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    Big Bear Vacations

    3.1 (921 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

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    Inclosed area outside
    Ruby G.

    This property does not have a kitchen table or extra seating for 6 people. Single sofa in living room with 3 people seating. Love the cable tv and free WiFi Big beautiful backyard. Small kitchen without a dining table . Had to eat outside on picnic table.

    Beautiful tree in front of the cabin.
    Aud P.

    A little misunderstanding about the check-in spot. First told we could go straight to the cabin then was told check-in at the office. When we arrived at the office, Darin did explain that bookings within 30 days will need to check-in at the office. Will know for next time. The team was very quick to respond to our questions and concerns about the cabin. We will contact them again if we need a cabin.

    Fireplace

    Unfortunately, this stay was very disappointing. The fireplace was listed as an amenity, and the photos showed it as usable, but upon arrival we found it damaged and not working. One of the main reasons we booked this cabin was for the fireplace, especially given the location and time of year. In addition, the entire place smelled of cigarette smoke. The odor made it very uncomfortable to stay in the cabin. I could barely sleep the first night because of how strong the smell was. We paid $1,165 for two nights, and given these issues, it was not worth the price. I do not recommend this place. If you are considering booking, I strongly suggest confirming all amenities directly with the host beforehand.

    Our daily visitor.

    We always enjoy staying in the waterfront cabins at Shore Acres Lodge. Friendly staff - Matt always goes above and beyond to make sure we've got everything we need for a perfect stay.

    Trina O.

    We had such a wonderful family getaway with Big Bear Vacations! We didn't know exactly what to expect, but we were pleasantly surprised by the quaint charm of Big Bear. The house we stayed in was cabin #1976 which reflected the authentic mountain character of the town, which we really appreciated. The best part was discovering that our backyard looked right out onto Bear Mountain Golf Course. My husband and son went golfing one morning while my grandson and our family cheered them on from the yard--such a special memory! Visiting in September was perfect for us. It was peaceful, quiet, and such a nice change of pace from the busyness of Las Vegas. Thank you, Big Bear Vacations, for giving us a relaxing and memorable experience.

    View from the back deck
    DeeAnn D.

    We rented the Sunset Ridge Villa in Big Bear for Thanksgiving weekend and were very happy with the entire experience. I made the reservation with Stefanie and she was very friendly and knowledgeable. Throughout our trip, BB Vacations was quick to respond to any issues/questions, including taking care of a minor issue with the house upon arrival. The home was beautiful and was ready when promised. We would use them again for our Big Bear rentals.

    Carrie J.

    We really enjoyed our stay! We took 21 people and it was enough space for all. The property is beautiful and has great views. It was relaxing and we would definitely stay again

    Valerie S.

    Had an amazing Easter weekend with my family at jaybirds landing escape my wife and I enjoy the spa so relaxing. Our kids loved all the games kept them busy. Our dog enjoyed the spacious backyard we also enjoyed our coffee on the balcony with the amazing views. The airport was not noisy at all and it was cool to see some helicopters land during the day. 10/10

    Experience was awesome. Celebrated our 8 year wedding anniversary with my wife Cabin was perfect. People in charge of big bear vacations were always in contact with me on anything I needed which was awesome as well. Plan on coming back with my family

    Cozy spot by the fire.

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    25 days ago

    It was honestly a very nice place to stay! Everything was conveniently close by! We really enjoyed our time there!

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    Stefanie R.

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    4 months ago

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    Stefanie R.

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    5 months ago

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    Stefanie R.

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    11 days ago

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    10 days ago

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    7 months ago

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    8 months ago

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    2 days ago

    love it definitely well come back soon the weather was perfect very relaxing and peaceful

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    4 months ago

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    Stefanie R.

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    2 months ago

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    Stefanie R.

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    8 months ago

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    Nathan K.

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    18 days ago

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    5 months ago

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    6 months ago

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    26 days ago

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    Stefanie R.

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    28 days ago

    Checking in and out was easy. Cabin had a nice backyard for entertaining and private for your dog. All fenced in.Quiet and relaxing

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    Stefanie R.

