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    Gray Goat Bicycle

    4.5 (23 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Gray Goat Bicycle

    Bike repair and maintenance

    Gray Goat Bicycle Photos

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    Reviews With Photos

    Ron D.

    We visited several stores over the last few weeks to check out bikes. Bikes often were hanging or on top of a rack display, where often it was tough to get a good look at the bike. It was also difficult to find a price tag. Most stores didn't have much of a selection either. I decided to get serious by doing some homework on Yelp and visiting a few shop websites. It worked and was much easier sorting options, models, colors, and pricing online. We did not want to deal with the big box economy grade bikes that fall apart after a year. We didn't want to worry about assembly either as this has been problematic in the past; whether done at home or having a random service or box store complete. We liked what Gray Goat had to offer online and that they had 4 locations around Indy. We called the Carmel store to check and confirm they had in stock what we saw online. Upon arrival they had our bikes set aside and ready. Chris the manager and his two assistants quickly had our bike seat heights adjusted, kickstands, extra reflectors, a front basket and bell installed in minutes. Accessories were discounted because of our bike purchases, just like a great value meal. We also picked up customized color coordinated safety helmets that offer real protection versus some of the econo versions offered at the box'es. Chris even helped us load the bikes in our car layering cardboard to protect our vehicle and our new 2 wheelers. The bikes are high quality for the price we paid and include a lifetime manufacturers warranty, plus are backed by Gray Goats own warranty and services (including free tune up).

    2020 Specialized Allez
    Sam K.

    Purchased my first road bike here and I'm so glad I didn't go anywhere else! Not knowing my proper size, and being a taller lad (6'5) I called in to see if they had a 61cm Specialized Allez and they did. Matt was super helpful in finding the right fit and he was very knowledgable. He watched me ride by a few times and he was able to tell the 61cm was the right size. Ordered the bike on a Sunday, order was placed on Monday and the bike was built and ready on Friday right on time as expected. I visited another shop in the area and they had no 61cm's so I tried a 58cm. The employee handed me the bike and said cruise around the building a couple times and then walked back inside. Not nearly as helpful as Gray Goat. When I picked the bike up, someone else helped me (Noah?) and he was also very helpful in getting me situated on the bike! Gray Goat is a great spot for gear and has a large selection of bikes with a super helpful staff. I will be recommending this shop to anyone I can!

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    6 years ago

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    4 years ago

    Great, friendly service: called, took my bike in, & flat tire was fixed in a day for a minimal fee.

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    7 years ago

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    3 years ago

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    5 years ago

    Kind, professional experts...upticked my granddaughters bicycle quickly; accurately, right on up to make her ride the best!

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    6 years ago

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    5 years ago

    Great staff. Fair prices. Exceeded my expectations on quality, speed , and overall value.

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    Ask the Community - Gray Goat Bicycle

    Review Highlights - Gray Goat Bicycle

    I took it to Gray Goat North and they treated me just like they would if it was a bike worth a couple thousand dollars.

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    Bicycle Garage Indy & BGI Fitness - Off-Road Bikes

    Bicycle Garage Indy & BGI Fitness

    (91 reviews)

    $$$

    I have now bought two bikes from BGI! One being a Trek Domane road bike nearly a year ago and then…read morea Trek FX 2 today for commuting to and from work and around town. I have been in occasionally to get other supplies as their variety and selection is superb! Their inventory includes all sorts of bikes that you could need, including Electric, Road, Mountain, and Hybrid/City bikes. They have also increased their inventory with the acquisition of Gray Goat, allowing them to carry Specialized bikes. The sales staff are always helpful and will go out of their way to get you what you need (even ordering a bike in the size that would fit you best). Prices are high, but I think they're around what you'd find at other bike shops. Unfortunately, cycling is an expensive hobby/activity. If you do purchase a bike, they do install accessories (for free in my experience), so you could add a pannier rack, bottle cage, light mounts, and more to your bike before even taking it home! To give you inspiration for some rides, there is also a map in the back of the store showing the local Indy trails and recommended routes to explore. In addition to bike supplies, gear, and clothing, they also sell fitness equipment like treadmills, bike trainers, etc. at this location, but I haven't really explored that section of the store. The only thing I would note is that I would not recommend getting here via bike, as 82nd Street is a very busy thoroughfare and the surrounding area is very car-centric, unfortunately. But otherwise, it is a great store with pretty much everything you could need to get riding!

    The service department as BGI North has always been 5 star-rated for me and my family. They have…read moreseveral all-star customer service people that understand technical issues. I highly recommend!

    Bill Likes Bikes

    Bill Likes Bikes

    (3 reviews)

    Bike assembly I took my son's still-in-the-box mountain…read morebike to Bill's yesterday. Bill came referred by another gentleman that was unavailable but strongly recommended Bill. Bill was quick with responding to me texts, very polite and his rate was absolutely ideal. Amazon assembly wanted $200 to assemble this $150 bike. No way. Bill texted me the day of my appointment and said I could come earlier than our determined time and since that worked for me, off I went to Geist. Bill helped get the box out of my trunk and took it downstairs to his own bike shop. He offered my son and I a seat in his basement. I asked to watch him build the bike and he was very nice and said yes. Not only did Bill assemble this bike but he went above and beyond tweaking and fine tuning all parts of it. Even if I had attempted to build this bike, I would not have had the knowledge or know-how to do what he did. He checked the wheels, the brakes, loosened the steering as it was tight. I mean he was so professional and did an outstanding job. I can't speak more highly of Bill and his service. Though it was a 30 minute drive for me it was SO worth it. Any future bike questions or repair, I know where to go.

    I am so thankful my friend gave me Bill's contact information. His business card notes to text him…read moreso I did and he got back to me in one minute. Talk about customer service! I needed my bike to get tuned up so we arranged for Bill to come to my house, pick up my bike, and bring it to his shop to get it back in working order. I thought this was the standard operation for Bill but later learned people usually bring their bikes to his garage. Again, noting his fabulous customer service! Bill texted me a confirmation text morning of and arrived on time. He took a look at my bike and realized he didn't need to bring it to his garage since it just needed air and tubes. I so appreciate his honesty and not taking me on a run for my money. He worked quickly and even test-rode my bike to be sure it was up to his standards. He went above and beyond and put air in the tires of my backup bike. He did all this work and charged me $20. I was shocked! I highly recommend reaching out to Bill for all your biking needs!

    Gray Goat Bicycle - bikes - Updated May 2026

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