I'll get right to the point: The shredded beef in the Taco Salad had a nice texture ... but it was totally devoid of flavor. Our waitress never came back to check on us to see how everything was ... but we could see her sitting around the corner chatting with another waitress. At least twenty minutes had passed after we'd finished eating, yet we were never presented with a bill. We decided there was no use just sitting there, so we made our way to the cash register, asking to speak with the manager as we paid. A male waiter came to the register, and we relayed our comments about the food/service; that no one seemed to care. Again, we asked to speak with the manager -- who never came to the register. The waiter said there was nothing he could do for us ... but, "Next time, ask for me," which he condescendingly repeated three times. I must admit: After the third "Next time, ask for me," knowing all of this had fallen on deaf ears (ya think?! -- after all, our money was now in the till), not seeing any name tag, I asked, "And what is your name?" "Mario," he retorted smugly. Even if the food is not the best, excellent service is the ticket to returning customers. We shall not dine in this restaurant again. read more

If your ever craving menudo. Go here ! Sooo good and a fast ! everything else is just okay.

Stopped in here very busy with locals service very good and food quality with generous portions . Salsa very, very good . Bakery with beautiful goods well priced Thinking to stop for breakfast next time as well read more

Los Jarrones - Terrific bakery and wonderful carnitas - Mexican Near Me - El Paso, Texas

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I was very disappointed on this visit. I would eat here all the time and it was delicious but this time it was different. I went to the redd location and I ordered the lengua tacos. My 3 tortillas had little overcooked pieces of reheated lengua. It didn't taste like lengua at all and didn't have anything to add to my tacos. No cilantro, onion or salsa. I put the rice and beans in my tacos to give it flavor. I couldn't even get ahold of my waitress because they had live entertainment. O and the bathroom was disgusting. read more

-a little more than 1 and a half hour for 4 plates -served other tables who were seated after us -didn't deliver the orders completely -lack of organization read more

Every time I've gone to Los Jarrones, it's been either moderately busy or completely packed, and that's saying something as I've probably been to Los Jarrones more times than any other Mexican restaurant in El Paso. The food is standard El Paso Mexican food, which is by no means a bad thing; enchiladas, carne asada, various tacos, and even menudo along with every other staple you can think of. However the quality has been amazingly consistent; every time I've gone there, I have had a good meal. The wait staff is efficient and quick, and your meal will normally be out of the kitchen in under 10 minutes, while you fill up on the freshly made chips and in house made salsa. The prices are also extremely reasonable: my brother always gets the beef fajitas, which would be at least 10 dollars more at any other establishment. The food always tastes fresh and has a homemade quality to it. My only complaint is with the chairs, they're wooden and straight backed making them slightly uncomfortable, but that's being very nit picky. Once you're done with your meal, you can walk through a doorway into their bakery, which serves all manner of galletas, pan dulce, empanadas, and other freshly baked treats. They are an amazingly good value, and you'll always see me leaving toting out a brown bag full of cookies and a full stomach. I can't guarantee that coming here you'll say that you've had the best Mexican food in your life, but what I can say is that you will leave full, happy, and satisfied, with your wallet still full as well, maybe with a bag of sweet treats for your journey to your next destination. read more

Really like this place. Delicious food. Friendly service. Terrific atmosphere. Need to ck out their happy hour! This new location is so much better than their old one. Plenty of seating. Bakery still real popular. Wish it was on our diets read more

Well I'm back even though I swore I would never write another review for your help. I have no idea why this place only has three stars other than the people who have read it before must've come like right at the closing or an off day because our service and the food was outstanding. The gratuitous chips and salsa were great. Chips were crispy and the salsa was flavorful without being too hot. My son had a hamburger patty and french fries. The fries were freshly cut and the hamburger was very well seasoned and it wasn't from a frozen stack. My wife had Milanesa, beans, and rice. She says everything was on point. And if you know from my previous reviews, my wife is very very stingy with stars. I ordered the Aracherra steak and a baked potato. Not much you can do to ruin a baked potato (maybe under cook it) but the steak was outstanding. They serve it with grilled onions and thinly sliced avocado. Overall we will definitely come back. read more

food taste like vomit, and the service is terrible, the ambiance is good but it's not the best

order enchiladas one chicken one cheese that order was wrong the food was terrible must have a new chef? I used to like the place

