Had a really good experience at South Bay Toyota. Big thanks to Max--he was super helpful, patient,…read moreand made the whole process way easier than I expected. Thanks to him, I got into my Toyota Tacoma and I'm really happy with it. If you go, ask for Max! -Linda

Buying a car is never the most pleasant process to go through…read more Daniel's service made the process feel like a breeze. We came in on a Wednesday evening looking for a particular vehicle in stock - a used vehicle to be exact. Unfortunately we got there too late, it was no longer available. We came in with a budget for a used 2023 Rav4 and walked out with a great deal on a 2025 Rav4 XLE Premium. Daniel was helpful, accommodating, and made the process seamless. Definitely recommend asking for him if you plan to purchase a new vehicle. 10/10 recommend.

DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.

I have tried numerous times to contact this dealership only to get a voicemail with no returned…read morephone calls.

If you're buying online BEWARE- Their website incorrectly lists features the car is supposed to…read morehave. Don't waste your time by driving out there unless you get video proof that the car actually has the options the website states. Besides wasting my time, I actually really liked the people I talked to.

Enjoyed my experience very much everyone I worked with was top tier made everything go smoothly!!!read more

The owner responded to my review with some silliness so I thought I would update my original review…read morewith pictures to maybe help this dealership improve their practices. **original review.** I wanted to like this place. Sam and PJ were very nice and the Jeep was pretty close to what i was looking for. However, things went downhill when I tried to purchase it. They pulled a bait and switch where the Jeep was listed for $24k but when they brought me the financing paperwork they added $7k in fees BEFORE tax/dmv. When I said I didnt want the gap ins, theft fee, or warranty the finance guy lost his mind and went full aggro on me. It is not only illegal to sell a vehicle for more than it is listed for (with "non removable items") but it makes a customer feel scammed. $31k for a Jeep with 70k miles is crazytown. I sadly do not recommend Jims for their unethical practices.

The sales team at Hyundai Carson are truly incredible people. From Diego, the sales consultant who…read morestayed in touch with me throughout the process, to Erick Ortega, another sales consultant who made sure I was comfortable and had everything I needed when I arrived, the experience was outstanding. And a special thanks to Oscar Perez, the Finance Director, who worked his magic to get me into a vehicle -- and to my surprise, it ended up being a 2021 model. These gentlemen are fantastic, courteous, and fair. If you're having trouble getting into a vehicle, I highly recommend visiting them. Ask for Diego, Erick Ortega, or Oscar Perez. They will definitely take care of you. Just tell them Eugene Wright sent you.

I don't leave reviews often -- but this experience demanded one…read more Hyundai Carson kept my vehicle for over a week and never once called me with an update. I called daily, sometimes multiple times, and was either ignored or promised a callback that never came. I eventually had to borrow my wife's car and show up unannounced just to get a straight answer from Daniel, the service manager. My car was not washed as promised. I was charged over $700 with no acknowledgment of the poor experience. The service recommendations included repairs on components I had replaced less than a year ago -- and the technician's own video contradicted the written estimate, which raises serious questions about the integrity of the recommendations. To top it off, I received a text afterward asking me to give a "10/10" on this survey. I'm giving zeros wherever I can. I am a patient person. It takes a lot to push me to this point. This dealership managed it without breaking a sweat. Avoid Hyundai Carson. You deserve to be treated like a customer -- not a transaction

Gus is a very honest, seasoned mechanic!! I own a 2015 BMW Z4, got hit and run. The bumper was…read morebroken. While other auto shops were trying to rip me off (they said it couldn't be fixed-needed new replacement), Gus charged me for a quarter of what they asked for and fixed it all up. The result came out great FAST!

Excellent service just went in for wheel alignment gus followed me over in his car to his guy and…read moredrove me back now thats customer service

Truly an incredible experience buying my new car with Tara! She made the process SO EASY and at…read moreevery turn was communicative, kind, and generous. She kept me informed and took excellent care of me. I would give 10 stars if I could!

