So I've lived in Vancouver for over four years now, and I'm still learning stuff about my condo and…read moreits appliances. For example, I had no idea that my built-in Sub-Zero refrigerator should get regular maintenance checks, every 1-2 years. Who knew? My neighbors all advised me that, if ever the fridge needed to be replaced, it'd cost as much as a new car. I thought they were pulling my leg. But I found out, no, they weren't exaggerating. And that totally FREAKED ME OUT. So I figured it was totally worth it to get the fridge checked out and any preventative care done. My neighbors all recommended Shoreline Appliance Services, so I called them and booked an appointment. And they were totally great. I don't like surprises. And there were absolutely none with this company. I booked an appointment for a date a week away. I was told the tech would call me that morning to give me a time frame-window, when he'd arrive. I was told the price for this maineneacne service upfront, and was told what types of payment was accepted (credit cards taken at time of service, no debit cards, FYI). Today was my scheduled appointment day. Sure enough, a bit after 8am, the tech (Joshua) called me and asked if he could come by between 10-11 am. I said sure. And true to form, Josh arrived at 10:30 am. I liked how he wore a face mask (even though it's no longer mandated), and even though I told him he could keep his shoes on, he insisted on removing them upon entering my condo unit. Very very respectful. He put down pads on my kitchen floor before removing the freezer drawers, and he explained what he was doing. (I admit, I didn't really get half of it. Something about condensation coils and stuff. lol. This stuff is not in my wheelhouse, for sure). He did some diagnostics and some vacuuming and in 15 minutes, it was all done. This quickie appointment wasn't cheap (they were having a "special" for this fridge maintenance, for $179. I think that was $20 off their regular price. And Josh said their price was going up next month, too). But they have these specials once or twice a year, and Josh said his work is guaranteed for two months, so if there were any problems, he'd come back and I'd not have to pay any trip charges or anything. (I think he said two months). He was great and clearly knew his way around Sub-Zero fridges. This company has been around since 2005 and they are a Factory Certified Service/Premier Partner Services providers for Sub-Zero, Wolf and Cove brands. All I know is, before calling them, I researched appliance service companies here on Yelp and contacted three of them through the Yelp site, asking for an quote for my fridge maintenance service, and not one of them responded to me. So I bit the bullet and contacted Shoreline, and they didn't let me down. I guess you get what you pay for, and if you have a pricey Sub-Zero or Wolf appliance, it's definitely worth the price to get a reputable service company that guarantees their work. Shoreline is that company.

Looking for a electronic technician to see if an plug for an appliance can be fix. Left voice mail…read morebut never got a call back. Decided to visit store instead. It turned out to be a residential condo. When I called again to see if I got the correct address. What I got was the opposite of a business response. "What you want?!" Was the answer I got when I asked if he is still in business. Whomever chooses to use this dude, good luck to ya. Hope you got better response than I did.

Ken was super gentle with right attitude. He was On-time and his charge was aligned with his…read moreexperience. Something was stuck in our dishwasher drain pump. It took almost 35min to diagnose and solve the issue.

All I have to say about these guys is wow!…read more Needed a job done that a couple other companies said they didn't think they could do. I messaged Jason and he said no problem and was able to book us in in just a couple days. Price was reasonable and it was a great experience. There are a lot of sketchy HVAC and duct cleaning companies in Vancouver so I am glad I found Home Duct Cleaning. They are legit!!!

Jason came on time and provided excellent service just as Yelp reviewers have stated. He cleaned…read moreabout 20 vents including two dryer vents and 4 bathroom vents without additional cost. Jason was very professional, honest, and explained everything he was doing. He showed me what he saw and offered helpful suggestions. I would definitely use them again!

Purchased a gas range from Moe. thw negotiation was short and agreeable. After connecting the…read morerange, we discovered the oven was not operating properly. One call to the store and he had a technician show up at our door within 2 hours. Sergey was professional and efficient. The repair was quick and very satiafactory. I would not hesitate to check with Dial an Appliance in the future!

