We are renting a large home from Destination Big Bear that is beautiful. We had a few unanswered…read morequestions and some confusion from previous conversations - then we were lucky enough to connect with Ally who works there. WOW - she was incredible. No only answered all of our questions but went above and beyond to straighten out everything that we needed. Friendly, professional and knowledgeable! If you are lucky enough to get her when you book with Destination Big Bear- you can feel confident everything will turn out great!

Big Bear is a great place to visit regardless what time of year. It's also above and beyond dog…read morefriendly! This place manages rentals. Incredibly organized, great system for checking in, quick to respond to questions and a delight to speak to when calling. They ensure the properties are well maintained and that your experience will be awesome. Don't hesitate; visit soon!!!

What a pleasure it was doing business with Big Bear Lakefront Cabins!…read more So easy to communicate with throughout our stay. We rented the "lakeview manor" (luxury cabin) conveniently located right behind oakside restaurant. Walking distance to the village was only 3-5 minutes! When booking with Lakefront Cabins they offer a 20% discount on boat rentals through pleasure point marina. We took advantage of this great value. Lakeview Manor cabin comes with an AC/DC pin ball machine, when I went to play it, one of the flippers wasn't working so I sent a service request out to Lake front cabins and they immediately sent a technician. Within an hour it was fixed. Very much appreciated! The cabin is equipped with oversized TV's, state of the art fireplaces, and modern style finishes throughout. It's a must stay if you're planning on visiting big bear.

The cabin is absolutely perfect for our family of 5. It's cozy and down home mountain vibe feeling…read morewith lovely perks of a keurig, electric fireplace, jacuzzi and cozy beds. The family fun garage was a blast for us. Card games, sports on the tv, and pool.. Thank you to the owners for sharing their gem!!! I have no affiliation with them, just had a fantastic 4th of July with my family at a great cabin!

We had a fantastic experience! Brandon, Leanne, and the entire team were absolutely wonderful to…read morework with. They were incredibly helpful, responsive, and went above and beyond to make sure everything was taken care of. You can tell they genuinely care about their guests and providing a great experience. I would definitely recommend staying with this team and would happily book with them again! Great communication, great service, and an overall excellent experience.

I booked the "Home in Big Bear" at Sky High Cabins through Airbnb and I am leaving a review based…read moreon my experience. The home is in a nice area of Big Bear Lake and looked beautiful in the listing photos. Unfortunately, our experience was very different, particularly regarding cleanliness and comfort. We found ants around the kitchen sink, on the counter, inside board games, on the floor, and even a dead ant in the refrigerator. We also found live spiders in the bathroom and dead flies on the floor and stairs. The master bathroom shower curtain had visible mold spots. The home was also uncomfortably warm during our summer stay, making it difficult to sleep. The downstairs game room AC worked well, but the upstairs remained very warm despite setting the thermostat to 73F. There were stains on the living room sofa and scuff marks and dirt on the walls and doors. Due to the overall cleanliness concerns, we chose not to use the hot tub. Overall, the location was nice, but the cleanliness issues, insects, mold, and inadequate cooling significantly impacted our stay.

Melia left my kids stranded and wouldn't let them into the place. She said it was "regulations"…read morebecause the booking was in my name. I suggested to her to give me a refund and let my adult son rebook it in his name so the rules are met. They were already there! She didn't even respond! She kept my money and the kids had nowhere to stay!

Snuggle Bear Cabin...there are only positive things I can say about this deeply wonderful and…read morerelaxing cabin. What I noticed about the location of this cabin was that it was further away from the heavy tourist areas but close enough to grocery stores, restaurants and shops. So if you are looking for peace and quiet this is the perfect getaway from the everyday stresses of life. This cabin includes a living room with a cute fireplace, a small but full kitchen with a eating area, full bathroom (water pressure is good and it heats up pretty quickly), a bedroom with a closet, access to the backyard, a front porch and a cozy loft with a flatscreen TV that I didn't touch once. I was primarily there solo to detox from the busy life of Los Angeles and not to ski since I was there beginning of May. Snuggle Bear Cabin had everything I needed to detox. I laid out my yoga mat and meditation pillow upstairs in the loft and it had an inviting view of tall trees out the window. It was a perfect environment to reflect on life, letting all creative juices flow, read and write. The solitude was exceptionally welcome. The final full day that I was there, my boyfriend came up to join me. And really...all we did was snuggle. I highly recommend this beautiful cabin for anyone to deeply relax and enjoy the natural wonders of Big Bear. Thank you, Melia, for his wonderful experience.

Stayed 2 nights at the cabin, 2 adults and our dog. The cabin met our needs perfectly and had a…read morenice fenced yard area for our dog to play in. The bed was comfortable and the cabin was clean. It's in a convenient location and was minutes to the lake, zoo, and trails. There is even a coffee and donut shop within walking distance. We were sad to be leaving and will definitely visit again. I would highly recommend this cabin for a family with dogs or children.

Big Bear Cool Cabins is best place to find a great deal paired with A+ staff. We have used them…read moremany times in the past and will again in the future. See you soon!

