Very polite. They understand when you having a rough time . I recommend it 100%. They will get back…read moreto you in case they not able to pick up the phone call.

I been using this storage facility for about 4 years now. The manager is friendly. If you call and…read moredont get an answer he'll call you right back. If I have questions he answers promptly. The facility is clean and ive just never had a issue. I live 25 min from my storage and Id rather take the drive than to move to another place. Very happy where im at.

the staff was very respectful, and kind. they were helpful and considerate. they were well mannered…read moreand courteous. it was very tidy and nice overall.

I've been homeless for over a year. I was recommended by a friend. The service at the facility is…read morevery thoughtful and they treat you like family. Dallas is very exceptional and very knowledgeable about your situation. I finally found somewhere to live and I'm condensing my storage unit. She gave me a nice price and will help me with anything she said. I live in seaside now but will continue to be in my Salinas location. Dallas thank you so much for helping me and being honest with me.

Our unit was leaking a hole in the roof which damaged our mattresses as well as a dead rat was…read morefound. We had the unit for 2 plus years and never had a rat issue or water damage. We did have some good rain n construction going on next door to facility February 2019. Then when we came back to clear out unit, they changed code even though we paid thru February. Owner had different story for us and my brother who is the first name on the rental. They said we had food in unit which we did not or else the rat would of lived. Then they told my brother the month would be free and then owner reneged on deal. No compensation for damaged mattresses. We had to throw them at the dump at our cost. Thank goodness we are done with them! I would give them negative stars if I could.

Always have issues with the keypad, which you need to use to get out, as well as in. Thought it was…read morejust operator error until we talked to others who have the same problem . Very frustrating.

Excellent storage facility. I highly recommend this place. I currently have a storage container and…read moreparking space. It is safe and secure and great customer service.

From the owner: At The Yard Gonzales, our mission is to provide secure, affordable, and spacious outdoor and…read morecontainer-based storage solutions for individuals and families who value their recreational lifestyles. As a family-owned and operated business, we are committed to serving our community with integrity, convenience, and a deep appreciation for the outdoors. Whether storing boats, RVs, household goods, or off-road vehicles, we offer high-capacity, sealed units that protect your valuables from the elements—giving you peace of mind and more freedom at home.

I've been using their storage on two different occasions, once for over a year, and recently for 4…read moremonths. I kept everything from my garage there after we moved out. The prices are very good compared to other locations in the area. The place is clean and safe. The staff is very friendly. I never had any problems with them, and they helped me to set auto pay so I never had to worry about forgetting the payment. The sign up process was very simple, and quick. I was nicely surprised they don't insist on insurance and selling me a lock. Like most of storage places do. The move out was straight forward and easy too. Overall this was great experience, and I highly recommend them.

Had storage unit here for 2 years with very limited complaints. The hours are very limiting and…read moreevery time I've walked in the office they are pretty unfriendly. I recently moved out of CA and I let two different people know at two different times (one older lady, one younger lady) working the front desk that I no longer needed the storage unit in the upcoming month. I was told to simply leave the storage unit empty and unlocked. I did that and to my surprise I was charged for another month even though the unit was left empty and unlocked. I called today to inquire about the charge and was told I needed to let the front desk know THE DAY OF no longer needing the storage unit. When I spoke to whoever was at the front desk this wasn't told to me and I spoke to two different individuals. When I called this morning whoever answered the phone simply repeated that there's no way of knowing what the people I spoke with told me and that there is no way to receive a refund. I explained I spoke with two different individuals both of which didn't bat an eye or say anything when I told them I only needed the unit until June and not for July. It's a crappy thing when there is no other option in Greenfield except for going out of town.

Jeremy was very helpful when I was getting a storage unit. Great customer service, easy to work…read morewith, and made the process quick and smooth. Highly recommend!

I have been here for years and they have been raising the rent consistently. They raise it seems…read moreevery six months. I receive a letter stating it will be going up another $30.00. It may not seem like a lot, but it does make a difference. I have also seen rat feces and had to ask for bait. We have another storage unit in another facility and it's been over a year with no rent increase. I could see raising prices once a year but every six months. I guess I will be taking my business elsewhere.

I am moving my apt into storage while waiting for another place to move. Laurie assisted me in…read morefinding a good size space 10x10. They facility is very clean. I appreciate Laurie for the time she took, showing me the options.

This company does not deserve a -5 stars. All of my goods, furniture and boxes are covered with…read moremildew and mold. This morning, I was told by the Manager: "...you are just a tenant and you think that you are more important than you are...", then hung up the phone and refused to answer when I called back. On Saturday, January 24, the Manager allowed a tenant to block all of the aisles that led from the entry door through 2 more aisles for several hours. It was impossible for any tenant to get in or out of the building with anything. In fact, the Manager allowed the tenant to block aisles for other tenants to get to their goods. 3 other tenants were equally upset with not being able to get in or out. I spoke out and asked, then demanded, that the aisle be cleared for other tenants to access their units. I called on Sunday, January 25 to complain to the Owner about the situation and the Manager's position. Same Manager, as she represents herself, answered the phone and informed me of how unimportant tenants are to the Owners. The entire situation occurred, because the Manager waived the rules for 1 unimportant tenant in prejudice to other unimportant tenants. It is expensive and not worth it.

San Felipe storage was great. It's super clean. The staff is ready to answer your questions and…read moreemails. I would place to my family and friends.

Kind, courteous clean, and the truck is free to use. Definitely a well run Company. Give it a shot.read more