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    Lord's Pest Control

    4.3 (6 reviews)

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    Bug Techs Pest Control Company

    Bug Techs Pest Control Company

    (117 reviews)

    Richmond Hill

    I recently had an inspection done for suspected bed bugs, and I'm really glad I called Bed Techs…read morePest Control Company. They were professional, punctual, and extremely thorough throughout the entire process. From the moment they arrived, they took the time to carefully inspect all areas, explaining what they were looking for and why. Both unfortunately and fortunately bed bugs were found, and I appreciated how clearly everything was communicated. Shakil walked me through the evidence, answered all my questions honestly, and didn't try to upsell unnecessary treatments. His knowledge and transparency made a stressful situation feel much more manageable. My mother who is I'll with a disease where she is nonverbal- was getting rashes on her face and bites on her arms which was extremely scary for the whole family. Several nurses came to my home and were unsure of what she was reacting to. Of course this triggered so much anxiety until I found Bug Tech Pest Control Company! Once the bed bugs were found, Shakil and his team treated the home right away.. the same day and with several follow ups to ease my anxiety and take care of the problem. What stood out most was Shakils attention to detail and the way they treated my home with respect. They made sure I understood the next steps and gave helpful guidance on how to prepare and prevent future issues. Overall, I would highly recommend their company to anyone dealing with a similar problem and/or any type of bug or rodent. They are reliable, knowledgeable, and genuinely care about helping their clients resolve the issue effectively. I am looking forward to having yearly sprays to ensure my home is clean!

    I requested for pictures and I am yet to receive any. They promised they will tell the technician…read morebefore the appointment. They came out a second time to treat for roaches and ants. I am sure they have the pictures and everything i requested for. Scheduling appointment and sending invoice, they are prompt.

    Orkin

    Orkin

    (33 reviews)

    Astoria

    I requested treatment for fleas. I tried to take care off it the first time by myself treating my…read moredog with capstar and frontline, using flea spray on all furniture, washing all bedding, towels, clothes on hot and drying in hot which shrank some clothing. I replaced my living room rug and steam cleaned my couch. I felt I defeated them. I gave my dog her second dose of frontline exactly 30 days after the first. A few days later we were at the vet's office for something unrelated and I noticed black flecks that looked like pepper. It was flea dirt which is the same as poop. When I went back to my house I started the whole washing drying vaccuming routine again but I seized to call an exterminator-Orkin. I was told to clear unnecessary things out of the way and that he would spray all floors and in the yard. The technician came he spoke very little English. He wasn't interested in treating the ground floor of my brownstone because we mostly use it for storage but we are down there sometimes and it connects to the other floors that we use. He started spraying the corners and baseboards with a can that looked similar to the one I used that I bought on Amazon. Then he sprayed directly on the pillows which I'm pretty sure you're not supposed to do. I completely got rid of one that was already falling apart and washed the others even tho he told me all I needed was to wipe them down using a napkin. I asked to see the can and it was the equivalent to what I bought on Amazon but made by a different manufacturer. I looked up the name and there it was for sale on Amazon. After seeing him spray directly on the pillows, I curtailed any further spraying to rugs, baseboards, corners etc. Every time I made a comment or asked a question he said "Ma'am, this isn't my first time." Condescension-great. I couldn't wait to get him out of my house. He concluded by telling the fumes are toxic and I should leave the house only 1 hour because he barely sprayed What did I just pay for?? Spraying with something I could have bought on Amazon? He never sprayed outside which I was promised. In short, he did the same thing i did. I called Orkin and they offered my a full refund so that's why I gave it two stars Instead of one

    If I could give less I would. Their customer service and lack of response has made for a very…read morefrustrating experience. We are going on 3 weeks with very little resolution. So far the worst experience, they have a lot to learn about customer service and how referrals work. I would never recommend them to anyone.

    Lord's Pest Control - pest_control - Updated May 2026

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