I had a storage unit here for sbout six months. It was clean and pest free when I moved in and…read morestayed pest and rodent free the entire time I was there. Easy roll up door on unit and security gates that require codes to get in and out. Alarmed as well. Online portal is easy to use and automatic billing. Will definitely consider Trojan Storage if I ever need storage in the future.

The absolute worst experience. My unit got broken into and got no help into figuring out how their…read moresecurity system failed. Your items are not safe here. My Unit was broken into back in February. I had no idea of the break in Unit I had gone to my unit to inspect it. No one from the staff had any idea that my unit had been broken into. Right away I was told to contact the Unit Insurance company. By the way they were quick to dismiss my claim because there was no damage to the storage facility!!! What freaken luck! Here I am am spending my hard earned money so that my property is safe and secure and my unit suspiciously gets broken into! The insurance company is a total rip off!! Every month I was paying the insurance fees for nothing! No help at all! This is a complete scam! It's all scam! I recommend anyone to just get there own insurance somewhere else, and not this east coast scam. Something shady is going on in here anyone that has a unit near the 4005s units corridor should inspect their units. Someone is going around and stealing your stuff. It is easy to look into the units and pretty much go window shopping and the workers don't know about it. In the end I even realize my unit was much smaller than what I was paying for. It was supposed to be a 8'X10" and in actuality was a 6'-9"x 10"-0" almost! The absolute worst experience ever! No one saw anything, the alarms did not go off, security cameras did not catch anything, sensors did not go off, staff did not catch anything, no damage to storage unit (how lucky for them), my items are long gone. Security failed miserably!

Great customer service. Reasonable pricing and flexibility for a small business who regularly needs…read moreto make changes to gate codes.

This self storage company is totally irresponsible. They knew I had specialty paper products that…read morewere extremely rare and valuable. Instead of putting me in a protected interior unit, they put me in one that had an outside wall that wind and rain hit hard. The walls were not solid and small cracks allowed water to penetrate, destroying my collection. Be careful what you sign. They seem to know all the flaws that are possible and are sure to protect themselves way above their customers.

I've been homeless for over a year. I was recommended by a friend. The service at the facility is…read morevery thoughtful and they treat you like family. Dallas is very exceptional and very knowledgeable about your situation. I finally found somewhere to live and I'm condensing my storage unit. She gave me a nice price and will help me with anything she said. I live in seaside now but will continue to be in my Salinas location. Dallas thank you so much for helping me and being honest with me.

This place is a rip off, they constantly raise the rent every month and the facility is not worth…read morethe price, rats are a huge problem. Storagepro is a Very greedy company. Look elsewhere

I can only speak to the past 10 years since previous poor reviews were written and they are nothing…read morelike what I have experienced. Not only have my stored items been kept completely safe (yes, I use a disc lock & not a cheap padlock) but the staff here have been friendly and accommodating. Recently, I had a medical situation that caused me financial hardship. I was embarrassed to call but I believe good communication is important in situations like this. I called and spoke to Duane and he was so accommodating. Because of this and my past experience, I can highly recommend this place.

Customer since 2014. Started good.New guy up front is an A-hole. Only Duane and Moyra are…read morehelpful. Do not trust anyone else!!! New its, Horrible response time. Terrible customer service. Double charged me before Christmas after assuring me this would not happen. Now no refund? Im out as soon as possible. Do not recommend.

My elderly mom has a storage unit here. She is on a fixed income. Marina Greens has started raising…read moretheir rents every year! Not ok. When I complained, they said you have a choice - downsize or move her stuff out. No empathy! They don't care about their customers. They only care about money! This place sucks!! Find a better place to store your belongings.

Moved out of units 3 weeks from the end of month and would not give us money back that we had…read morepaid in full for the month

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.

Poulos handled the truck loading and driving for our move across the country this summer. I'm in…read morethe military, so we've moved domestic to overseas and vice-versa many times, but this is the first time we've had two different companies for packing and driving. The packing company (a local company, not Poulos) did an "okay" job on the first day, but the guys from Poulos absolutely knocked it out of the park on the second day. Brian was at the house ready to go before I even arrived, right at the beginning of the "arrival window" at 0800. He and Cristian started off strong, and as the day went, Nathan and many more team members showed up and seamlessly integrated into the flow (Josh, Octavio, Chris, Emanuel, Luis, and both Davids -- apologies if i missed anyone!). The guys clearly understand the importance of being professional and personable, and everyone was courteous and respectful of our house and property. They worked quickly and efficiently as a team and had everything loaded and ready to ship by 1630. Moving with the military is always stressful, but Brian and his team went above and beyond to make this as easy for us as possible. This was the best interaction I've had with a moving company in 15 years of service. They have my highest recommendation, and will be my preferred TSP in the future. Great job guys!

Great moving experience! Immanuel, Carlos, and Ivan were wonderful. They were very professional and…read morefriendly and made the moving process as seamless as possible. Immanuel constantly asked if I was satisfied with the process, if I had any questions, and if there were any things I wanted to change/fix. The communication was amazing, and I felt very comfortable the entire time. They finished my whole apartment + storage in a few hours. I've moved 3 times so far as a military member and this was by far the best moving experience!