I took my vocal jazz group at the college I teach at to Big Bear for retreat. Big Bear Dream Cabins…read morewas beyond helpful. They were able to find us a cabin in our budget, provided a W9, and were courteous with the school during the payment process. They beat everyone else's prices, and were easy to communicate with. We stayed in the Castlewood Estate, and we loved it. We will be back next year for sure. Thank you so much Big Bear Dream Cabins!

5 Kern's Cabin (Kabin on confirmation): The showers did not work correctly, the fixtures are…read morebroken and the water was scolding hot or freezing cold, not to mention plumbed the wrong way so hot is really cold and cold is really hot. This is super dangerous and luckily my youngest daughter did not get burned. There is no reason to allow your water heater to pump out scolding hot water, that is a simple adjustment. Fan in the bathroom is broken upstairs so to get air flow from a shower, you need to open the window which is in direct view of the neighbors living space. How the cleaning service does not notice this is confusing. The towels in the bathrooms are literally rags, all mixed matched, some with holes and super thin. Just a bit odd when you need 4 towels to dry off. The kitchen did not have a decent quality or array of items needed. The dishwasher had a rubber band holding the utensil tray on. The fireplace/living room was why we choose this location so that was as expected. The lingering Christmas decorations were a bit odd but with the overall quality of the property, it makes me think the property is just not either rented often or maintained. And last but not least, while we stayed for 2 nights, keep in mind we were out and about all day, a critter chewed all the wiring in our engine. It definitely was at this cabin since our engine light went on when we were departing on our last day. We assumed it was a faulty sensor since my car is new but as it turns out, $1,067 later, something ate through our engine while it was parked at the unit. And, that $1,067 may not fix it. If it doesn't work, the dealership told me they would need to replace this entire section. I did not bother to ask how much that was going to be. There are signs all over reminding you to not feed critters and you can not use their city issued trash receptacles. They want you to take the trash with you to this local dump which for this cabin, was in a convenient location. Not a big deal they want you to take the trash, but I am assuming the critter issue is a much bigger problem. We also opted to have the trip insurance just in case of weather. Although they cover a wide array of random things, the one thing they have listed as being not covered is.......VERMIN. I notified the management and they responded with a we will look into it. Does anyone else notice there are only 5 star reviews on their Big Bear Cabin website? Good thing we have other options on google & yelp to make a review!

We stayed at Edgewood Mansion for my 40th birthday during New Years Eve. My husband planned the…read moretrip to include my closest girlfriends and their families. From the beginning to the end we had the best experience. The mansion has so much history, is perfect to accommodate multiple families with en suites, huge kitchen, many places to relax, and plenty to do. We had kids from ages 4 to 10. We thought we would run out of things for them to do. Not at all. The mansion is so huge, they had plenty of room to stretch out, the hills on the property provided for fun sledding and snowman building. The adults were either at the sauna, jacuzzi, kitchen, outside in the snow walking the 2 acres of property or just relaxing in one of the many comfy nooks. I highly recommend Edgewood Mansion for any type of event whether it's a birthday trip, family reunion, corporate retreat or any other purpose where you want to feel like you're at home, or provided for like a Queen. The location which is located higher up in the mountains is away from the traffic. The accommodations are immaculate and the concierge services provided by Chantal who was available to us 24/7 before we got there and during, was spot on. We catered instead of cooking which was so much easier on everyone so we could enjoy each other's company versus cooking. Chantal gave us choices and she had Mexican food delivered one night, Italian catered another and on New Years Eve we had a personal chef, Mike who is a master chef create the most delicious surf and turf dinner. We had piles of Alaskan king crab legs and the freshest, tastiest filet. Everything was provided. This was an amazing trip because of where we stayed, the owner Laura who was so accommodating and Chantal who was so helpful. Our friends have not stopped thanking us for coordinating this trip. We all got to spend time together with the kids together and not feeling overwhelmed because everything was at our fingertips. Thank you to Laura, Chantal, Irvin and the maintenance crew, Sherri our housekeeper and the magical Edgewood Mansion.

An absolutely fantastic experience for a vacation. Then property, the house, the eclectic,…read moretimeless, sometimes bizarre, sometimes awe inspiring and generally non-stop entertainment made this rental one of the best. Laura, the owner, does a fantastic job of welcoming you, walking you through the sometimes labyrinthine maze of rooms, and welcoming you to a piece of history. As we travelled during Covid19, the property felt safe, clean and secure and we had no concerns about our health or safety. Highly recommend for people hosting special gatherings, parties, family vacations or special events. Definitely worth it.

We had the best stay!! Everything was amazing and I'd say this is one of the best options at BBL…read more We had a two bedrooom and it was honestly a full furnished apartment with washer and dryer, bbq, and full kitchen with all kitchen tools and appliances. I'd definitely stay again!! The amenities include pool, jacuzzis, pickle ball, basketball, fire pit, arcade, ping pong, corn hole, etc. and just minutes from all shopping.

