Bluespan has failed on multiple levels today. Ok hardware failures happen and I've been mostly…read moresympathetic to them. But that is mainly because I could call and get a human being on the line to give me a summary of the issue and the estimated down time. People can PLAN when they have information. In this day of information/communication, there is no excuse not give info for people to plan around. This info could easily be placed on the automated answering service or website and updated often there. Instead I had to dig around using my phone and eventually found some info here. I understand that the issue today is widespread, but today's communication is hard to excuse.

Average service and poor customer service. For example, they had an outage that lasted about 24…read morehours. The customer service number was out of service, and the other one only offered a recorded message and no ability to leave a message. They still haven't responded to my email or text messages. During the lengthy outage, no communication with customers. I don't recommend Bluespan and will look for alternatives for myself

My internet stopped workin a few days ago. I called Sprocket Communications and a technician was a…read moremy home the next day. Excellent customoer service. I hilghly recommend.

From my first order conversation with Tracey to the install day with Eric... the experience with…read morethis company has been exceptional. We live in a rural area where Internet connectivity is pretty sketchy, but now we're killin' it! Highly recommended.

If you want good customer service see Gabe he will help you. Verizon up in NH is not the same as in…read moreTucson that's for sure. Gabe helped me resolve my problem and got me a new screen cover for a discount. Thank you Gabe!

I went in to see if I could get an extender for my home wifi and was told the wrong info and told I…read morehad to switch to the new devices. Service is not the same and the info given to me was incorrect. I trust the employees are trained properly but when I went back to ask questions I found out the one who had previously helped me was wrong. I'm going to need to return equipment and am out of an offer I was able to get before this mishap. This employee is going to cost me money to alleviate my issue but Verizon doesn't seem to care. I left a review with Verizon with an option to contact me for questioning but never received a call or email. Customer service is non existent now and makes me wonder if I should switch carriers.

CIS is the best ISP I have had here. I live out of town and the service they provide is second to…read morenone. I recently had my buddy at my house who has Starlink and had him run a Speedtest and he replied "Man that is faster than my Starlink" great service, great people, great company.

Everyone I've had the pleasure of speaking with at CIS has been helpful and friendly. Faster and…read moremore reliable internet as well as excellent customer service!

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

They took away ABC and Spot, channel 214. I called and the rep said blah blah blah then proceeded…read moreto tell me to get a streaming device since they are not sure how long these channels will be off. They took them away end of March. I pay for them in my package and they said that's right but offered no compensation. He was rude

Our experience with A1 was very good. Danny our service tech was timely , pleasant, knowledgeable…read moreand focused on doing exactly what we needed to have completed. The work was exceptionally well done and completed in a minimum amount of time. Having a background in teaching technology education, I will attest to the quality of the work. It was better than most of the service provided by local telecom vendors. We will be using A1 for our additional service needs.

I Can't Get Them To Finish The Job!…read more Joel came as scheduled and did the work but left the coaxial cable he repaired exposed to the elements and leaving an unsightly appearance. I sent him a number of texts and one with a photo showing what is left to be done (put it back like he found it) and he gave me a time he would come back but he was a no call/no show. I reached out to a field manager who sounded like I startled by calling him as he was out of breath and discombobulated and struggled to get his bearings to ask for my address. We hung up and from Sunday (the service date) to Thursday They have yet to call me with any information or service! I hope you get better than I'm getting from them. Good luck!

Wow - how rude and inconsiderate!! I literally had to call…read moreCox's main number to get ANY assistance from this Cox store! This store doesn't answer their phone calls go straight to voicemail! I was literally in front of the store right in front of the main entrance doors - in my car with my windows down - I am sick with a cold - wearing a mask - I asked the TWO employees who came outside... speaking to them through the open passenger side window...to Help me as I was trying to return a new modem still in box - I was trying to explain to them I didn't want to go INSIDE the store because I didn't want to get anyone sick - and could they talk to me for a second.... NOPE - one just ignored me and went back inside the other told me to go next store to the UPS store and have them mail it - what?! I'm literally right here sitting in my car with a box in my hand ...what do you mean mail it and I'm not trying to go into any store... I'm sick with a cold!!!! I don't understand why she just couldn't take the box from me ? then she just took my first name and said she would tell someone inside the store. But wouldn't it take the modem from me?! I told her I'll give you my account number and my name and phone number she wasn't interested ....I sat there for probably 10 minutes sick in my car with the windows down trying to give them back their modem trying to be respectful of people in the store and I got treated like dirt!! I had to call the main number of Cox explain what I was trying to do...they had to call someone inside the store and then finally someone came out to grab the box. Honestly I was really super pissed off with this experience!! How rude!!! The new modem was for a rental unit I have and the tenants didn't want me to install the new one until they move out which is in May I had to return the modem because I was about to be charged for it $240 I literally drove 30 minutes to go to the store waited in my car with the window down until I saw an employee came outside.. they were opening the door for customers to leave .... The door opened onto a sidewalk and my car was right next to the sidewalk ....what else could I do except say "hello can I talk to you for a second I'm trying to drop off this modem" since I couldn't talk to anyone in the store because they do not answer their phone!!! I'll be switching to T-Mobile Internet!

Our promotion for Cox internet expired and our bill jumped up $30. I tried using the chat feature…read moreon the Cox app but it was slow and frustrating. I decided to drive to the store to talk to a sales representative. Rosa was amazing! She was friendly, listened well and gave me multiple options to choose from. We didn't need any additional services or cell phones, but she still found us a promotion that gave us a 5 year locked price for the same level of internet we had and it was a little cheaper. Employees like Rosa will keep me loyal

Sabino Wifi is an absolute GEM of an ISP! I could not be happier having this local business provide…read moreinternet to my house. I was a little skeptical that the service would be as good as advertised, but it most definitely is! Kyle is awesome to work with and incredibly responsive. You won't get a better value than what they provide. If you are in their service area, don't hesitate to try out their service. You'll be happy you did.

Great experience all around - quick response and installation. Kyle was very knowledgeable and…read moreexplained all the options to get the best speed and coverage. Prices are way better than were paying with Xfinity and way better customer service! Wish we had switched sooner!

I have been extremely happy with IEU's service for a number of years now. Their customer service…read moreand pricing is wonderful. The bandwidth they allow has more than met my expectations! I have referred a number of people and have yet to hear any complaints.

From the owner: Integrated Elements Unlimited's ieuwifi.net business specializes in providing broadband internet…read moreservice in hard to reach areas of the San Pedro River Valley. We have developed infrastructure to support up to 100mbps + speeds to individuals and business in the area. Integrated Elements Unlimited ieudev.net business develops and sell software packages to the small to medium sized business community.

Reliable and friendly service! I have been with them for…read moreyears! and have no complaints. I do wish they listed the prices with their plans on the website.

Rincon wireless is hands down the best and most reliable Internet service we have had in Vail…read more Great customer service and proactive management of their services