1. Longo Lexus

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El Monte, CA

Longo Lexus

4.2 (2.2k reviews)
Open • 9:00 am - 8:00 pm

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Response time

3 hours

Response rate

100%

Services - Longo Lexus

Auto general diagnosis

Auto HVAC repair

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Recommended Reviews - Longo Lexus

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I highly recommend with any Lexus purchase, ask for Jose in finance department and Raul at El Monte Longo Lexus. They were both very helpful, professional, and made the whole process smooth and easy. They answered all my questions, explained everything clearly, and made sure I felt comfortable throughout the process. I really appreciate their excellent customer service and all their help. Thank you, Jose and Raul, for making my car experience a great one.

Very happy with our new RX450h! Thank you Monica, and Longo Lexus!
Lorenzo C.

I am pleased to share that our recent vehicle transaction was by far the smoothest we have ever experienced. There was no haggling over the price, nor did we spend long hours at the dealership; the process was fast, smooth, and easy. Our salesperson, Monica, displayed remarkable patience and understanding throughout. She quickly identified the exact trim level and color we were looking for and made it happen! Her extensive knowledge of the vehicle was impressive, which significantly aided us in making the best choice. This level of service is what every customer should expect. I will undoubtedly be a repeat customer and I wholeheartedly recommend that anyone interested in purchasing a Lexus visit Monica at Longo Lexus. We truly appreciate you, Monica! You are an invaluable asset to Longo Lexus!

The gang at Lexus
Peter D.

Like I said not too many five stars that I hand out, but I give Longo Five stars on service just like a restaurant that is very important

Snacks
Joy

Thank you, Lexus! I had the pleasure of working with Edgar today after scheduling an appointment online for a damaged right rear sidewall. Edgar was incredibly straightforward and transparent about the timeline, and he even included a maintenance check after replacing my tire- after seeking additional confirmation about me. The experience was very professional and he often came to update me on the status of my car when I was in the waiting area. Appreciate you lots Edgar! I've been coming to this service center for years, and it's always a lovely experience. The complimentary snacks, drinks, and wide selection of coffee make the wait comfortable, and I know I can always trust this location to be quick, efficient, and professional when caring for my vehicle.

Lori A.

We had such an easy experience today; we were in and out in no time, and everything worked out as planned. We'd like to give a special thank you to Thomas for making it happen and making the process so seamless. We came looking for a specific car and left with it. happy go lucky!

David C.

Hieu, Anthony, LT, James, and Peter at Longo Lexus are absolutely AMAZING. I waited a long time to finally get into an NX 450h+ F-Sport, and this team made it happen at an unbelievable price. No games, no pressure--just straight-up professionalism and great energy from start to finish. The process was smooth, stress-free, and honestly exceeded my expectations. If you're even thinking about a Lexus, this is the team you want. Highly, highly recommend!

Tanya T.

We had such a great experience working with Monica at Longo Lexus in El Monte. She helped my parents with the purchase of their new vehicle and made the entire process smooth, stress-free, and enjoyable. Monica was patient, knowledgeable, and truly took the time to make sure my parents understood everything and felt comfortable with their decision. She never made us feel rushed and was incredibly kind throughout the whole process. It's not easy finding someone who is both professional and genuinely caring, but Monica really goes above and beyond for her clients. If you're looking to buy a car at Longo Lexus, I highly recommend asking for Monica -- she will absolutely take care of you. My parents love their new car and we're very grateful for her help!

Lexus IS 350-F sport

We had a flat tire this weekend. Actually, we ran over a big piece of metal. Michael Chico (service manager) did it again, and took good Care of us . It was a Saturday late afternoon. They were closed on Sunday. So , Michael made sure we were taken care of in a rental , until we got our baby back (my IS 350 F sport). I knew our baby would be handled with TLC. Michael is the best. So professional, and courteous. Thank you, Long Lexus. You never disappoint.

Bridgette G.