ABSOLUTELY UNETHICAL AND SHADY!…read more We booked 3 rooms months in advanced with family coming into SoCal. We called after booking to confirm reservation and make a request to be placed near each other. I called the evening before our stay, again, to request the rooms be situated near each other and was confirmed they had all 3 reservations (2 rooms on one reservation under my BIL and 1 room on a separate reservation under my husband). We make our 2hr drive up to Big Bear and upon checking-in (around 3pm), we're told they couldn't find either reservations! Here's the shady part: one of the female employee hears this, she steps in to take over. She proceeds to tell us that the reservations were not in their system, they have no means of altering the system therefore it couldn't inadvertently be cancelled, she was new but somehow gave the response that this has never happened before, and she continues to insist my husband and BIL contact their credit card and third party booking agency (in addition to Extra Holidays which has nothing to do with our reservation) to address the issue, despite us showing email proof of reservation and payment. No one more experienced or even a manager (who appeared to be standing behind this receptionist) stepped in to help this "new" worker. After about almost an hour of "there's nothing I could do on my end" excuses, and having had 3rd party booking confirmation, the receptionist confirmed that EVEN if we were to verify all of this, they had no rooms available for our party. Which was odd because we were early for check in. Later that day, my husband got on the phone with the 3rd party booking agency we used to get a refund, they called the hotel to confirm we didn't stay, and here's the UNETHICAL part: WorldMark confirmed with the agent that THEY CANCELLED our reservation!!! A quick Google search for reviews on this issue showed this has been a common practice of WorldMark. They over book rooms by up to 20% banking on cancellation. But if not, then they drop the paid reservations, often without any notice. This is completely shady and unethical greedy business practice. We were fortunate enough to only have a 2hr drive, but folks traveling from out of state or country would have had no other accommodations! Please be aware and DO NOT EVER BOOK WITH WORLDMARK. The employees know what's up and they do not care and will lie just to get you out of the way.

Stayed here one night. It had a lot of charm to it. The decor in the room was very nice and the…read moregrounds outside were very well kept. It's great for families as well as for couples. I would consider staying here again but I would want to go in early Spring or late Fall when it is cooler because the cabins do not have AC and only a fan to blow on you. I was hot and tired from a long hike I did and it was really hard for me to cool down in the room and get a nap in unfortunately. The good news is that the room cools off as soon as the sun moves behind the cabin. The studio suite I was in was pretty well equipped. Keep in mind they ask you to not rely on housekeeping to take care of any messes you might make while you are there. Sometimes when you go on vacation you sometimes want to leave the chores at home but this lodge asks that you haul out your trash and respectfully clean all the dishes used for coffee, etc. I was fine with that but just something you should be aware of when about to check out. Also read the literature they give you at check in thoroughly . I didn't realize I needed to hang a parking sign on my parked car until I read the brochure at 5am the next day but lucky for me my car was still there. Also reading the literature in the envelope they mentioned check out was at 11 but the introductory email I was sent said 10, so there was that indecision as to how late I should sleep in to but I just decided to check out at 7 instead and save any headache and also get a jump on the crowds at Grizzly Manor Diner. Great place for families tho, lots of space to run around outside, bikes to ride around, campfires to sit around, and bring your swimming trunks too. Taking a dip in their pool is the instant solution to the air conditioning dilemma besides taking a cold shower. I'd give Noon Lodge 4.5 stars w the opportunity for 5 if they had some AC, but like I said, check the temps ahead of time and probably stay here if it doesn't get above 80 the days you come.

I love this place and will be back! Where to start? The location is perfect. You still get to be on…read morethe lake, without being on the busy part of the lake. You feel like you are getting your own cabin. Not a hotel. Check in was so easy! Parked in my cabins spot. Saw the lobby sign. Walked up, saw our name, grabbed the envelope which had the key, a map, a pamphlet and all inside. Walked right to our cabin and that was it. We stayed in cabin 10 since there was 6 of us. Downstairs was the kitchen, living room, bathroom with shower and a bedroom with a queen bed. Then upstairs, a loft with a twin over full bunk bed, then another bathroom with shower and a large bedroom with queen bed and a balcony overlooking the lake. There was a nice size pool with loungers, a few fire pits with chairs around, picnic tables, cute lighting, soft music. Games here and there like cornhole. Towels provided at the pool. Canoes that you can use. Just make sure to sign the waiver. We used the canoes everyday. No extra cost. Jesus was so helpful! Texted him a couple of times and immediately was there to help (like get the stuff for the canoe and turn on the fire pit, not any problems.) yeah the place is a little older but All of big bear is. It's outdoors. It's camping vibes. Sorry I didn't get more pics!

We had a wonderful stay with Big Bear Vacations. The property was clean, comfortable, and exactly…read morewhat we needed for our family trip. The check-in and check-out process was easy, and everything was well organized. We really enjoyed our time in Big Bear and would definitely consider staying with Big Bear Vacations again. Thank you for a great experience!

Aside from problem entering using digital key, all was beyond expectations. The location 2as…read moreperfect for our needs. Very quiet neighborhood as well.