Pizza Mid, if you want a pie. There are cheaper & better options. Price don't reflect what you get & the taste is Mid.

With no one in the restaurant, we ordered pizza and soft drinks. Walked over the tables I discovered all were dirty and required serious cleaning. Several of the tables were in desperate need of busing, and covered with food and napkins from the previous client. The food is good. However when the pizza was brought to the table, we were handed 2 dirty plates, with one showing no sign of even been washed. The staff is all teenagers that have no care for the restaurant or desire to engage with customers. Shame, this could be a great place to eat and hangout. Until management makes changes, I would avoid this pizzeria. read more

We were a party of 5 and ordered pizza, a sandwich and tamales. The dessert pizza came out first followed by two pizzas. 15 mins later the sandwich but no tamales. We had to finally go ask and they said it was unfortunately put in a to go box and had been sitting there. They just put it on a plate without getting new ones or putting the chili on top so we had to ask for that. The girls that waited on us just could care less that the people eating pizza were done by the time the last person in the party got their food. I have tried to call the manager Kristy and Tim. Left message for Kristy to call me back and left my number but never received a call. Won't go back. read more

I ordered lost Pizza for pick up, and although their menu has a ton of fun options, I usually like to order a cheese pizza the first time I order from a pizza place to test it out. It was absolutely delicious! I usually prefer thin crust pizza but this was a great pan style. The inside of the restaurant is adorable and hopefully I'll be able to go in and eat sometime soon! read more

Lost Pizza Co - Medium Cheese Pizza - Pizza Near Me - Collierville, Tennessee

We ordered a thin crust pepperoni pizza that was basically inedible. Not only that, but there was 1 piece of pepperoni per slice. I get managing costs but that is ridiculous. Maybe a new pizza maker read more

The food is okay but the service is god awful. This place is run by high schoolers who don't give a care if the food is timely or if the lights are even on the restaurant. The ambiance would be nice if I could see my plate... which suddenly is paper instead of the regular plates they have here... If I was the owner I would be ashamed. read more

Went there yesterday after we found out, our dog was not welcome at another patio nearby. Good quick service, good pizza and dog friendly patio. Really couldn't ask for anything else on a nice fall day. Add the queso dip into individual pizzas and a nice pleasant table outside. Does not get much better than that. read more

Nice place, too bad it takes 37 minutes to get a simple pizza at lunch. Maybe they focus too much on Togo orders. While I waited I watched pizzas beings boxed, but none delivered to the tables. I'd like to think my order was the flick, unfortunately I watched others waiting as well. When my order did arrive, it arrived after people who had ordered after me received their pizzas. The one bright spot, Togo boxes are next to the soda fountain. So glad I didn't have to ask for one, my quick lunch was turning into a afternoon event. It's nice to have a place like this in town, the pizza is good, but getting your pizza isn't as good of an experience. read more

This is a new addition to the square and I wanted to love this place. The wife and I decided to order a smorgasbord of food. We ordered a pizza, and a baked pasta dish and a couple apps. Honestly, I could have made better food at home. Mozzarella sticks---nothing to write home about. Served with cold tomato sauce. Really? Why cold? Cheese sticks- I was told these are amazing. They aren't. They have the potential to be so much better but they fall flat and lack any real flavor. The pizza is very oily and seems like it is put on one of those conveyer belt pizza ovens. I do credit the Lost Pizza Company with having some unique pizzas, but some of them just don't make sense. Why rethink it too much? Baked Cheese spaghetti - where do I start? It was a watery mess. I should have stayed away when I saw Angel Hair pasta was being used. Angel hair, does not carry sauce very well...it's a well known fact. Why the heck would this place use ANGEL HAIR PASTA is beyond my comprehension. Second, the "cheese" part was a bit of mozzarella sprinkled on top with a little bit of sauce. The concept of the dish is great, but it needs to be re-engineered. It would be better have a baked ziti or manicotti. Maybe their sandwiches are better? The only plus is the outside seating. They could benefit from having servers so one doesn't have to go up and continually order beers, sodas, etc. Save your money...go someplace else. There is better pizza to be had elsewhere. read more

The cheese is thicker than the crust! Way too many toppings, crust under baked and soggy... just not as good as it used to be

Horrible - Manager dressed like a slob - HS kids that worked there with zero personality and very poor social skills. Closes at 9 on Sat and staff started closing the place down at 8:15 - chairs on table, sweeping, locked the bathrooms up, putting up tea, staff goofing off talking loudly about after-work plans. No one checked in to see if we needed anything, didn't bring plates with food (pizza), stares from staff while they were shutting the place down early. Pretty par for the course by today's standards with Millennial-level management. Do not recommend people go there. read more

