I've been using their storage on two different occasions, once for over a year, and recently for 4 months. I kept everything from my garage there after we moved out. The prices are very good compared to other locations in the area. The place is clean and safe. The staff is very friendly. I never had any problems with them, and they helped me to set auto pay so I never had to worry about forgetting the payment. The sign up process was very simple, and quick. I was nicely surprised they don't insist on insurance and selling me a lock. Like most of storage places do. The move out was straight forward and easy too. Overall this was great experience, and I highly recommend them. read more

Had storage unit here for 2 years with very limited complaints. The hours are very limiting and every time I've walked in the office they are pretty unfriendly. I recently moved out of CA and I let two different people know at two different times (one older lady, one younger lady) working the front desk that I no longer needed the storage unit in the upcoming month. I was told to simply leave the storage unit empty and unlocked. I did that and to my surprise I was charged for another month even though the unit was left empty and unlocked. I called today to inquire about the charge and was told I needed to let the front desk know THE DAY OF no longer needing the storage unit. When I spoke to whoever was at the front desk this wasn't told to me and I spoke to two different individuals. When I called this morning whoever answered the phone simply repeated that there's no way of knowing what the people I spoke with told me and that there is no way to receive a refund. I explained I spoke with two different individuals both of which didn't bat an eye or say anything when I told them I only needed the unit until June and not for July. It's a crappy thing when there is no other option in Greenfield except for going out of town. read more

Had an excellent experience here. Staff very helpful and cordial. Clean secure and affordable.

Owner is rude and uneducated. Went in looking for biodegradable packing peanuts and was told that she recommends using bubble wrap because 'PLASTIC bubble wrap is better for the environment rather than using BIODEGRADABLE packing peanuts'. Are you serious.... Smh. Absolutely idiotic and she clearly needs to go back and get her GED. I can not believe she has the audacity to perpetuate a lie such as this to her customers. I run my own business specializing in Natural and Environmentally friendly products/packaging. The lady continued to argue with me that I was wrong and then used the excuse that 'U-haul products are too expensive'. Then why in the world do you work with U-haul only to bad mouth the company? Plus it is my right to spend the amount I want to on their products which U-haul has pretty much the BEST price out there for biodegradable packing peanuts. I switched over to them because of their price being better/them doing a way better job at keeping my products safer than bubble wrap. PLUS THEY ARE BETTER FOR THE ENVIRONMENT. Beware that the lady also uses her tiny store as a daycare. There must have been a minimum of five kids running around being disruptive. The kids and her looked like they haven't bathed in days and I had to run straight home to shower after leaving their store. Very unprofessional. I would give this place ZERO stars if I could. I also noticed that the lady gave herself five stars on here. As a business owner myself - who does that!?! It's absolutely pathetic and shows how much she needs to give herself good reviews to have a descent rating. Personally, I now wonder about the authenticity of her other reviews that are above a one star rating. Found what I needed at another store with no help from this lady who flat out refused to tell me who else may carry the packing peanuts that I needed. Probably in hopes I would just buy her plastic and non biodegradable bubble wrap. In short - If you want to be treated like scum, receive no help whatsoever, feel dirty, talked down to, lied to, have your IQ level drop a level, etc... Then this is the place for you! I look forward to seeing her rebuttal that will most definitely be filled with lies and misinformation. read more

I've had a 10x10 unit here for $60/month since their grand opening about four years ago. I have missed payments but the ladies that work here are really nice and have sometimes removed fees for me or put a note to not charge me late because I made a partial payment and begged for leniency. Recently this year the rent increased 15%. Of course I am not happy but business is business. This place is still cheaper than a storage unit closer in the city of Salinas. Ideally I would like to get rid of my storage unit and the stuff in it but I am satisfied with the service this company provides me. read more

As for the service here, I've rented here since soon after they opened. Always helpful, courteous and fair. I often come in and pay rent in store, at times have had unusual requests and they've always obliged. Considering how many positive interactions I've had with them I have to say that one should disregard Brittany A's astonishingly mean, self-righteous and frankly, snobbish comments. As for the Units themselves, this is a relatively new facility still, well maintained with excellent security. Be advised though that the units fill up with thick dirt and dust. No fault of the property managers, Greenfield/South County is a windy, dusty place and the dust and dirt get into everything! Pack your belongings in large, plastic, Tupperware-type containers instead of cardboard boxes where possible. Especially clothing, bedding type of stuff. read more

I arrived 30 minutes after seven and attempted to reason with the owner that lived upstairs to let me in to retrieve a single item, especially considering I drove far and took my time to retrieve this item and the owner refused to let me in. Then she gave me a BS answer that she doesn't have control of her own gate. I would've actually respected her if she said the truth,"Sorry, I'm too lazy to get my fat a** up." read more

I had my stuff kept in storage here for about 7 years. My VERY expensive tool box with all of my tools inside were robbed 2 years ago, and I found out 2 months ago because I went in and noticed my lock had been changed. There was a case filed and everything and they did not even bother to call and tell me my items had been stolen. My Snap On tool box was recovered by sheriffs and returned to me, but the thousands of dollars worth of tools are gone. Please think twice before choosing this place to keep your belongings. read more