It seems like all casual dining has taken a nose dive in the last 2 years. Logan's is not an exception. Slow, unenthusiastic service, and mediocre food for what they're charging. I'd get faster, cheaper, better food at the gas station with a cashier more excited out their job than Logan's. Bring back the peanuts!! read more

food was amazing. however we waited 30 minutes before someone even took our order for drinks. Then waited an hour for our food, just for the server to type in a $12 tip meaning she legally stole from us. read more

Hot chicken only has one piece of bread? How can you call this sandwich? ??does this worth $9.99??? I ordered BBQ, you give me fried chicken, and check the side fries! Are you sure this is not left by someone??? This cost8.99??? Kidding me?!worst experience ever!! read more

Logan's Roadhouse - 8.99 - Steakhouses Near Me - Walker, Michigan

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Always a great meal at Logan's !!! I really do like this place. About a month ago I ordered the 6 oz sirloin meal and a piece of ala carte salmon. It was great, but not happy I got charged $10.99 for the salmon and no sides. But I soon got over it because it was so good! read more

New approach to Yelp reviews coming your way... Parking-easy Host-"how can I help you" your guess is as good as mine Beer selection-minimal Menu options-decent Sirloin Steak-undercooked Shrimp-unseasoned and no butter/lemon MacNcheese-kraft/generic Salad-came out after entree Bread rolls-also came after entree Service-minimally attentive (bar seating) Will I be back-no reason to return... read more

The pick up is a disaster. Food boxes just sitting there, people without masks breathing on the boxes. I waited 20 minutes after being told my food was right there. Ended up walking out even though I had gift cards for the meal. Horrible experience and definitely not safe. read more

My 2nd time going to Logan roadhouse was 100 times better than my first experience there! The server was excellent ( Dillon) and the food was great my steak grilled to perfection and my sides were on point as well read more

My mom and aunt were eating here (currently in Covid era) 6/26/2020. There was a service dog in the dining area. (Which is a highly debatable topic on it's own. Whether or not they are allowed in the restaurant in the first place. I understand people do need their dogs for medical purposes but I also understand any dog can be registered as a service dog for a fee of about $60). Anyway, the fact that the dog was in the restaurant did not bother my mother. But when she saw the dog licking the plate of the owner, that is what was sickening. My mother then asked for the manager and spoke with him about what she saw. He told her, "I am not policing the place and will just wash it with the other plates and it will be fine." That'll be the end of my family eating there. Yuck. read more

good food, good service, lots of flies. very disturbed. there was a small wait, got sat in a corner. drinks and appetizers were good until I noticed the amount of flies coming for me and my food. ordered my food and flies were everywhere. service was good but flies attacked our food when we got up. would come again but please do something about flies. read more

Will never go back. Wanted a medium New York Stip got it raw , sent it back still came out Raw. Said forget it. My baked potato was brown in the inside and had a very funny taste. Husband had a Ribeye and he never complains said it sucked. Manager came to my table asked if I wanted to send it back again I said NO Forget it. He gave me 1/2 of my dinner big whoopie. Was not impressed. 75.00 later and not a happy person. And we were there around 4 so they were not busy! read more

food was very good. the service was great but having to kill fruit flies and flies. all the time plus the bathrooms are covered in fruit flies. Disgusting garbage run away. read more

worst ever! steaks were barely warm, toppings were cold, every ones sides were stone cold. side of au jue was ordered with a steak and never came even after asking! rolls were doughy. one of the girls ordered a salad that she ended up telling them she didnt want because we were almost done and it still didnt come! the room in the booth is non existent. 2 of us were bigger guys, i have issues with my legs and use a cane, we were a booth away from3 tables seating 4. asked if we could get a table they said no the kitchen is so busy. the whole time there tables sat empty. never again! read more

Just had a late Friday luch/early dinner at Logans. Delicious! Shrimp stacked Salmon, Large and small orders of Ribs, and the Logan special steak - cooked right to order! Everyone was very pleased with their food. Food here is always good. The best part of our experience was our server, Lauren! She was friendly, humorous, and knew all the menu items. She made our meal experience delightful. She was efficient, and had extra napkins and beverage refills without hovering. Logans would do well to have all their servers shadow Lauren! read more

