We arrived here on Sunday, May 17th, 2026 at 3:10 p.m. We were seated right near the restrooms, and then waited for our waitress to arrive. We ordered 2 ice waters w/ lemon. She brought them to us and said she would be back. Finally, when she returned, she asked us if we wanted appetizers? We both told her yes. My charming wife of 42 years loves the mushrooms here! 5 out of 5 stars! She then turned and quickly started walking away. Strange move when one depends on tips... I shouted out, hold on. I haven't ordered my appetizer ! She walked back to our table and I ordered the chicken wings. While they were meaty, they also weren't flavorful. Good thing I at least had blue cheese. 2 out of 5 stars. (I hate buffalo sauce) We were done with our appetizers and then she finally brings over the bread and butter and tells us.. "Oh well, better late than never..." She then walks away. She returns to take our orders.. My charming wife ordered the the Ribeye, med cooked. Her steak was cooked a perfect medium, very tasty although she thought it was a bit salty with a bit of a kick to it. Her baked potato was perfect! Her broccoli was perfect!! 4 out of 5 stars. I ordered the Ribeye, med cooked. I also asked for ketchup on the side but my waitress had already returned to the ordering station which was 10 feet from our table. She says back out loud, mind you, "You're gonna ruin your steak!" which we thought was a bit unprofessional and embarrassing for us!! Ok if she had said it quietly by our table but NOT out loud!!! My steak was cooked a perfect medium, though I must agree it was a bit salty and really did have a wee lil kick to it. My mashed potatoes were great! My rice was great!! 4 out of 5 stars. I had to ask our waitress not once, not twice but 3 times for ketchup!!! Each time, she would apologize and assure me that she would bring it right on over. Well, can you believe that she NEVER brought the ketchup to our table? We are still BEWILDERED by this?!!?? Now, we all forget things, including me. However, 3 times? THREE TIMES!!!??? Going by her response to my request for ketchup in the beginning, was this deliberately done?!??? While the ketchup itself may seem trivial, I really enjoy 5 or 6 bites of steak with ketchup. We also noticed our waitress paying a lot of extra attention to another table over and over holding long conversations with them which didn't sit well with us as we felt we weren't getting the service we should have. At one point, a man from a booth came walking over to her and she asked him if there was a problem. He wasn't happy. I wish I had heard him. He went to sit back down and our waitress said to another waitress.. "I don't know what's going on today.." Whatever that meant I didn't know and was sure at that point I didn't want to know. BTW, the restaurant was 3/4 empty...She did ask me if she could bring me a dessert but I declined mostly out of fear that I would never receive it!!!...This was the first time in my 64 years, my wife's 62 years that we left just $10.00 on an $89.00 bill...Normally, we would have left 20.00 easily. The meal was 4/5 stars. The service was 1/5 stars...Overall, a 3 star experience on this particular day. We wont be returning to this location anytime soon. We hope the service improves and others don't experience this level. We are not mentioning her name. We certainly don't want anybody to loose their job. This is not our intent. A bad day is one thing but asking 3 times for anything and never receiving that of which was requested, is nothing short of mind boggling!!!... read more