I have gone back several times in hopes that after being open for some time now, they would have worked through some of the bumps. However, that doesn't seem to the case. The food is good! The service is ridiculous. Having worked in the restaurant industry for years, I am overly forgiving on wait times, order mishaps etc as I know there are a lot of moving parts. I am yet to have a good experience here:(. It's sad bc my friends and I go out of our ways to support small, local businesses but I'm not sure this place deserves to make it at this point. The dining area is disgusting. We were 1 of only 2 tables dining in and only 1 table was "clean" and able to be sat at. And no, they weren't in the process of recovering from a rush. Nobody even came to bus the other tables until we had been there for almost 30 mins. Then we got a dip for an app and were told "these chips were the bottom of the barrel so if you want some whole ones, I guess we can make some more". Our sandwich came out missing 2 of the ingredients and when they brought one, it was brought out in a cup with the lid half off and it was pouring out the size. We had to ask 2 people in order to get silverware and two peoples food came out 15 minutes before the other two. Again, the food is good but isn't good enough to justify going back. The only good part of our visit was that the bathroom was clean and the youth girl who took our order at the counter was pleasant. read more

Off the square in Collierville. Unique pizza recipes. On our visits, we did not have to wait. Outdoor seating is nice. You order and pay upfront, and your order comes to you. read more

I think this is a great addition to the square. A fast casual place where you can grab a bite while shopping, before a concert, etc. Mensi's next door will likely enjoy increased business from diners heading to the square after dinner. We met a long line on Friday so we decamped to Highlander. We tried again on Saturday and no line. I had the Hippie individual pizza and the spouse got a yard bird sub with chips. Both were OK. Next time I will try a salad. read more

Pizza was delicious ! Service was good .Would recommend to friends and family! Server was nice and courteous.Nice cozy feeling.

Great location and facility. The food is good. The service/management is next level terrible. I just went to pick up a call in order. My pizza and bbq nachos sit out and got cold while I waited for 40 min for the order of cheesy bread to come out. When I asked about it they said, "oh yeah, we had to make new dough. We meant to tell you about that." If you like waiting for a long time and taking a chance on getting cold food, this may be the place for you. read more

Horrible dining experience! You pay for your food ahead of time and wait at table watching everyone after us getting their food. Upon asking about our order, we were told repeatedly told that our pizza would be ready in a few minutes. After fifty minutes, i go up to the order counter and they explained that our pizzas were not correctly made and had been remade and would be right out. After another fifteen minutes, i asked for a refund or some pizza. I stayed at register when they finally gave me pizza five more minutes later. Out of extreme irritation, it was best to just get it to go. The staff seemed totally unconcerned about any of this. This was definitely a one and done experience for any Lost Pizza Co restaurant. Highly recommend avoiding this establishment. read more

The three stars is for the cheese sticks, those were pretty good so I hoped that the crust for my calzone would be the same quality but I was sadly mistaken. The calzone was so chewy a knife was struggling to cut it so I had to pick it up to eat it and the crust was rubbery like it was warmed up in the microwave. The toppings were lacking as well. I think I just made the wrong choice from the look of the pizzas that's passed by me I will come back and try a pizza. read more

Lost Pizza Co - Calzone - Pizza Near Me - Collierville, Tennessee

See all

What a disappointment this place was when we placed a sizeable takeout order on the 22nd! I placed the order online and arrived after the time they said it would be ready. When I approached the counter they said we were waiting on chicken wings to finish cooking. We sat down but after 25 minutes I approached the counter again, to ask this time to just to remove the chicken wings from our order, since I figured our 3 pizzas and tamales were getting cold I was then told that the wings were ready but that they were still waiting on one of the pizzas that should be out in 8 minutes. 15 minutes later I approached the registers again to check and was completely ignored. When I stepped in front of someone who was placing an order to ask I was just given a blank nervous stare and no response. Another 10 minutes later I saw another young lady behind the desk and I asked her. She said the pizza was on the counter waiting to be boxed! Our wait ended up being over one hour and we were late bringing dinner to a family gathering. Our 2 pizzas were ice cold, the Otis had some slices without meat and other slices with a stacks of meat that wasn't spread out over the pizza. One of the cold pizzas were over sliced into skinny child sized portions and the chicken wings were bloody! Caesar salads were warm. Tamales were tepid. Such a disaster. I wouldn't have tipped except I did it online in advance 20%. What a waste of money and we drove out of our way to order from Lost Pizza Co. Nobody gave us any reasons for the mistakes they made either but one young lady did say sorry as we left. Such an expensive disappointment. read more

See all

We just moved to Collierville and after trying two, highly rated, pizza places ( both of which disappointed us) we decided to try Lost Pizza. We really liked it a lot! We will definitely order again. I wish the crust was a tiny bit thinner, since they said their thin crust was super thin, but hey, that's just being picky! read more