I can't say that I am surprised by the plethora of 1-star reviews for this awful restaurant. My mother and I had an awful Thanksgiving day experience at this Logan's. We will never eat there again! I was in the middle of a move and therefore unable to host. So my mother and I decided to try this Logan's as it was one of the few restaurants open on Turkey Day. What a terrible decision that was! The surreal (in a bad way) experience started with the receptionists. There were two young women working reception that day, and by the look on their faces and their attitudes, it was clear they didn't want to be there. They didn't smile and greet us as we approached. Apparently they both called in sick the day Logan's trainers covered customer service. We were told the wait would be around 20 minutes. So my mother and I took a seat and waited. During the wait we observed these unhappy receptionists as they gave the same poor attitude and service to other customers looking to enjoy a good holiday meal. I have encountered some bad receptionists in my day, but these two young ladies were the worst! Eventually our fob rang and we were shown to our table. This will sound a bit crazy, but it really happened. The table looked like they dragged it out of the workshop of oil change shop. It was covered in scratches and, on various parts of the table top, a type of sticky substance that looked like maple syrup. I asked to be moved to another table. They literally told me no! Even though there were empty tables all over the restaurant (not surprising actually), the receptionist who sat us said it had to do with their wait staff. Now, normally I would've walked out right then and there. But, my mother was hungry and restaurant options were limited so I asked that the table be wiped down and hoped the food would make up for the dirty table and the poor customer service. My mother and I both ordered ribs with potatoes and salad. The salads were actually quite fresh and tasty. No issues there. However, the main course was a disaster. My mashed potatoes were cold, the gravy was cold, and the ribs were cold and had almost no BBQ sauce. My mother immediately sent her's back, refusing to eat it. At that point, for me, the experience had past the point of repair and I ate my cold Thanksgiving dinner thinking I would never eat at Logan's again, any Logan's. On the way out, just to observe the reaction, I said happy Thanksgiving to the two unhappy receptionists. One of them looked at me and said nothing. Nice service... If you value customer service, a clean setting in which to dine, and warm food, do not eat at this awful restaurant. read more

My wife and I have broken up with Logan's several times. She always seems to get us back by sending us coupons in the mail. We go back and always have issues. Tonight things were ok. My half rack of ribs were small, probably more like a 1/3 of a rack. Oh well. I had a water, that didn't get refilled our entire meal. Oh well. Came time to pay the bill and I asked for the bill to be split in half between my card and my wife's. Bartender then charged my wife's card with my meal and my card with my wife's meal. I guess splitting it in half was to much to ask. I guess we are breaking up again. It's not us. It's you. read more

Meal was very disappointing. I had a 6 oz sirloin on a plate that dwarf the meal. They didn't have sweet potatoes and burned the batch of white. Didn't like the selection of vegetable, settled for green beans. If you do t have fresh don't serve canned green beans floating in water. I could not believe they would serve that. the server asked if I would like to take it home. This didn't deserve one star. There is no excuse anymore for bad food. If you are open do a better job. It will be a long time before I go back. read more

Logan's Roadhouse - Canned green beans, pathetic - Steakhouses Near Me - Walker, Michigan

Always busy lunch or dinner. Never have gone here without a bit of wait to be seated. One thing is that the host/hostesses seem to be able to accurately the wait which is actually nice. The food is consistently good and they have a fairly diverse menu but of course identify as a steak house so that is the focus of the menu. I have never had to send something back as it is prepared correctly. Great rolls and I enjoy their side Caesar Salad. Probably not a good place for someone with a peanut allergy as there are peanuts and peanut shells everywhere. Always worth the visit and we will return. read more

My order was incomplete. Ribs - check. Salad- check. Mashed potatoes- missing. I didn't discover until I was already back in my hotel room, shoes off, hands washed, ready to eat. Not a big enough fail for me to drive back to the restaurant; just enough for me to have a bad experience. You had one job, and I tipped 20%. On a takeout order. read more

Tonight was my first time at Logan's I chose it because it was conveniently located to my hotel but I'd definitely go back. I was welcomed by the hosts and I told them I was dining alone so I could just sit in the bar. They offered me a booth so I'd be more comfortable. The service was super fast so I'm not sure about the other complaints. My drinks and food came out immediately. I did not take advantage of the special but I saw they have a $10 burger and beer special! I come to Grand Rapids occasionally and wouldn't hesitate to go back to Logans. Someone else mentioned them but the hot dinner rolls are amazing! read more