Used to like this place; now I for sure don't. The past couple times we've been it's always been the same rude waitresses. But this is enough. First, we asked for orange juice, it tasted like cigarettes, supposedly they make these fresh but this was WARM orange juice that had obviously turned. and when we asked for more water, the rude waitress went behind the bar and brought it back, that tasted even worse like dirty dishwater. When we got the food she just ran off we had to get someone else to help our table. When we went to go pay, THEY STILL CHARGED US for the orange juice, and the cashier was beyond rude we tried to explain to her what happened and she was worse than the waitress. How do these people have jobs? Never coming back. It's not about the prices it's about the service. And there is NO good service here. read more

Service leaves much to be desired. Walked in, and waited and waited for service. After waiting a total of 25 minutes and never being approached by a single waiter/waitress decided to leave as not to experience a completely disappointing evening. I was in shock. Never experienced such a complete lack of service... ever. I'll try again in a few months & see if anything has changed. Would love to edit this review, but if you want to enjoy a meal and not feel awkward waiting and waiting... maybe try anywhere else. Give them a chance to figure it out there. read more

I have been a customer here for years. The staff is friendly and make you feel very welcome. By far the best and most consistent menudo in El Paso. The Enchiladas montadas are exceptional. Their expansion to a larger location is a manifestation of traditional Mexican culinary perfection. Appropriately, the expansion of the menu confirms that Los Jarrones is an El Paso eatery icon. read more

BEST POZOLE IN EL PASO HANDS DOWN!!!! Their new building is beautiful service is always great and lets not forget the bakery on the side full of fresh deliciousness... love this place I've been coming for years and I don't think I'll stop any time soon!!! read more

Terrible, slow service. It took over an hour to receive our food, and once received, half of it, including a bowl of soup, were cold.

I got the Huevos Divorciados and the red Chile wasn't as good as I expected. The customer service wasn't the best but it was reasonable. The amount of time in which my food arrived was reasonable. The tables are a little too crowded. Best thing here are tacos with barbacoa meat and the menudo read more

Los Jarrones - Mexican Near Me - El Paso, Texas

Bad service.. waited and waited as we watch two other tables sit and order placed. When I spoke to manager he was dismissive. Food is okay but there are many other Mexican restaurants that have mediocre Mexican food. read more

I love this place. Probably the best in El Paso thus far. Ignore the negative reviews.

This place is so good, I forgot to get a picture cause I tasted my food and before I knew it, it was gone. The menudo is amazing, the green chili burritos, read more

Was looking forward to trying out this revamped restaurant. The inside is very nicely done. Sadly, the food was a disappointment. I had the combo plate that included a cheese relleno, enchilada, and ground beef taco. The food took a long time to come out of the kitchen and arrived cold. Funny that the waiter told me to watch out for the hot plate. The plate had been over-microwaved, so the beans had a solid crust over it. The beans looked and tasted like a dab of adobe. The rise was also overcooked and crusty. Not a good day for this restaurant. read more

What is there to say other than it was delicious . The red sauce was awesome and so was the moyetes, the French bread with refried beans then smothered in cheese. The bakery next door is worth checking out. The bread is fresh and it smells amazing. read more

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Food is fair but service is horrible !!! Delivered fajitas without tortillas and we asked twice and still did not receive them . Had to ask for water refills and we gave up ordering additional drinks. Don't be in a hurry , if you do get service it is incredibly slow getting food out of the kitchen. read more

