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Longo Lexus

4.2 (2.2k reviews)
Open 10:00 am - 7:00 pm

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Response time

1 hour

Response rate

100%

Services - Longo Lexus

Check engine light

Engine oil light diagnosis

Auto general diagnosis

16 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Longo Lexus Photos

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Recommended Reviews - Longo Lexus

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Reviews With Photos

Lori A.

We had such an easy experience today; we were in and out in no time, and everything worked out as planned. We'd like to give a special thank you to Thomas for making it happen and making the process so seamless. We came looking for a specific car and left with it. happy go lucky!

NX350
David W.

This is the first time I bought a Lexus from Longo. I have been purchasing Toyota from Longo and want to try this Lexus dealership. My sales were Oscar and Victor. Victor was a very helpful sales consultant. He provides up-front pricing and excellent customer service. Oscar is my delivery person and he explained all of my car features in detail and make sure I didn't miss anything. My finance guy is Anthony. He was friendly and explained the contract in detail. Overall, purchasing my Lexus from Longo was a great experience and will come back for other purchase.

Snacks
Joy

Thank you, Lexus! I had the pleasure of working with Edgar today after scheduling an appointment online for a damaged right rear sidewall. Edgar was incredibly straightforward and transparent about the timeline, and he even included a maintenance check after replacing my tire- after seeking additional confirmation about me. The experience was very professional and he often came to update me on the status of my car when I was in the waiting area. Appreciate you lots Edgar! I've been coming to this service center for years, and it's always a lovely experience. The complimentary snacks, drinks, and wide selection of coffee make the wait comfortable, and I know I can always trust this location to be quick, efficient, and professional when caring for my vehicle.

Bridgette G.

The best vehicle purchase experience I have had. We were fortunate to find Monica Lopez as we were searching for our Lexus vehicle. Longo also was the only dealership with no markups. From the beginning, Monica was available to answer any and all questions about the purchasing process. Monica and her manager, Ian, made the ordering process smooth, easy, and quickly. While we waited for the production, Monica consistently provided updates on the status and also met our preferntial needs for some add ons. Prior to the vehicle's arrival, Monica walked us through all the requirements and allowed us to prepare and be ready when the vehicle arrived. The day of the pickup, we spent about 1.5 hours with financing, getting a run down of the vehicle, and we took off. The best experience we have had in auto shopping. Thank you, Monica, Ian and team! We will absolutely be back for our next vehicle!

Wei Wei with my girls!  happy birthday Bella!
David G.

Great experience very professional and lots of patience, from our sales personnel Wei Wei to Anthony at finance, offered a fair deal , weren't pushy executed there promises.

Maritza L.

I can't express my greatest gratitude to Longo Lexus from day 1 to the day I was handed those keys in my hand. These people here aim to please your needs and make sure to put a smile on your face when it comes to purchasing ur dream car. I can't thank Marc Fata enough for making my dream car come true. I went in knowing what I wanted such as style of car, the color I wanted & the color of interior and without hesitation he told me he can make that happen. The most smoothest experience I've ever been through. If anyone is looking for great service I highly recommend Marc Fata be your guy. Thank you again everyone at Longo Lexus....I can tell you every time i drive my car im smiling ear to ear.

David C.

Hieu, Anthony, LT, James, and Peter at Longo Lexus are absolutely AMAZING. I waited a long time to finally get into an NX 450h+ F-Sport, and this team made it happen at an unbelievable price. No games, no pressure--just straight-up professionalism and great energy from start to finish. The process was smooth, stress-free, and honestly exceeded my expectations. If you're even thinking about a Lexus, this is the team you want. Highly, highly recommend!

Front view of the RZ 300 E
Samuel K.

Was referred to Jose Mendoza. Showed the cars that my wife was interested. Went for a test drive on the RZ300E car is a all electric quiet , luxurious and high enough to oversee cars but low enough to feel the car is stable from tipping. Jose Mendoza was very professional and not the pushy salesman. Was highly recommended by Longo Toyota Patty.

2026 Lexus TX 350 AWD Luxury
Edward G.

Great sales and finance service from Wei Wei Wang and Jose Mendoza in Finance. Wei Wei was excellent at answering all questions I had and was an excellent communicator. No pressure. When going to finance, Jose explained all the products and the benefits of them. Due his explanation of Gap Insurance, and putting no money down on a $72k vehicle, I purchased Gap Insurance. I highly recommend Longo Lexus especially Wei Wei and Jose in Finance. No pressure either great communication.

Inside
Michelle T.

There is a good selection of vehicles here. Staff is nice and the drinks/cafe area is cool.

Car wash detail job was great

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Review Highlights - Longo Lexus

I would like to share my car buying experience with Tony Minarto, one of the best salesperson I have ever met.

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RTMotorworks - Alignment done for this brand new Juniper

RTMotorworks

(321 reviews)

I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

Expeditious Auto Repair - Hours as of 3/2023

Expeditious Auto Repair

(64 reviews)

I normally go to several spots for most of my cars work. But Sunday it's very scarce to find anyone…read morewho does work. I thank God Almighty to find me this place! The staff is very cordial and professional with superb customer service and their lobby waiting room is awesome very clean and they got an arcade section for you and the kiddos to play to pass the time. If that's not your thing you have very comfortable seating available while you wait. They have drinking water and cups if you are thirsty. Bathroom is available as well if needed. Today they did my routine trans drain and refill as well as trans filter replacement, first time at this location as it was in dire need. The price is very reasonable. They also pointed out a lot of other issues my car needed to address at a later time. They got me in and out in no time and I was able to get some other quotes on more jobs my vehicle needs. I will be back soon thanks guys for the awesome quality, value and work! Please contribute to this establishment and give them your business. Dependable, Reliable, Trustworthy service!

I've been coming to expeditious for years now and I can say without any doubt there is no better a…read morerepair shop. David is extremely hospitable and gives great pricing. He's got a great operation and terrific team. While getting your car done there is a dedicated commons room stocked with drinks and retro arcade games, it's a great way to pass the time.

Longo Lexus - car_dealers - Updated May 2026

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