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Being a former server, I know I am picky about the quality of my food and service, but this experience was definitely one of the worst I've had. Our server wasn't the greatest - it seemed like she was there to get people in, make some quick money without putting much effort in at all, and get them out. My mom ordered the country fried chicken with mashed potatoes and white gravy - her favorite meal there. When the meal arrived, she instantly remarked about the gravy looking more like a salmon color than white. She said the chicken was just okay, and the potatoes and gravy weren't good at all. When we were wrapping things up, the server asked if we needed boxes. My mom mentioned she really didn't like the flavor of the meal so she would not be bringing it home. The server's response was "oh.. sorry" as she shrugged it off and rushed over to grab our bill, no attempt to remedy the situation. My fiancé had a burger and asked for medium. It was burnt, basically a hockey puck by time they took it off the grill. He didn't even eat half of it, which is not like him. So this had to have been really bad. My chicken and rice were both cold, the fries were cold and soggy. Not terrible flavor, but I also could not finish my meal. Overall bad experience, from the food to the service. I felt bad for everyone waiting for a table, knowing what kind of experience we had just had. We used to love eating at Logan's but I definitely cannot recommend this location to anyone. read more

Terrible experience. My husband and I were so excited to eat some good steaks but seemed like everything went wrong. I ordered medium but it was more like rare, we didn't get the mushrooms or onions on the steak like we asked, they forgot the A1 sauce and ranch too that I asked for. Good thing I at least asked for silverware right before I left or they would've forgotten that too. Just really disappointed and thought that they would get it right after repeating my order back to me. Won't be ordering out from here anytime soon and wouldn't recommend it for anyone else either. read more

Terrible service 1 star for me. Waited over an hour for food. They never gave us enough rolls and food was cold. Also don't know the difference between gluten and gluten free. read more

I get the world is short staffed - this review goes beyond that. 1 hour wait - okay, no problem. Gave hostess the number THREE times. Never got a text. They had the number wrong. Hostess threw an absolute FIT that we weren't texted - because that makes absolute sense... Sat us, 1/2 the restaurant was trashed. I mean food everywhere, no clean tables, trash piled high @ the tables. The bathroom "undergoing renovations" pee on the seats. Paper towel spilling everywhere. No soap. Utterly disgusting. Now to the food.... Sprite was out of syrup, informed the waitress. But never got us a new one. Still charged us for it. Strawberry lemonade was served in paper cups? Still confused on this one. 2 steaks ordered, medium & medium well. Medium was red ON the surface, cold in the middle. Medium well was cold in the center. I'd venture to call them almost steak tartar status. The Mac & cheese had CINNAMON in it. Why? I'm unsure. $172.00 bill. It was absolute garbage. The entire experience. read more

We waited so long to order drinks we just ordered our dinner when she finally came to take our drink orders. I ordered a grilled chicken sandwich and asked for onion rings instead of fries although the menu said you could substitute your fries for a up charge the waitress said I couldn't, but I pressed her to do it anyway because the menu actually suggested to do so if you wish. The chicken sandwich and the onion rings were just horrible, tasted as if the oil they were fried in hadn't been changed in possibly months it was all I could taste, I didn't even eat them. My child ordered a Chicken Parmasian pasta which was equally horrible I'm assuming because the chicken was fried in that same old grease, the sauce was extremely thick like a paste. Two out of four meals were bad 107 dollars later we weren't very happy. Same thing happen last year we thought we'd try it again big mistake. Save your money, restaurant change your greese!! read more

Placed an online take-out order for a family of 7. I picked up the order (which was ready at the time stated when I placed it), however, when I got home, my granddaughter's chicken tenders were missing. I called Logan's and the manager, Ryan Hopkins answered. He immediately asked what would make this mistake right. I said I didn't want to make another trip (20 miles round trip for me) and he said he understood. He refunded our meal and wished us a Happy New Year. I've never had a restaurant so immediately and completely make a mistake right. Awesome customer service and good food. I don't live in Michigan but I visit family quite often. I will definitely order from Logan's again in the future. read more

This review is only to reflect on the service experience as we did not stay for food. We stopped in on a mid Saturday afternoon. We were maybe 2 of 5 people in the restaurant. There were two women at the host area, with one giving the other instructions on where to seat us. The booth was IMMEDIATELY to the right of the hostess stand. I would prefer NOT to sit where everyone is coming and going if ok there tables are available. Which would be pretty much the entire restaurant. When we asked if we could sit in a booth on the bar side we were told that she would have to check with the server in that area. There were 3 occupied booths in that area. There was 1 server. There were 7 servers standing around bs'ing by the kitchen. After we watched the hostess interrupt the bar side server taking an order to ask if she could seat us on that side, 7 available servers just yucking it up and the obvious displeasure in the bar server's face, we left. It was not our first trip to Logan's. It will, however, be our last. read more

The food was not great watched a customer toss her cookies food was slow to get to us. It was busy I took that into consideration