The best vehicle purchase experience I have had. We were fortunate to find Monica Lopez as we were searching for our Lexus vehicle. Longo also was the only dealership with no markups. From the beginning, Monica was available to answer any and all questions about the purchasing process. Monica and her manager, Ian, made the ordering process smooth, easy, and quickly. While we waited for the production, Monica consistently provided updates on the status and also met our preferntial needs for some add ons. Prior to the vehicle's arrival, Monica walked us through all the requirements and allowed us to prepare and be ready when the vehicle arrived. The day of the pickup, we spent about 1.5 hours with financing, getting a run down of the vehicle, and we took off. The best experience we have had in auto shopping. Thank you, Monica, Ian and team! We will absolutely be back for our next vehicle!

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Great photo and from all of us @ Longo Lexus, we honored to serve you!

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12 years ago

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4 years ago

Look for Tony! He was very helpful when choosing a car. Definitely a great help and would recommend to any person looking to buy a Lexus.

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Welcome to the Longo Lexus Family and enjoy your brand new Lexus....

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12 years ago

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We're honored to serve you and welcome to the Longo Lexus Family

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Page 14 of 56

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Ask the Community - Longo Lexus

Review Highlights - Longo Lexus

“I would like to share my car buying experience with Tony Minarto, one of the best salesperson I have ever met.”

Mentioned in 116 reviews

Read more highlights

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It's been two years since I had work done here on my 2020 g20. I had carbon fiber mirror caps,…read morepassenger side mirror motor replaced and front splitter installed here. They charged me $500 for this work. Originally it was $400 but I asked for the front splitter installed and that was another $100. I just felt like I was taking advantage off. To top it off the mirror caps wasn't installed correctly and I had another mechanic fix it. Anyways I found another mechanic that has been working on my car and wife's car that I fully trust. Not a rip off like this place. I didn't want to write this review but it's been nagging the hell out of me for how much I was charged for. He also suggested I should change my oil filter housing at 48k miles with no signs of coolant/oil leakages. Yes these are known to fail but no issues yet and I'm at 60k miles now. He said $1600 for OFH. My current mechanic can do for $1100 OE parts. My current mechanics has 8 lifts and are always busy, so no not some run of the mill shop that is low quality. Hope this helps someone out there. Edit: The owner sent me a fake invoice saying the job was $200. It was not $200. I was charged $500. I paid cash. Very petty man, now I'm super glad I posted this review.

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Referred by Tim C. I had my 2 regular mechanics before but at one place, every time they touch my…read moretires, one lug nut goes missing and they replace it with a rusted old one. The other place keeps raising his rates. So I contacted Tony. He responded with a very reasonable price, $80 cheaper for two cars than my one of other mechanics. Came here twice in a week shortly after they opened and both times I was in and out quickly. Both places I've been to before are slower. One would take an hour, the other would take a 1/2 day because they're always busy. Even though Tony is about 15 minutes away from me, vs. the other two that are just a few minutes away, it's worth the drive for the efficient quick service and reasonable price.

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**5 STARS - OUTSTANDING AUTO REPAIR SHOP!**…read more I can't say enough great things about **Expeditious Auto Repair Shop in El Monte!** Thanks to their excellent workmanship, dedication, and quality service, my car is about to surpass an incredible **340,000 miles and is still going strong!** That kind of mileage doesn't happen by accident. It's a testament to the outstanding work and care these mechanics put into keeping vehicles running reliably. Finding a trustworthy, knowledgeable, and dependable auto repair shop is priceless, and Expeditious Auto Repair has certainly earned my trust and loyalty. **If you're looking for a shop that knows how to keep your vehicle running for the long haul, I highly recommend Expeditious Auto Repair Shop in El Monte!** Thank you for helping me get nearly **340,000 miles out of my car and counting!** Keep up the fantastic work! **HIGHLY RECOMMENDED!**

Longo Lexus - car_dealers - Updated November 2026

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