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    4 months ago

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    Stefanie R.

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    29 days ago

    The view and the proximity to the lake was five stars! The rest was doable and we'll be back!

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    Stefanie R.

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    1 month ago

    Great lake front Cabin, had a alot of fun with thr family staying here for the weekend.

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    Stefanie R.

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    1 year ago

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    Melissa G B.

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    4 months ago

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    6 months ago

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    Nathan K.

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    7 months ago

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    Nathan K.

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    7 months ago

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    7 months ago

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    7 months ago

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    1 year ago

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    8 months ago

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    Nathan K.

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    5 months ago

    Easy check in process. Prompt responses! Highly recommend renting with Big Bear Vacations

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    Stefanie R.

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    5 months ago

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    4 months ago

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    Andres N.

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    4 months ago

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    Stefanie R.

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    5 months ago

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    2 months ago

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    5 months ago

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    11 months ago

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    10 months ago

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    Page 1 of 24

    Big Bear Vacations Reviews in Other Languages

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    Review Highlights - Big Bear Vacations

    While we haven't begun renting our cabin yet, the onboarding and owner-side experience has been excellent.

    Mentioned in 462 reviews

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    4.4(1.2k reviews)
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    Love this company! We booked the most amazing cabin in 2023 and are heading back again, of course…read morebooking through them. The entire process is seamless and the team is so pleasant to work with, especially Ally. Ally truly goes above and beyond. She's incredibly informative, thoughtful, and makes sure you have all the intel you need before your trip. She even shared helpful local resources like bensweather.com for updates from their local meteorologist and pointed me to where to check road conditions, then followed up with an email including everything to make it easy. She also gave the best cabin recommendations tailored to what we were looking for. You can just tell she genuinely loves helping people. She makes you feel less like a customer and more like family. Pro tip: it's way more affordable to book directly through them than through Airbnb or other third party sites. Highly recommend!

    I had an amazing experience with Ally and Ernesto at Destination Big Bear. I was in a really…read morestressful situation after I lost my ID at an Airbnb, and they went above and beyond to help me navigate everything. They were patient, professional, and genuinely cared about making sure I was okay and taken care of. What could've been a nightmare turned into a smooth experience because of their help. I'm so grateful for their help and highly recommend Destination Big Bear -- especially Ally and Ernesto. True customer service like this is rare. Thank you both so much!

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    Sky High Cabins - Sky High Mountain Lodge

    Sky High Cabins

    5.0(8 reviews)
    0.3 mi
    Locally owned & operated
    Women-owned & operated

    My review is as an owner of a rental cabin in Big Bear Lake. For years, we had been with one of the…read morelarge property management companies on the mountain with very lackluster results. Not much rental activity except in the winter, damage to the property that went unreported by housekeeping, and just the general vibe that our small cabin was a very low priority for them. Finally, we made the decision to change management this summer after we completed a remodel. I found Leanne in a Big Bear FB group online along with several other PMs who responded to a post I made about looking for new management. Leanne was the only one who provided helpful, tangible information when she reached out to me. We spoke and then I decided she and SkyHigh cabins would be our new managers. The onboarding process was smooth and detailed. They are extremely professional and walked me through the different stages of getting ready to "go live" on the various platforms they use. It took about 6 weeks to get everything completely switched over. But when we did go live in mid-October 2025, all I can say is WOW!! We've had 12 reservations made in just over a week's time! We didn't have 12 reservations in the last year total with the old company, so this has been very, very exciting for us. Aside from all of that, Leanne, Jennifer and their team are very communicative and helpful. If you are looking for new management, I cannot recommend them enough. Just do what they tell you to do, use their vendors, and follow their lead. They have figured out the algorithms and rental platforms to such a degree that your property will actually start to pay for itself. We were on the verge of selling our cabin, but now, we will be able to hold on to it. Call them today!!

    Best decision I ever made for my Big Bear rental was partnering with Sky High Cabins. They take…read morecare of everything from permits, taxes, rental bookings, cleaners, hiring repairmen, etc. - Thank you for all that you do!

