I needed my rental property rekeyed and made an appointment with West Valley Lock and Key. A lot of…read moreother companies give you a 4-6 hour window and still show up late (in my experience!) so I was very happy to get a one hour window. The tech was a little late but the company was very responsive when I called to find out when he would arrive and I was told he was wrapping up another job. He called me immediately after to give me his ETA and was very apologetic for being late. No biggie, like I said, most locksmiths I've used have been a lot less accommodating for appointment windows and on top of that, this place is much more affordable. Their trip charge was significantly lower than other quotes I got and the other fees were very reasonable as well. The tech was very professional when he arrived and super quick! They offer a discount for return customers as well. I need a locksmith at least once a year and this will now be my company of choice!

My 2004 Lexus IS300 key broke off and I needed a replacement and a spare. Called up and explained…read morethe situation and Mordy drove out to make the keys within a couple hours. He brought the parts, cut the keys and programmed them to the car. He did and awsome job. Friendly, funny, and knowledgable. I also asked him to make a spare key for my wife's 2004 4Runner. He was able to do it and program it in about 10-15 minutes so my wife could leave on her errands. Awsome. Great experience and would recommend this company. Thanks for the fast response and quality service.

Tech showed up in a mom minivan with little to no tools. I wanted 6 home locks rekeyed to a master…read morenew key. But, he did not have a key maker with him. So he quoted me $185 to do the job and we agreed. But, he only has to do 4/6 locks to complete the job. He completed the job in about 15 minutes and all locks worked to one key. We already had the key and it worked. Two of the door handles were loose and I asked him to tighten them. He had no tools so he could not do it. WOW, I thought! Time to pay the bill. Without me realizing it he still charged me for 6 locks when I should have been charged for 4 locks. He said it came out to $215 with taxes and fees. 'What" I said? No taxes on labor, I said and "What fees". "6% credit card fee" he said. "No" I said, only 3% fee should be applied. We got the manger Leo on the phone and I questioned him about the 6% fee. He got very rude and disrespectful with me. I ended up hanging the phone up on him. I can't believe Leo is in management the way he deals with customers. There's more but I'll spare you the details. Bottom line, If you use AR Locksmith be carful. I don't recommend this company.

USE ANOTHER COMPANY! AR Locksmith was unreliable, over priced, and terrible at communicating. They…read moretried to charge me $470 to open my car door when I was originally quoted $150 by one of their technicians. This all started off because I left my car keys inside the vehicle while I was at the gym. They were one of the first numbers to pop up when I was looking for a car locksmith and they had a good rating so I did not bother looking at the reviews prior to calling them (big mistake). I contacted their office at 7:50PM and they said that one of their technicians would call me within 2-5 minutes to confirm that they would be on their way. At 8PM, I received a call and was told they would arrive in 30 minutes and was given an estimate of $150 for the service. I waited 20 minutes and a second technician called me to say they would be arriving in 30 minutes. I was confused because I had already confirmed with a different person, but when I tried to explain that to the second technician all he said was "well do you still need your door unlocked?". I decided to give them the benefit of the doubt and said I would wait another 30 minutes. 50 minutes pass by, and the technician still hadn't showed up. I tried to called him 2 times and was sent straight to voicemail. I called the office and all they said was that they would reach out to him. At 9:19PM I finally get a call from the technician and he claims he got "pulled over" but that he was still on his way and would arrive in 19 minutes. I would have appreciated some form of communication at this point, but again, I decided to wait. 35 MINUTES PASS AND HE STILL WAS NOT THERE. I called the tech AGAIN and he said he was in the parking lot looking for me. He finally arrives and it takes him about 5 minutes to open my door using nothing but a long metal pole. After that, proceeded to tell me that it would be $470 for the service. I was in complete disbelief. I told him that the first technician I had spoke with quoted me $150 and that I would have called another company if I was told it would be $470. The guy kept insisting that I was wrong and told me to call the person who I spoke with. I call the number of the original technician and he confirmed once again that it would be $150. The man that was with me starts speaking in a different language to the person who I called on the phone and then tried to LIE to me and say that they were from a DIFFERENT COMPANY. At this point I am furious. I felt like they were playing in my face. I asked him how they could be from a different company when he was just talking to him in front of me. I never called another company. The guy got flustered and asked that I call the main office again, so I did. The office called the technician after I spoke with them [I felt like they were trying to be really sneaky]. And he finally says they would give me the $150 service price. The complete total came out to $218. When I checked the original invoice they had sent me, they had charged me $50 for a "service call" in addition to the $150 for "labor". I checked the invoice again this morning and it seems it was updated to show a $200 charge for "labor" and $18 in sales tax. Please save yourself the hassle and call a different company. Or if you do use them, make sure you get them to send you an estimated price in writing

Nathan, the owner, was very prompt in returning my call and coming out to resolve my issue. He was…read morevery reasonably priced and professional. I highly recommend!