Logans is a nice casual steak house restaurant. It used to be our favorite, but the quality isn't as good as it used to be. Still, we like the servers, the peanuts and the banana cream pie. We often have to send our steak entre' back because it's either under cooked or over cooked. You'd think a steakhouse would get that right. Price is okay, but not a bargain. read more

Logan's Roadhouse - The banana cream pie is excellent. - Steakhouses Near Me - Walker, Michigan

I really want to like this place but my food always comes out cold. This will probably be my last visit here

The renewed dining area and building gave me a feeling of an upgraded ambiance and with a few additions to the menu expanded the selection of dining favorites. I had the Shrimp Scampi which was delicious and plenty to satisfy my appetite. read more

I have never been disappointed at Logan's. The Logans Ice Tea is delicious! My prime rib was done to perfection, medium rare. My husbands vegetables and shrimp were not as hot as he likes them. He mentioned it to our waitress and wala!!! The manager took 25% off our bill. Now that's Customer Service. Thanks! read more

got seated and waited 16 mins still no one came for drink order so got up and left!! never again. and they were not busy!!!

This was my second time at Logan's restaurant. Our server was very nice and professional. We had a couple of issues with the food at which point we spoke with Katie the manager. We explained to her the issue and her tone with us was not that of a manager much Less an I experienced food service person. She is definitely in the wrong position.. The worst part is she didn't even offer to take a percent off the bill for our trouble. I'll never go back. It's now a month later. No call from the company! Guess they just don't care. read more

I have a compromised immune system due to chemo treatments. My first interaction with the Alpine store was to call them because the internet listing stated they were temporarily closed, I called to see if this true. A person answered the phone and I asked "are you open", they said yes. I informed her that her website says that your not. She replied "we I don't know what you want me to do about that, I'll guess I will tell the manager". I should have gone to the next restaurant then but we wanted a steak. I used the on-line ordering system and placed a curb side order. I followed the instructions and called the store when I arrived. I got the same person who was totally clueless about my order. I heard here yelling to someone else about my order, then returned to say they just needed to finish a salad and desert and then they would bring it out. After 20 minutes went by , I called again. Same person answered, I asked if they had forgot about my order. I was told that they were very busy and I should come in and get my order. I asked why would I want to come in if I ordered curb side pick-up? She told me if I was going to be rude that she couldn't help me. I was forced to go in because my card had already been charged $50+ dollars for the meal. Being a chemo patient, this was the last thing I wanted to do. My order was indeed sitting on a table, complete and getting cold. I unleashed my anger at the poor person behind the table of to-go order's who was obviously clueless too what I had been told, a Manager over heard me and asked what was wrong. No attempt was made to satisfied me. The food was obviously cold when we got home. I short, Sara should not ever being in contact with customers. She needs a production job where there is absolutely no chance she will interact with anyone else. When you are running a restaurant a 50% capacity and you have 4 people in line waiting for a table, I would not call that busy, I should know, I have 35 years in restaurant management before I got sick. Absolutely no excuse! read more

The rolls were really good; however, I ordered a medium rare ribeye steak and it was both over cooked and too rare. One side of the steak was medium rare, the middle of it was well-done, and the other end was rare. The seasoning on the steak was also very bland. I was overall very disappointed with the experience. The only good thing I ate were the rolls at the very beginning of the meal. read more

If I could give it 0 Stars I would this place as the audacity to service not once but twice in a row raw boneless chicken wings yes you heard me right raw not even cooked chick I felt sick and refused to eat my meal what a disgrace for a restaurant chain... read more

Slowest Service to date. Sat and waited for first contact with a waiter for over 15 minutes. Then waited another 30 for the endless rolls to be brought to the table finally. Seemed to be be unable to keep up the whole area. The restaurant wasn't super packed but still disappointing to see a good restaurant perform so poorly. read more

The food is mediocre, but what can you expect from an average chain restaurant. I ordered the 8 oz sirloin medium but it was over cooked and was definitely well done and dry. I never got the chance to tell my server as they didn't check in at our table for over 20 minutes and by then we had to leave. The other food at the table was OK. It's just a little disappointing to go to a restaurant and pay money for good food that should be as good or better than what you can cook at home. I can say for sure that I can cook a better steak at home than what I received here. I don't think we will be back. read more

Just watched a waitress fish the cap off a bottle of A-1 that was in someone's drink. She wiped it with a napkin, screwed it back in the bottle and put it back in the table in the condiment container. read more

The service was amazing. I made a reservation for 5:00 and when we got there it was a 10 minute wait but they were very busy. So I don't fault them for that at all. The bread was great and yeasty, my burger was messy but I was wearing a nice dress. All around it was great service. It was my boyfriend's first time coming here and he said it was really good. read more