered free trouble shooting tips and solved my problem remotely. He was not going to charge me ,however, i paid him anyways. I don't usually write reviews,but, this is an exception for me.