Moa the owner was supper friendly and helpful. Great customer service. I would highly recommend…read morethem for used appliances.

showed us the issue quickly and gave us the best recourse to fix it very quickly…read morefriendly repairman

I scheduled an appointment several days in advance to have my range hood fan looked at. It's the…read moreday of, and I give them a call just to determine whether I'm still on the books- I was simply told: "yes, the technician will arrive within the window" without being asked for my name or my address or anything. Okay, fine. I wait several hours, and there are maybe ten minutes left until the end of the appointment, so I call again to make sure; I was then told that I was going to get a different appointment window on the same day, which leads me to then wonder if they were going to bother informing me of this today had I not called. I thought that was going to be the end of it, but then the technician called after that to say that he wasn't going to make it at all, and despite me trying to reschedule this appointment, he concluded that it was impossible to reschedule and ended the call. I see all these five-star reviews and I had high hopes, but I feel incredibly let down by this.

Pete arrived right on time, prepared (with parts), and tackled the job confidently, swiftly and…read morewith excellence. He was responsive to my initial request for a quote and was very understanding when I messaged weeks later. He also gave sound advice and reassurance on preventative measures. It was all done in a span of 30 minutes, including a slight challenge. My situation was preventative upgrades to the hookups for the dryer/washer, replacing a plastic duct with a metal one, and the rubber hoses with steel braided ones. The challenge was that the laundry closet was in a very tight space, with just barely enough space and a lip in front of the closet too (so the appliances need to be hand lifted), and they were heavy too, but this was no match for Pete. I wouldn't hesitate to recommend him for anyone needing appliance servicing. Thanks Pete!

I emailed about my broken washing machine and they called back the same day. They gave me a three…read morehour block in which they would come the next day. Great technician fixed it in no time at all. Highly recommend and I will absolutely use them in the future.

I had Sasha come and fix my fridge. He was very professional and efficient. He worked hard for two…read morehours at a very reasonable rate and saved me the expense of a new fridge. Yes, I would hire him again if i needed another appliance fixed. Thank you, Sasha.

A little pricey but got the job done but didn't receive a invoice even so he said he wouldread more

Customer of ADW Mainland Heat & Air Conditioning for fifteen years,I will never change companies…read morealways happy with the outcome.November 12/25 at around 5:15 pm we noticed we had no heat in the house,it was very cold.I phoned Dave at Mainland Heating, good that he was still there,Dave assured us that Chris would come out the next morning to fix the furnace. Chris actually phoned us about 1 hour later,guiding us threw afew things to find out what had gone wrong with the furnace.Phone call saved alot of time,so before coming to our house Chris could stop and pick up the part.Dave and Chris is extremely professional and very polite and fast at getting things done.We are so lucky that we have heat in our house could of taken longer like afew days.The inducer had broken down.We are lucky that we know a reliable place Mainland Heat&Air Conditioning to fix our furnace. When something breaks down we know they are reliable, dependable and fast.

This is a message fo4 Davyd Williams . I would like to bring to your attention an incident that…read morehappened with your Langley establishment. I had work done by Langley Mainland in Jan of 2019, at which point the plumbers there installed a inducer fan and motor on my Carrier furnace. The cost of said work for everything was in the area of 1450.00 dollars. I was more than happy to pay the price as it was very cold and your company got to my predicament in a very short time. Move forward now to July of this year 2020 and I go down to change the furnace filter and discover water stain on top of the cover below the inducer assembly. I go to Mainland P & H in Langley and no one is at the office so I go to another P and H company to see if they can help me. Gandy P And H comes to the house a week later and tells me that the spacers are missing from the inducer assembly and that is why I have the water leak. They suggest that I phone your company back and have them do the work, as they were the ones who neglected to install them in the first place. If the spacers are not ordered with the new inducer motor and assembly you must retrieve them from the old one and use them. After much quibbling from your office mgr he agrees to cover the cost of the spacers but still charges me for the service call. Move forward to last week October 30th and your Langley store sends out a plumber to look at my inducer assembly as it is leaking water again and this time it is the silicone seal on the inducer assembly itself. Your office is non-commital about if they can get the part, when they can install it and if the part only being under two yrs old is under warranty'. At this point I enlist another firm to do the work as I have a building inspection coming up as I am selling the house. Part was ordered and installed same day October 30 2020. Imagine my surprise when I get a bill for the part and it is 450 dollars and with the service call and furnace inspection I pay under 750 dollars. That is a far cry from the 1450 dollars I paid to your Langley Firm. I understand there is always a markup on parts but this is very unfair. To make matters worse your Langley office mgr was very unprofessional and hung up on me during our last telephone conversation. All together not a pleasant experience from your company. I am seeking some sort of restitution for the over charge on the part and the negligence involved in not installing the spacers the first time the inducer assembly and motor were changed. Would also like an apology for the discourteous manner in which I was treated by the Manager of Langley branch of your company.