Great. More Mexican food for people that think avocados are spicy.
I really wanted to check this place out. I lived 15 years in Los Angeles, and have an ultimate weakness for kitschy 'family style' mexican restaurants. This place looked like it hit all the marks; loud music, stucco building, costume wearing staff. We were even greeted super friendly as we walked in by the hostesses and seated immediately even though it was a relatively busy Saturday night.
But here's where everything just starts falling off... thirty seconds after we are seated (mind you we have never been here before) our server comes to take our drink order. We indicate we're not ready and instead of taking the hint she suggests, "Coke products, house margarita?" like we just needed a couple more options to make up our mind... nope, still not ready. "Well how about an appetizer then?" Lady... we haven't even had time to figure out the menu. Please come back. Finally I have to directly say "hey we literally sat down just a few seconds before you greeted us, we're going to need a couple minutes more" before she left us alone.
At that time, the pressure was on. She could come back any minute and this time she might not take no for an answer... So I start frantically looking through the table top bar menu, flipping it back and forth looking at both sides for a more complete drink lists. There are three cards; one for their 'coladas' one for their beer list and one promoting some specialty rum drink. Thats it. No margarita options list. No list of tequilas / othor liquors. Just what appears to be some kind of bachelorette party cocktails and the same beer list that you'd expect at every quasi-mexican restaurant in the USA. No help in finding anything from our server and she seems to be making her way back over to the table... Crap I better figure out what I want to eat in my remaining 30 seconds...
The menu was confusing, especially for people with dietary restrictions. My fiancee, having celiac disease, has to have a gluten free meal and two things (both enchiladas) were marked gluten free on the menu so she ordered one of the two things even though I suspect there could have been more on there that she could have eaten, but we were given neither the time nor the help from the waitstaff to make that happen. I'm a vegetarian and probably could have special ordered something else (more enchiladas? probably), but instead I ordered the one thing I saw that explicitly called itself out as vegetarian - the "veggie" tamales. Oh and a house margarita, since that's the only one I knew that they had from our 'previous conversation' with our server.
The food... ah... the food. Never in my life have I had such greasy, bland, flavorless mexican food. I ate a frozen Amy's Kitchen tamale heated in the microwave at work earlier in the week that was orders of magnitude more flavorful than the meal I was served last night that had ostensibly been made fresh. The instructions for the veggie tamales specified to order them with the enchilada sauce in order to ensure they were vegetarian, and that sauce was a natural 'nacho cheese' shade of orange instead of red like pretty much every other enchilada sauce I have eaten in my life. Did they make it with a roux or something? Why is the sauce gritty? Why do I need to mix salsa in with my bland beans for flavor and my beans in with my overly dry rice for moisture in order to choke them down. And that house margarita? Zero tequila. It was cloyingly sweet to the point that I was physically cramping while trying to drink it. Honestly, it tasted like I had been served an iced glass of sweet & sour bar mix with a salted rim. My fiancee didn't fare much better and was unable to finish her enchiladas suspended in oil with a scoop of sad red colored undercooked potatoes(?) on the side. At least her enchilada sauce was actually red... which was still kind of weird since it was purportedly 'mole' enchilada sauce and should be closer to a crimson-brown color from the unsweetened chocolate.
When the check came, our meal was $27 dollars - which was good, because I would have felt upset about being ripped off if I would have spent any more. As it is, it was a $30ish lesson in why not to eat at Los Arcos ever again.
This would probably be a good spot to go if you want to introduce your fat, racist uncle from the Midwest to something resembling mexican food but if you want to be satisfied by actual good mexican food and not just 'Casa Bonita with table service and no cliff divers' you'd be better served to go... well... pretty much anywhere else. read more