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    Snuggle Bear Cabin - Definition of cabin fun when it's 30 degrees out & you're one competitive lil gal ;p always stay strapped w/ sour candy

    Snuggle Bear Cabin

    4.5(15 reviews)
    1.7 mi

    Melia left my kids stranded and wouldn't let them into the place. She said it was "regulations"…read morebecause the booking was in my name. I suggested to her to give me a refund and let my adult son rebook it in his name so the rules are met. They were already there! She didn't even respond! She kept my money and the kids had nowhere to stay!

    Snuggle Bear Cabin...there are only positive things I can say about this deeply wonderful and…read morerelaxing cabin. What I noticed about the location of this cabin was that it was further away from the heavy tourist areas but close enough to grocery stores, restaurants and shops. So if you are looking for peace and quiet this is the perfect getaway from the everyday stresses of life. This cabin includes a living room with a cute fireplace, a small but full kitchen with a eating area, full bathroom (water pressure is good and it heats up pretty quickly), a bedroom with a closet, access to the backyard, a front porch and a cozy loft with a flatscreen TV that I didn't touch once. I was primarily there solo to detox from the busy life of Los Angeles and not to ski since I was there beginning of May. Snuggle Bear Cabin had everything I needed to detox. I laid out my yoga mat and meditation pillow upstairs in the loft and it had an inviting view of tall trees out the window. It was a perfect environment to reflect on life, letting all creative juices flow, read and write. The solitude was exceptionally welcome. The final full day that I was there, my boyfriend came up to join me. And really...all we did was snuggle. I highly recommend this beautiful cabin for anyone to deeply relax and enjoy the natural wonders of Big Bear. Thank you, Melia, for his wonderful experience.

    Photos
    Snuggle Bear Cabin - Snuggle Bear Cabin in Big Bear Lake, CA

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    Snuggle Bear Cabin - Love the new red windows it gives the cabin a unique charm

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    Edgewood Mansion - Hand carved 200 year old bar

    Edgewood Mansion

    4.1(14 reviews)
    0.7 mi

    We stayed at Edgewood Mansion for my 40th birthday during New Years Eve. My husband planned the…read moretrip to include my closest girlfriends and their families. From the beginning to the end we had the best experience. The mansion has so much history, is perfect to accommodate multiple families with en suites, huge kitchen, many places to relax, and plenty to do. We had kids from ages 4 to 10. We thought we would run out of things for them to do. Not at all. The mansion is so huge, they had plenty of room to stretch out, the hills on the property provided for fun sledding and snowman building. The adults were either at the sauna, jacuzzi, kitchen, outside in the snow walking the 2 acres of property or just relaxing in one of the many comfy nooks. I highly recommend Edgewood Mansion for any type of event whether it's a birthday trip, family reunion, corporate retreat or any other purpose where you want to feel like you're at home, or provided for like a Queen. The location which is located higher up in the mountains is away from the traffic. The accommodations are immaculate and the concierge services provided by Chantal who was available to us 24/7 before we got there and during, was spot on. We catered instead of cooking which was so much easier on everyone so we could enjoy each other's company versus cooking. Chantal gave us choices and she had Mexican food delivered one night, Italian catered another and on New Years Eve we had a personal chef, Mike who is a master chef create the most delicious surf and turf dinner. We had piles of Alaskan king crab legs and the freshest, tastiest filet. Everything was provided. This was an amazing trip because of where we stayed, the owner Laura who was so accommodating and Chantal who was so helpful. Our friends have not stopped thanking us for coordinating this trip. We all got to spend time together with the kids together and not feeling overwhelmed because everything was at our fingertips. Thank you to Laura, Chantal, Irvin and the maintenance crew, Sherri our housekeeper and the magical Edgewood Mansion.