I ordered menudo to go & when I got home I discovered I had rec'd NO meat in the menudo ! Very unscrupulous way of doing business . I called & asked for a Mgr. The guy on the phone said he was a Mgr but would not give me his name ! He said "oh bring it back I'll replace it". I'm so dissatisfied & disappointed that this local business , whom I went out of my way to patronize , would do this to their customers!! Dora Ochoa read more

I was a customer until the service got bad. The good servers left slowly. I gave the new place a chance and even worse. I myself told the owner he needed to educate the service. Courtesy and smile equal good tip and returning customers. Food was decent but the service has always been an issue here. Even for take out say 20 min and wait an hour or more. Never gone back. read more

The caldo de res is amazing!!! Taste just like grandma's homemade meal! The wait is long but we'll worth it! And don't forget to stop by the bakery next door! Fresh breads to enjoy at home with coffee later!!! read more

We asked if we could sit outside and the server lied to us and told us there was no tables inside, after being seated we checked to find only one table of 4 sitting outside. The service was so terrible and the food took 45 minutes to only be okay! The one male server busting his butt off who wasn't even assigned to our table ended up helping us for most of our lunch. Angry, mean atmosphere where female servers argued right in front of our table. Just a poorly managed place overall. read more

WOW! I cant tell you enough of just how tasty this food is in LOS JARRONES. I ordered the chili rellenos and was in HEAVEN! They were STUFFED with gooey cheese and perfectly seasoned. The chips and salsa were homemade and the salsa was spicy and delicious. FANTASTIC! (my mouth is watering now..) Tacos are stuffed with fresh beef and wonderful cheese and veggies. Good and filling! Tacos shells are also home made and super tasty! Addicting indeed! YUM! I am so impressed by the freshness. Service was terrific too! Prices are reasonable as well. Check this place out guys, you won't be sorry, I promise! read more

Terribly disorganized!!! Need to improve hostess station!!! Food is good but not the best I've had as far as Mexican food places. Bakery is excellent. read more

They forgot my chicken for the chicken enchiladas and just brought the chicken on the side after 10 mins. The cheese wasn't melted. By the time we actually ate our food was cold. Horchata tastes like milk with the sweetened condensed milk not your traditional rice horchata drink. Flour tortillas taste homemade. Terrible service! read more

We came in excited because we were told they had great breakfast. We came in and there was 7 of us since we had 4 kids with us... surely a large bill. We stood there and were ignored. Then we asked someone hey we've been standing here and we can't just sit ourselves since we have a large group. She said let me see about cleaning a table and putting them together then they continued to ignore us so we had to just walk out of the restaurant. There is never a reason for an establishment to make patrons feel unwelcomed! This was so rude and unacceptable. She never even apologized or said just give us a minute. Just terrible!!!! read more

The food is usually very good. I don't recommend the Tapiqueno steak because they claim it was a sirloin but looked more like Chuck Steak because it was full of nerve and fat! read more

Los Jarrones - They claim Sirloin steak was used in the Tampiqueno! From mom's plate! Look at all the fat! Mine was worst! - Mexican Near Me - El Paso, Texas

Love this restaurant! Have always taken food to go, so never eaten there but Menudo, Pozole and Mexican plates are very delicious! We have been ordering food from them for several years now. Prices are very reasonable. read more

An amazing place for breakfast. Menudo, huevos rancheros, pan dulce are all up to par. Definite thumbs up. However... As great as this place is for breakfast, it is downright awful for dinner. Extreme inconsistency in the food quality. Don't risk it, but, if you must, stick to the staples. FYI, just down Doniphan, Ke Flauta serves up a genius selection of night-appropriate Mexican. read more