Disappointing. I really like the pizza here but have been very disappointed the last few visits. I'm a regular- about once per week- and know they are struggling with staffing but so many other issues with quality of food and service lately. Got a To go order a few weeks ago including a salad with extra chicken. The salad was very small (ordered large) and hardly any chicken. Wasn't sure if chicken was fully cooked and heard another person complaining their chicken wasn't cooked. My Sandwich was same with barely any meat. Last night ate at the restaurant and waited about 40 min for a salad and sandwich. When I asked was told there was an "issue with the printer at the sub station"...whatever that means. Got the attitude we should understand why they can't do their job. When they brought the food out to our table it was in to go boxes?? To top it all off, my wife went to the restroom and said there were a lot of bugs! Again, have always enjoyed Lost Pizza but can't go back if the service is bad and food is below average. I understand staffing shortages but there were plenty of people behind the counter last night (although a lot of high school kids that seem like they are hanging out more than working). It's a shame that the restaurant is struggling as it has potential but they need someone that can run it. Not sure who the owner is but they should figure this out. read more

First and last time. Over cooked and skimpy on the toppings. Great curbside service though.

Atmosphere, staff, and food did not disappoint! I live right down the street and decided to get takeout the second night it was open. Despite the large crowd in a new restaurant, the staff seemed to be handling things with ease taking their time with each customer. Built my own pizza on thin crust, which was great but definitely would have been better if I were to have dined in. This place is perfect for a family outing or casual date night, especially when the weather is nice given its proximity to Collierville square. read more

Food is good but I avoid due to the fact the line is always to the door . 20+ mins to pick up assuming the pizza is ready

Please be wary of ordering near closing time. They close at 9, I place an order at 7:30 and they prepared my wings with the sauce on the side because they had "already cleaned up". I'm pretty cautious now about recommending them because this was my redo order because they messed up my previous order. I'm not sure why they cut corners like this. When they actually feel like cooking, they're really great. It just seems to be hit or miss these days. read more

Ordered sub sandwich and two pizzas. Pizzas were very good, but do yourself a favor and avoid the sub. It was mostly bread with a few scattered pizza toppings and marinara on it. Horrible! I mentioned it to one of the young ladies at the counter, she apologized and that was it. I didn't finish the sandwich. Nothing but what look to be high school girls at the counter and delivering food. Our table had no napkins. Does anyone manage this place? It's the little stuff that makes a difference. Don't plan to return. read more

Don't waste your time or your money here. Very disappointed in the entire experience. Seriously, the pizza is exceptionally bad. Little cheese, poor quality toppings and a crust that was obviously from the freezer. Hunt Brothers ( convenience store) and Digornos offer a better pizza. By my observation there was very little if anything that was fresh made in this restaurant tonight. I have been loyal to Rock n Dough and this place is definitely not on the same level in terms of food quality, service or value. I had to stop the employees multiple times to ask for plates, silverware, and to reheat food. At the price point, it should be a full service restaurant, which it is not. I had the "award winning" wings and they were incredibly small and almost cold, which left me wondering if they were actually cooked appropriately. Tamales obviously canned/frozen. Prediction: people will eat here once since it's new and won't return. The only thing "lost" was my time and money. read more

I don't like writing restaurants off after one or two bad experiences, but we've tried this restaurant numerous times at this point. And while the pizza is pretty good, everything else regarding this restaurant is poorly mismanaged. The kitchen is extremely slow. And if you try to call in an order, good luck. They almost NEVER answer the phone and I've tried calling for sometimes 30+ minutes. You either get a busy signal or it rings until you're hung up on. And there's seemingly no way to order online. And if you go in to order, it'll take about an hour to get a pizza. You wind up leaving so frustrated that the flavor isn't even worth it. I don't think they even have a manager on duty as it's run by teenagers without an adult ever there. At least I've never seen one. And don't get me wrong, the kids that i see there are working their tail off, but they need to have at least a couple more there to manage the load. They're never prepared for evening traffic, as if it's a shock that people want pizza on the weekend nights. It's bizarre. read more

I want to start with the positives: 1. The girls at the front were very sweet and helped me figure out what I wanted! 2. The restaurant is very clean and aesthetically pleasing. 3. Me and my friends food came out quickly despite the restaurant being busy! Now the negative stuff: 1. My spaghetti with meatballs was watery and flavorless. It was served to me ice cold (again it was busy so I was very understanding!) 2. After my meal had been remade an employee very loudly announced that "the spaghetti order was a remake for some lady that complained about it being cold" when he had been asked by another employee who the order belonged to. After feeling like I was publicly shamed by an employee I decided that it was time to leave due to the embarrassment I felt and lack of quality food me and my friends had received. Overall this place has incredible potential, and I believe that after some small changes this restaurant would be an amazing place to eat! read more

