Take your e-bike to a different shop!!! David, the owner of Future Velo, is not an honest business…read moreowner. You will be taken advantage of, threatened to take down bad reviews, and talked down to. My experience with the David made it clear that he doesn't respect women or his customers. He promised to refund half of the bogus "diagnostic" test. We did NOT receive a diagnosis. We did NOT have any proof of what was done to "diagnose" anything. David talked down to me in the store, belittling me like I didn't know what a diagnostic test was. That will never be something I am willing to take from anyone, especially not you David!!!! Stop taking advantage of people and then threaten them to take down honest reviews!!! Most recently, this clown threatened my wife to only return half of the money if a different review was removed. (Google) Not going to happen, bud. The truth hurts sometimes, David. Honest reviews are the consequences of being a shady, dishonest, misogynistic business owner.

I did not want to write this review, however, I do not want anyone else to get overcharged with no…read moreoptions. Buyer beware. On July 16, 2025, I visited Future Velo to look at e-bikes. Since no prices were displayed in the store, I asked for clarification and was told via Instagram (in writing from the owner) that the "Ranger S" was priced at $1,199. This also matched the sale price on the manufacturer's website at the time. As a matter of fact, this model is still on sale for $1,299 with free accessories. So this is even more insult to injury. The $1,199 price (on the manufacturer's website) also included free accessories, but I did not press the issue. When I returned on July 22 to purchase, I was charged $1,499 instead of $1,199--an overcharge of $300 before tax. I immediately asked for the adjustment, but the owner has failed to issue a refund despite multiple messages and even an in-person follow-up. Weeks later, I've received no communication and no resolution. I even offered to spend the additional $300 in the store - still no reply. This feels dishonest and unprofessional. If a business cannot honor its own listed prices--or even return a simple message--it should raise red flags. There are no return policies printed on the receipt or posted on their website. Avoid shopping here unless you want to risk being overcharged and ignored.

Bought both my Aventon e bikes here. Amazing service and great customer service. Was nice to ride…read moreseveral different brands and the staff is helpful in deciding which bike is best for you. They don't markup the prices either.

I would like to thank John and Jeremiah for the outstanding service received today on my Ebike…read more I damaged my Ebike, and John had me come right in for it to be fixed. Jeremiah really did an awesome job on repairing the bike. I love coming to Bicycle Outfitters of Indy. The owner Joe is the best. Thank you for helping me out in such an emergency situation. I couldn't have done it with you guys. I will return for my next service appointment.

I ordered a bicycle from SIKK, and brought it here for professional assembly. The owner was…read morefriendly, and the bike was finished well ahead of schedule. I've been riding it for a couple of months now, with zero problems. I'm bringing another one to him today because he did such a great job. His social media pages are informative, as well. He offers lots of advice about bikes and maintenance.

Small cycle repair shop. Went there for some parts, the owner spent a substantial amount of time to…read moreexplain and advise. Very friendly and helpful. Well recommend

EBoom is a great place to get your bike fixed ! I took my e-bike there last week because of a…read moreproblem with the brake calipers, and the two men who worked on it were really friendly and helpful. They even added new brake pads and brake fluid. The service is reasonably price.

I recently purchased a bike online, they are partnered with eBoom for repair/warranty work. I had a…read moreminor issue that needed addressed, I have to say the whole process was extremely easy and as pleasant as a trip to a repair center can be. A repair technician by the name of Brandon assisted me and I was very impressed by his customer service. When my warranty expires I will continue having service done at eBoom! This kind of customer service is getting harder and harder to find, top notch at eBoom.

Enjoyed our Saturday adventure. We are looking to buy Rad ebikes and ez-rentals was a perfect place…read moreto try them out. Jim went over al the bikes and answered our questions. Couldn't have asked for a better time this morning.

Went here today had a great time. Gentleman that runs it was super nice and very patient. He made…read moresure that we were well versed in the bicycle operation to allow for a safe and fun ride. The bicycles are all in excellent condition. We rented city bikes and were more then happy with the performance. Helmets are included if you forget yours like we did. The trail that runs by his store is a beautiful piece of work. Who ever designed and constructed the trail did a great job. It is wide and paved with plenty of shade also lots of curves and hills unlike the Monon. Your time here will be well spent and good time will be had by all.

EXTREMELY flexible with logistics and what you want done. Transparent, efficient and FAST…read more Sorry for the all caps. I needed some work on my tires and shifters. The proprietor responded really quickly to my original inquiry, and all throughout the process. I wanted to drop off and pick up super late at night and he had no problem with that, the whole process was very smooth. He was a great listener and helped me understand my options and what he planned to do. He made the pricing clear up front, and communicated well on what he was doing. Oh, and he takes credit cards.

I really enjoyed my shoe buying experience at Fleet Feet! I visited on a weekend afternoon and was…read moreimmediately helped by a sales associate, Derek. He had me stand on the foot analysis machine and watched me walk back and forth across the store. From there, he gave me a thorough analysis of my foot based on the machine data and his observations. He explained which shoes would be the best for my needs and pulled four options to try: Asics, Brooks, On Clouds, and New Balance. For each shoe, he explained the core benefits and differences between each so I knew what to pay attention to as I walked around the store. He was supremely helpful and knowledgeable. He also didn't pressure me into getting additional products like insoles, as some stores do. He was honest and said based on my needs, that wouldn't be necessary. Highly recommend Fleet Feet!

Best place to buy sneakers in the Indy area. Best fitting, most knowledgeable. And brand agnosticread more

Fantastic place Great for…read more Personalizing gifts Say hi to Mike, a very personable man.

Sometimes I wish that I could give 6 stars, because this would be one of those times. Amazing…read morepeople. Amazing service. I would recommend this shop to anyone who needs something embroidered and wants to have the absolute best service. If you're looking for mediocre service with average execution, go somewhere else. My experience with Webster's Sporting Goods could not have been any better. I had called several other embroidery shops in the area and I could not find a single one that would personally embroider one item. So, one week before Christmas, I walked into Webster's with a desperate plea to have an apron embroidered. Not only was it a week before Christmas, but I needed to have the item finished in 2.5 days. I was not expecting to be able to pull it off, but I thought it was worth a shot to ask them anyway. When I entered the shop, I was greeted by a man who was much friendlier than I expected for a busy shop employee around the holidays. He was so nice and not only took the apron but also helped me decide where and how to embroider it. He (Mike is his name) then helped me narrow down some fonts and ultimately I allowed him to use his discretion on what type of font to use in the location that we chose. Mike told me that he wasn't entirely sure if they would be able to finish the job by Friday, but he would give me a call either way so I could come pick it up. Mike and the rest of the team put me so at ease when I was in such a panic about getting this item embroidered on time. Even if they weren't able to get it finished, I was so happy about the way I was treated at their shop. Fast forward to the next day, yes the NEXT DAY, and I get a call from Mike telling me that the apron is finished. Not only did they get the job done for me, but they got it done EARLY. During the holiday season. WOW!!!! Color me impressed. I went to pick the item up, and I was again greeted by Mike, who remembered me BY NAME. He handed me the apron to review and I was stunned with how great it looked. It was better than I could have imagined on my own. To top it off, when I asked them if I could please tip since they did such an extraordinarily good job, I was told instead to donate to a charity of my choice. Holy smokes. I only wish I had more things to embroider so I could give Webster's more of my business. To say I'll be returning is an understatement.