I had a great experience purchasing a vehicle from Cabe Toyota. Felishea is the epitome of…read moreoutstanding customer service and sales. She was an absolute superstar. I haven't purchased a new vehicle in about six years, so I had quite a few concerns going into the process, but she made everything feel seamless and stress-free. What stood out most to me was that I had never owned -- or even seriously considered -- a Toyota before. I've always been loyal to Nissan, along with the unfortunate mistake of owning two Chevrolets. Felishea was patient, kind, and incredibly knowledgeable when presenting information about the vehicle. She took the time to answer my questions thoroughly and made me feel completely at ease throughout the entire process. I would highly recommend her to anyone looking for quality service and a genuinely positive car-buying experience. I'd also like to recognize Dewayne in Finance for going above and beyond to ensure I understood everything in front of me. He provided exceptional service and made the financing process easy to follow. This dealership truly delivers first-class service. I honestly don't see myself going anywhere else in the future!

Came in and Andrew and Luis got me with a good deal quick and easy really great service at this…read moredealership overall !!!

Michael V the salesman, Alex the financeman, DJ, the sales manager, and Jabryan:…read more These guys' customer service exceeds all HOSPITALITY STANDARDS AND PROTOCOL when stewarding and caring for us as car buyers and lessers. They are such assets and blessings to this dealership, they need to value all of them and cherish them with all they have while they are here because they are beyond fortunate to have all of these guys at this organization. They went above and beyond to get me a vehicle l'd never imagine nor thought I would be driving, which is a 2026 Honda Civic: Sports Edition, but with my decent credit, they worked miracles by getting me into this car. I was so fortunate to have them all service me and my needs. They truly have the customer's best interests at heart. This is the only dealership I will come to when I have vehicular needs, and the only dealership I would recommend to my family and friends. Continue being marvelous guys!

Joseph Martinez in Sales was a pleasure to work with and has a strong passion for the BMW driving…read moreexperience! We had a great time experience purchasing our new vehicle!

Went car shopping on May 9th and left with a vehicle on the same day. I can honestly say for the…read morefirst time in my car shopping experience(15 yrs), I left with a great experience. I've purchased many BMW vehicles over the course of 5 years and would rank my experiences at these dealerships in the following order. 1. SouthBay BMW / Mini (10/10) Excellent. This should be your first stop. 2. BMW of Ontario (8.5 / 10) Good 3. BMW of Riverside (4 / 10) Awful (Be careful of the Finance People, they will try to lie to you to buy extra services to qualify for BMW special rates. To be fair, the salesperson was great, but Finance destroyed the experience for me.) Anywho, SHOUTOUT to Joseph M. (Sales). He's the real MVP and a man of his word. He will go out of his way to make sure your experience is excellent, no doubt. I would definitely recommend visiting Southbay Mini and to be fair, I'm sure the other salesmen are good, but Joseph set the bar 2 steps higher than the others. If you plan on visiting, I would highly recommend setting up an appointment with him. Also special shoutout to Sam E. the Finance MGR. He's an honest gentlemen and explained all details that made it easy for anyone to understand. -Derek

I had a 2018 Honda Civic Sport Touring to sell. Great car. Dealers in Cerritos wanted to buy the…read morecar offering top $. Scott Robinson match the offer so I didn't have to make that long drive at 5pm on a Tuesday ( the traffic & gas) but was able to stay in the neighborhood at Scott Robinson. Thanks Aaron & Daniel, the helpful Honda Guys.

I visited Scott Robinson Honda after spending the past week communicating with management Chris…read moreCarlson and Michael Dion while negotiating pricing on a vehicle. I went in today with the intention of physically seeing the car and finalizing an out-the-door price so I could move forward with the purchase. I spoke with a salesperson named Eddie and requested the out-the-door price. I was then asked to provide a California ID before receiving any numbers, which I declined until I could review the full pricing details. After that, I was told that management believed I was not ready to purchase and I was asked to leave the dealership. I ultimately left without being shown the final pricing and without the opportunity to proceed further. As a long-time Honda customer of over 15 years, I was disappointed by how the situation was handled during what I believed was a ready-to-buy visit.