One of the best restaurants in town. A well kept secret really, despite the fact that they have at least three locations that I know of. The menu is vast, and I've tried a little bit of everything. Tacos, tortas, menudo, enchiladas, chili rellenos. Lengua, bistec, machaca, barbacoa, pescado, these guys have got a talent for cooking. The prices some of the most competitive in town. The atmosphere, laid back and genuine. Often times there's a guy serenading the guests with song and the wonderful music played from his guitar. tip the man! ;) The Redd Road location has a paneria next door for all your pan dulce needs, so our family often orders up a few with coffee after dinner. Lastly the place is byob, umm awesome! The only think keeping this place from getting a fifth star is that the service is a bit too laid back. You have to at times, be willing to get up from the table the wrangle them on over, which is funny because this all so you can get your check. Which since, they don't bring it to you at the conclusion of your meal, we have on multiple occasion almost forgotten to pay and walk out. We've always remembered to go back in, but really for their own benefit, drop the bill off so we can pay y'all for the wonderful meal and good times. read more

Having lunch here this afternoon, service is horrible. We have been continuously ignored, parties who arrived later were seated before us, weve had to ask for asistance 3 times so far to refil water, utensils, more salsa, servers have NO personable skills. There seems to be tension among servers...thinking they may be arguing over who should serve this booth. We'd take the excellent service at the Paisano location over this this experience EVERY DAY of THE WEEK. Food is delicious not worth the drive or disappointing service. read more

The Doniphan location is great, clean, good food, just alright to shitty service - but hey you can't have it all

Visiting family in El Paso we came for brunch. I had not been in the area for a while, so found the new building a bit impersonal. As usual, there was a line to be seated (this is as a rule a sign of a good place, right?). It was crowded at the entrance, since they have the orders counter and where you sign up for the table right as you come in the door. On a positive note, we didn't have to wait long for our table. But as soon as we were seated we realized the place is still under construction by the ear-splitting noise of workers drilling, cutting, grinding, etc. Not only was it too loud, but it occurred to us there was a distinct possibility of food contamination with flying particles of wood and metal. Food was not as good as when they had their old smaller place down the street. The Chile verde burrito was good, but the barbacoa one was lacking, as was the service. Tables are too small for their own plates' size, so for the 3 of us sitting at a table for 4, there was not enough space for our bowls of caldo each and the burritos. Very disappointing experience. read more

Los Jarrones - Mexican Near Me - El Paso, Texas

I had the molletes with eggs for breakfast and salsa del árbol. Oh my goodness! They make their own bread in the bakery. Menudo is also very good and very very well served. Service is great and staff very friendly. You do have to get up and pay your own tab at the register which is not a big deal but sometimes the line is long. Other than that this place is great for Mexican food. read more

Los Jarrones - Best menudo in the area! - Mexican Near Me - El Paso, Texas

Few times we visited this place on Doniphan, next to Walmart on Redd Rd. (There are more Jarrones restaurants, including one a bit further up Doniphan near the mall, which we try to avoid because it's less crowded, not as much ambiance and dirtier it seems.) But this location is nicer, the food is cheap and good. Nothing fancy but good. You feel like you're eating with the locals, there's Mexican music playing in the background. The only problem I had there recently is that the waitress spoke only Spanish. As I didn't understand, and English is not my first language either, I simply said "English?!". She seemed offended that I wanted her to speak English. I speak four languages and I'm sorry but Spanish isn't one of them. Waitress was trying to convince me her English was bad (but the few words she spoke sounded great to me) and give me Spanish lessons (which was uncalled for). Second waitress did the opposite, acted as if she understood but then brought us one water instead of two. Edit: just saw a review regarding racism from a mixed African-American & Caucasian family, and that review actually reflects the way I feel about this, at least by some of the staff members, although not as blatant as the other reviewer said it was. read more

This place was crowded for breakfast but not so crowded that we had to wait at all, just steady traffic while we were there. Parking was no problem too. The reason why I gave this place a 5 rating is because of the food quality. It is authentic Mexican cuisine and so delicioso. The prices and quality of food was right on. I will definitely be coming back. read more

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