The pizza was ok, taste wise, but it was not prepared correctly. I ordered the large and the edible part was more in the range of a medium. They left a very thick layer of dough around the outside edge of about two inches wide. The rest of the pizza was more in the range of thin dough. I think they need to be re-schooled in how to make a pizza. The thickness should be the same all over and the toppings, cheese, sauce, etc. should be about a half an inch from the outside edge. As for the service, they would do better to just call out your number and go get the pizza at the counter. The waiters/waitresses were not really doing much more than walking around and visiting/flirting with people they knew. The atmosphere was extremely loud. Whatever happened to going to a restaurant and having a quiet, relaxing meal? I know pizza is not a glamorous meal, but the roar of people being so loud was sickening. You would think management would at least try to make people be a little more quiet. I doubt I will return to this restaurant. It would have to improve tremendously. If I do return, it would be at least a year from now. That will give them time to either improve or close up shop. read more

There was a mix up with our order, but the young manager, Jackson, handled the situation well and made sure we were satisfied and well taken care of. It was nice to see a staff that took customer service seriously. read more

Our family had a horrible experience here and will never be going back. The counter service process was simple enough, and our kids received their pizza pretty quickly. But my husband and I had to wait an hour and a half to receive our food. We ordered a basic medium pizza to share and asked the "wait staff" to check on our order multiple times only to be told that they were slammed and the food was on its way out. A manager finally agreed to speak with us and said that one of his employees must have given our pizza to someone else. We had to wait another 20 minutes for us to make our pizza. I have worked in food service, and this sort of customer service is ridiculously poor. The pizza was subpar at best. Do not recommend. read more

COLLIERVILLE: Recently opened. JUST AWFUL! Not even close to the quality and taste of (a super-cheap) frozen pizza. Ordered "Happy Hippy" pizza, house salad and hot tamales as a starter. The salad was airline grade, and the honey mustard dressing was an insult to honey and to mustard. The over-priced thin crust pizza arrived at our table cold, and the veggies on the 'pizza product' were tasteless, micro-sliced and stuck firmly to congealed cheese resting atop cardboard-as-crust. The hot tamale "starter" never arrived. Service was laughable: employees walking around with rapidly-cooling food, vainly searching for numbers handed out when food was ordered. We arrived at 5:45 PM on a Thursday, and the restaurant was crowded. Folks hopeful for a warm meal at a newly-opened pizzeria. Overall, cheerful ambience. If only the food and service weren't so VERY below average... read more

I like it but my husband and daughter don't so looks like I will not get to go often. We have had really bad service twice now. We have waited forever on food when it wasn't packed and some of the young girls there are rude and need to be better trained or fired. The sauce that comes with the chips is awesome! read more

We tried out the new Collierville location last night and it was really good! Staff was very attentive and nice and pizza was hot and full of fresh ingredients. We live close and will definitely be back! Love the decor and outside seating too! This was a much needed eatery for Collierville. read more

The place is run by teenagers and the manager just was sitting there sewing something instead of doing something that helps. The food isn't great but it's not terrible. I don't know how people love the food read more

Pizza came out fast. The spinach dip was great. The pizza was great. They know how to make proper southern sweet tea. The staff was nice. Also you can walk across the parking lot and get ice cream at Mensi's. Win-win. read more

Very great pizza place. Ordered mozzarella sticks with marinara and mozzarella sticks are warm and you get the crispy texture of the breading in every bite. Also ordered the El Diablo pizza. So good. The jalapeños add a kick to it and the BBQ sauce is a great addition. Would return. Wish it was 100 stars. read more

I got Lost Pizza Co. to-go Friday Friday 6/2/2023. The restaurant was not crowded, just a typical Friday night. (The restaurant next door WAS crowded, which is how I ended up at the pizza restaurant). I had to wait over an hour for a to-go order, was never offered a drink while I waited, and the staff made one menu item incorrectly twice while I waited. They eventually got it right, but the rest of the order was ice cold by then. The staff was immature and rude, and the staff making salads kept touching her body while also touching the food. The manager yelled at them several times to "get their head in the game," but acted like I was crazy when I complained. The kids working were more worried about flirting than working. When I contacted the owner to complain, he basically called me a liar, didn't even apologize, and said his staff had already filled him in. I didn't expect a refund or anything, but it would be nice for him to acknowledge the issue instead of just brushing me off. Sad part is the food was good, even reheated, but I will not be back to a location owned by Tim. Terrible customer service, terrible management, and terrible leadership. read more

Was excited for our first time here. All the booths were dirty, and most tables were out of paper towels. Alfredo looked and tasted like it came out of a jar. The chicken on it looked like canned chicken. The pizza sauce was very strong with an alcoholic whang to it, both of us could not eat it. Definitely will not be back. read more