    An absolutely fantastic experience for a vacation. Then property, the house, the eclectic,…read moretimeless, sometimes bizarre, sometimes awe inspiring and generally non-stop entertainment made this rental one of the best. Laura, the owner, does a fantastic job of welcoming you, walking you through the sometimes labyrinthine maze of rooms, and welcoming you to a piece of history. As we travelled during Covid19, the property felt safe, clean and secure and we had no concerns about our health or safety. Highly recommend for people hosting special gatherings, parties, family vacations or special events. Definitely worth it.

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    Big Bear Cabins

    Big Bear Cabins

    3.2(19 reviews)
    0.0 mi

    5 Kern's Cabin (Kabin on confirmation): The showers did not work correctly, the fixtures are…read morebroken and the water was scolding hot or freezing cold, not to mention plumbed the wrong way so hot is really cold and cold is really hot. This is super dangerous and luckily my youngest daughter did not get burned. There is no reason to allow your water heater to pump out scolding hot water, that is a simple adjustment. Fan in the bathroom is broken upstairs so to get air flow from a shower, you need to open the window which is in direct view of the neighbors living space. How the cleaning service does not notice this is confusing. The towels in the bathrooms are literally rags, all mixed matched, some with holes and super thin. Just a bit odd when you need 4 towels to dry off. The kitchen did not have a decent quality or array of items needed. The dishwasher had a rubber band holding the utensil tray on. The fireplace/living room was why we choose this location so that was as expected. The lingering Christmas decorations were a bit odd but with the overall quality of the property, it makes me think the property is just not either rented often or maintained. And last but not least, while we stayed for 2 nights, keep in mind we were out and about all day, a critter chewed all the wiring in our engine. It definitely was at this cabin since our engine light went on when we were departing on our last day. We assumed it was a faulty sensor since my car is new but as it turns out, $1,067 later, something ate through our engine while it was parked at the unit. And, that $1,067 may not fix it. If it doesn't work, the dealership told me they would need to replace this entire section. I did not bother to ask how much that was going to be. There are signs all over reminding you to not feed critters and you can not use their city issued trash receptacles. They want you to take the trash with you to this local dump which for this cabin, was in a convenient location. Not a big deal they want you to take the trash, but I am assuming the critter issue is a much bigger problem. We also opted to have the trip insurance just in case of weather. Although they cover a wide array of random things, the one thing they have listed as being not covered is.......VERMIN. I notified the management and they responded with a we will look into it. Does anyone else notice there are only 5 star reviews on their Big Bear Cabin website? Good thing we have other options on google & yelp to make a review!

    I would never stay with this company again. I rented through Air Bnb. First off, the only reason i…read moreleave this review is to warn fellow renters. Take pictures of the cabin when you arrive and when you leave. The condition of the cabin was OK and i had no major issues during my stay. My problems started two days after i got home. I received a request from the booking agent for $500! The message read: 'Thank you for taking care of the deck repair. Michelle' I responded immediately asking what had happened and that i was unaware of any issues while renting. I feel like this type of communication was rude and absolutely presumptuous that i caused the damage. You see, i went to Big Bear when everything was covered in snow. It had been covered for the last weeks from a previous snowfall, and the snow had not melted yet. When i arrived at my cabin, it was completely covered - including the deck. We were not able to use the deck for this reason. Obviously the rental company did not shovel the snow in between renters. There was no further response from her and she escalated the issue to the AirBnb team. There was no dialogue or attempt to speak with me regarding this, which I believe would have deescalated the situation because i attached a picture clearly showing that the deck was covered in snow/ice. It did not snow while we were there - this was obviously from previous snowfall. The damage pictures she sent looked like a burn marks on the deck. Those burn mark pictures were soaked in snow melt and ice. Obviously this could not have been done by me i my picture shows the deck covered in snow. Till today, after escalating the issue the rental company has not followed up with myself or AirBnb. It is unprofessional and unnecessary to work with your customers this way. This company turned my great vacation into anxiety when i came home. I would never rent with them again. Be professional, do you diligence and don't accuse your renters of damage because you don't adequately check your properties in between rentals. -Renee

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    Big Bear Cabins
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    Big Bear Vacations - vacation_rentals - Updated May 2026

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