I hired the company to come out and let me into a residence. Although I feel the prices for service…read moreis ridiculously high it mostly fell in line with the other place I called. The agent just seemed better at communicating. He was nice, and showed up quickly. Explained everything well. However, he left a mess! He had to drill the lock to open it and left the drill shavings and lock pieces on the floor and doorway. For a service I paid almost $200 (including tip) for, I'd expect a professional job and a cleaned work site. All the tools you have in that truck and you don't carry a dust pan and hand broom?! I found this extremely unprofessional and rude. Basic clean up of your job should not be my problem, should come with the overpriced service. Do better.

Last year we had to call them late night when keys got locked in car. Tech came right over on way…read moreback from another call, perfect timing. Definitely will call them to get a spare key fob ordered.

Amazing people- super fast service - incredibly affordable- i cannot say enough good things about…read morethis place!!! Clint to the rescue! we needed a replacement key for my daughters car (2010 Camry) because her key snapped in half - and it was a metal key that had the keyless entry key fob so I was worried about the cost since dealerships usually charge $200-300 for replacements. Clint got us a perfect replacement key in less than 15 minutes and for less than $50 we were on our way !!! if you need any of these services - don't use anyone else!!

Saved my ass! Had a…read morenew french door installed today. The key cylinder was missing from the box, so we had a beautiful new door, but couldn't lock it. Called Jack, who swung by Home Depot for a part, and was on my doorstep within 90-mins (after 6pm on a Friday). He was able to install a generic lockset, which allowed me to lock the door and win me all kinds of brownie points with the missus. Price was reasonable too - recommended

Contacted to get help opening a wall safe that ran out of batteries. They were very easy to work…read morewith, was able to talk on the phone to get all the information on the safe I had and how to get in. Was very nice and helpful and price was way better than any other quote we got. Will definitely call again if I need any more help.

I cannot say enough great things about ACME Locksmith. From start to finish, the service was…read moreprofessional, fast, and courteous. Charlie and frankey are true master locksmiths whose knowledge and expertise are second to none. Whether it's cars, motorcycles, homes, businesses, safes, or specialty locks, they have the skills and experience to get the job done right. What impressed me most was their professionalism, honesty, and dedication to customer service. Charlie and frankey took the time to explain everything, answered all of my questions, and made sure I was completely satisfied before leaving. Their attention to detail and commitment to quality workmanship gave me complete confidence that my vehicle and locks were in the best hands possible. If you need a locksmith you can trust, I highly recommend ACME Locksmith. Charlie and frankey are among the best master locksmiths I have ever worked with, and their expertise with cars, motorcycles, and all types of locks is truly outstanding. Thank you both for providing exceptional service and making the entire experience stress-free. I will absolutely recommend ACME Locksmith to my family, friends, and anyone looking for top quality locksmith services. Five stars all the way! Sincerely, M. Brown

I called ACME Locksmith because of their good on line reviews and because their website states that…read morethey are "trusted locksmiths serving Peoria". I live in Peoria, specifically in Trilogy, which is about 2 miles west of the 303 freeway. When I called to request installation of a smart lock I was informed that their service area is only east of the 303, and therefore they could not provide service for me. When I asked if they could make an exception they told me that the owner would only do so if I payed an additional $125.00 for the job. This is false and misleading advertising, with no attempt at an equitable solution. I would not recommend using this company.

Amazing service! Very punctual & professional. Great…read morecommunication all the way through. Highly recommended!

I was locked out of my house in the dark and Corey came to my rescue (after waiting for another…read morelocksmith for an hour and a half who never showed or answer the phone after my initial a call). He was communicative, responsive and skilled. He had my house open in no time even with a more complicated lock. Would definitely use him again and recommend him to family and friends.

After 245,000 plus miles our 23 year old 4Runner began to exhibit ignition problems. The Toyota…read moreDealer suggested that it wasn't the ignition but that the keys were just worn out. He suggested new keys. Well some $20 dollars later we have a brand new key that works great in all doors but not the ignition. Fast forward to EXPIKN LOCKSMITHING... After looking on the Internet for locksmiths, I just didn't feel comfortable with a "house" locksmith working on my car. Then I found the advertisement for EZPIKN. Great phone contact, courteous, knowledgeable, all the things that you comfort. Josh came out the same day, confirmed the suspicions, gave us options and then ordered the part. By week's end we had a new ignition lock and Josh installed it quickly and professionally. Plus it's guaranteed. If you have ignition issues as we had, I highly recommend that you give them a call.

Josh came out and helped me with my car keys and did so in a timely manner. Great service, thanks.read more